Mazda of Kent
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 433 reviews
Great Purchasing Experience Excellent sales staff at this dealership. They were extremely helpful and friendly during the process of me purchasing my car from them. I would defin Excellent sales staff at this dealership. They were extremely helpful and friendly during the process of me purchasing my car from them. I would definitely recommend them to anyone looking to either buy a new Mazda or a great used car!! More
Sales Staff Easy, accommodating, and relaxing. No game playing. Shane has good energy and lets the customer take the lead. This is my first experience with a M Easy, accommodating, and relaxing. No game playing. Shane has good energy and lets the customer take the lead. This is my first experience with a Mazda and I wasn't disappointed. More
They made the car buying experience comfortable and friendly Great customer Service !!! Very time efficient an friendly environment, I’m so happy I chose Montrose Mazda of Kent they really took care of me, I can Great customer Service !!! Very time efficient an friendly environment, I’m so happy I chose Montrose Mazda of Kent they really took care of me, I can’t stop smiling!! More
A Pleasure to Do Business With Shane was excellent and respectful. I did not feel pressured in any way to purchase a new car and he was able to get me out of my lease and into a new Shane was excellent and respectful. I did not feel pressured in any way to purchase a new car and he was able to get me out of my lease and into a new car, and he made it as easy as possible. I always recommend Mazda to everyone looking for a new vehicle and I will now tell them to go to Montrose Mazda and ask for Shane. The customer service was excellent and reminds me why I continue to come back to Montrose Mazda. More
Great Customer Service I just purchased my first car that was a 2007 Mazda 6 with the help of Shane! I spoke with Shane before coming to see the vehicle and he helped me wit I just purchased my first car that was a 2007 Mazda 6 with the help of Shane! I spoke with Shane before coming to see the vehicle and he helped me with every question I had. Shane delivered 100% customer service! The whole company is very friendly and will help you find your dream car! They made my first time car buying experience great! I would extremely recommend them! More
The guidance we needed without the pressure My husband and I stopped by to look at a used Focus and ended up leaving happily in our leased 2018 Mazda Cx3. Shane didn’t make us feel pressured but My husband and I stopped by to look at a used Focus and ended up leaving happily in our leased 2018 Mazda Cx3. Shane didn’t make us feel pressured but offered us the guidance we very badly needed to navigate our financial situation, and put us in a car that’s dependable, fun to drive, and gives us peace of mind. It was nice to work with someone who listened to our needs and helped us meet them. More
A Pleasant Experience It was a good mix of salesmanship and a respectful attitude, by which I mean, I was not overly pressured to get a car that day, though they did make m It was a good mix of salesmanship and a respectful attitude, by which I mean, I was not overly pressured to get a car that day, though they did make me a fair offer. It was the first time I left the dealership feeling like I didn't just get suckered. In particular, Shane was very easy to get along with and seemed to genuinely want me to get what I wanted from the deal. I don't even live in Ohio, but I will be happy to return for the next car. More
Great Customer Service I purchased a 2015 Mazda 6 with the help of Shane! I spoke with Shane before coming to see the vehicle and I told him I wanted a red bow if I purchase I purchased a 2015 Mazda 6 with the help of Shane! I spoke with Shane before coming to see the vehicle and I told him I wanted a red bow if I purchased the vehicle. When I arrived to the dealership the check bow was already on the vehicle I planned to check out. Shane delivered 100% customer service! Rob as well as the two dealership owners were very open and fair about their pricing! Mazda of Montrose made my first time car buying experience great! I would highly recommend them! More
First new vehicle This was a very pleasant experience all around, leasing my first brand new car! Shane took the time to text me several times and answer some questions This was a very pleasant experience all around, leasing my first brand new car! Shane took the time to text me several times and answer some questions that I had prior to going to the dealership. When I got there, he was assisting another customer, so Reuben took excellent care of me. I explained that I do not live close to this dealership, however, due to the diligence of Shane helping me I decided to come there anyway. Reuben was very helpful making sure all my questions were answered, and took the time to show me everything possible re: the vehicle I was interested in. I was given a very generous trade allowance for my car and the owner made sure I was within my financial limitations for my monthly payment. I am extremely happy with how everyone made it their mission to make sure I was happy. This was an excellent experience and I am very thankful that I chose to go there. More
Great place to buy a vehicle. Dealership gave us what we wanted not pushy at all. Even gave a full tank of gas which is great. place to buy a vehicle. Dealership gave us what we wanted not pushy at all. Even gave a full tank of gas which is great. More