Mazda of Kent

This is a modern and clean dealership with very friendly staff! We test drove two cars and purchased one of them. staff! We test drove two cars and purchased one of them. More

Great environment at this dealership, especially with our salesman Tyler Kelly. He was very patient and very helpful. He helped me feel very comfortable with deciding on my vehicle and was very thorough with salesman Tyler Kelly. He was very patient and very helpful. He helped me feel very comfortable with deciding on my vehicle and was very thorough with explaining everything. Tyler made it feel like we were family. If you go to get a car, do yourself and favor and have Tyler as your salesman. More

Very friendly. Good experience. Zach was very professional. A little slow sat paperwork but it was a Saturday and busy. Good experience. Zach was very professional. A little slow sat paperwork but it was a Saturday and busy. More

Fantastic from start to finish. Very thorough knowledge of options and features of the vehicle. Very thorough knowledge of options and features of the vehicle. More

Friendly knowledgeable staff who go above and beyond to accommodate their customers. Tyler was especially helpful and easy to work with! accommodate their customers. Tyler was especially helpful and easy to work with! More

If you're expecting to be helped, don't be surprised if you don't get the help you need. From here or elsewhere. I had work done and it was under warranty. I was told it wasn't but would honor it, cool. Th you don't get the help you need. From here or elsewhere. I had work done and it was under warranty. I was told it wasn't but would honor it, cool. Then had the work done and all was great until my next oil change. My work is under the technical bulletin 01-006/23. Mazda Customer affairs told me that they get complaints about this type of a leak all the time. Now, I went to the dealer for the second time for the same active leak that I saw in my driveway....they "fixed " it and then threw a code for the solenoid under that TSb of 01-004/23. fixed it cool.This is not the issue. The timing cover is. I saw the gasket when the NEXT time I saw oil on my drive way and for my oil change for a THIRD time. Each time they changed the oil sticker and mind you the tech prints it out- when I took it for the warranty for the timing cover gasket. For the third and final time. I had my oil done and they didn't change the sticker this time for the oil change I PAID for and the "warranty" work done. Something is off and now I am not sure if it was even done. Perhaps they did but how do I know as my faith is broken with the last issue of having the SAME ISSUE done yet again. I do not recommend. I tried to have a positive attitude and give them the chance to make it right but my money will be spent elsewhere and with a different brand as Mazda didnt seem to want to help me. I am very sad that things went this way with the dealer, the car and with Mazda. I had more faith in people and the brand and expected better than this. Lesson learned. Ps: this only reflects service not Sales. They especially Ron- are great. More

I had a great experience buying from this dealership. Tyler was knowledgeable, professional, and went out of his way to help me out with buying my car! I would recommend this dealership to anyone! Tyler was knowledgeable, professional, and went out of his way to help me out with buying my car! I would recommend this dealership to anyone! More

The Kent Mazda dealership was very helpful to deal with. My appointment was on time and I didn’t feel overly pressured to make a purchase. My appointment was on time and I didn’t feel overly pressured to make a purchase. More

Tyler made the whole process of entering into a new lease seamless and completely remote/virtual. Thank you for the convenience and the white glove service of delivering the vehicle to Cleveland! seamless and completely remote/virtual. Thank you for the convenience and the white glove service of delivering the vehicle to Cleveland! More