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Mazda of Kent

Kent, OH

4.8
465 Reviews
Mazda of Kent features a complete selection of new Mazda vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Mazdas. With an award-winning service department, and on-site fleet department, Mazda of Kent is proud to serve the Kent, Akron, Cleveland, Cuyohoga Falls, and surrounding communities. Mazda of Kent has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 13 brands at 13 locations, Mazda of Kent is actively involved with local and regional charities and goodwill organizations. We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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1127 W. Main Street

Kent, OH

44240

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Showing 465 reviews

November 30, 2017

Driving Matters at Montrose Mazda This is the second vehicle I have leased from Montrose Mazda. I have been extremely please with the first one and I am sure I will be with this one More

by grandmarides
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demetrius Bray
November 30, 2017

Great staff that is willing to work with your budget I couldn’t ask for a better experience! Not only was the staff friendly, but they were able to work with my lifestyle and my budget. More

by mfae123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Doak, Jeremy Gray
November 30, 2017

Great car-great experience! I was just weighing my options when I first spoke to Demetrius Bray. Although he knew I wasn't a certain buyer, he was very professional and respectfu More

by Happy buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Bray
November 28, 2017

Great experience at Montrose Mazda! I would highly recommend Montrose Mazda! I was in a rush to purchase a new car after mine was totaled in an accident. The employees at Montrose Mazda More

by Angie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Gray, Demetrius Bray
November 14, 2017

Mazda was great! After a car accident, I was in desperate need of a car. Joey and his colleagues were wonderful. They made sure to deliver an affordable used car that More

by jlally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Dokes, Jeremy Gray
November 14, 2017

Thanks Thank you for a great experience & not making this stressful. I love my car and at the end of my lease I will come back to Mazda in Kent for another v More

by msinclair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demetrius Bray
November 14, 2017

Great Experience! I always heard that buying a car was a stressful time in your life but Mr. Bray made it so simple. He helped to get me to a price point I wanted to pa More

by L.jackson52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gray, Demetrius Bray
November 14, 2017

Friendly Had a very good experience buying a car from Demetrious was fun just to talk to and hang around while the buying process went through thx buddy More

by merry3143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demetrius Bray
October 27, 2017

Great customer service!! We weren't your ideal customers. They Shane and Rick went above and beyond or expectations. Putting us in the best vechicle for our budget and situati More

by Pbrowne5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Doak
July 07, 2017

Horrible Company This company as a whole is ran by down right horrible people. They are not concerned about people, they are ONLY concerned about money. They will stoo More

by dart1984
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
N/A
Jul 07, 2017 -

Mazda of Kent responded

Dart1984, I am very sorry to hear that your experience at our dealership was a negative one. I would like to assure you that Montrose Mazda of Kent's top priority is customer satisfaction, and we want each customer's experience with our dealership to be excellent. If we could discuss your experience in further detail I would greatly appreciate it. Please contact me at your earliest convenience. Dave Hall General Manager Montrose Mazda of Kent dhall@gomontrose.com

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