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Mazda of Kent
Kent, OH
433 Reviews
Mazda of Kent features a complete selection of new Mazda vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Mazdas. With an award-winning service department, and on-site fleet department, Mazda of Kent is proud to serve the Kent, Akron, Cleveland, Cuyohoga Falls, and surrounding communities. Mazda of Kent has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 13 brands at 13 locations, Mazda of Kent is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 433 reviews
March 31, 2018
Everyone was helpful Dealing with them was enjoyable Very friendly and helpful Pleasant and knowledgeable Would recommend to everyone No pressure dealing GREAT selec Dealing with them was enjoyable Very friendly and helpful Pleasant and knowledgeable Would recommend to everyone No pressure dealing GREAT selection Fast reliable service Overall AWESOME More
by RD Greenleaf
Employees Worked With
Reuben Clark, Jeremy Eisenberg, Joby Bacher
March 31, 2018
Great! We really enjoyed our car buying experience at this dealership. They were willing to make a deal with us and were nice during the whole process. We really enjoyed our car buying experience at this dealership. They were willing to make a deal with us and were nice during the whole process. More
by Bcladouceur
Employees Worked With
Joby Bacher
March 26, 2018
No hassle, no pressure... just service It is worth a trip to come by this dealership. The atmosphere is casual and relaxed. There was no pressure to close the deal. It was more like a co It is worth a trip to come by this dealership. The atmosphere is casual and relaxed. There was no pressure to close the deal. It was more like a conversation and very comfortable. I wish words could quantify the experience, but in truth one really needs to experience it to appreciate the unique feel here. More
by BCallender
Employees Worked With
Shane Doak, Jeremy Gray
March 19, 2018
Painless and to-the-point I emailed Montrose in Kent after receiving an offer for a Mazda elsewhere. They were able to significantly improve the offer and they were extremely e I emailed Montrose in Kent after receiving an offer for a Mazda elsewhere. They were able to significantly improve the offer and they were extremely easy to work with. Not salesly, no games, just helpful and transparent. Highly recommend if you're looking for a laid back, pragmatic car buying experience. More
by Richie Webb
Employees Worked With
Shane Doak
March 04, 2018
Great Experience Go to Montrose Mazda of Kent, if you want a car buying experience without a salesman trying to force you into a car your not really looking for. Ask Go to Montrose Mazda of Kent, if you want a car buying experience without a salesman trying to force you into a car your not really looking for. Ask for Joby, if you want an excellent professional salesman who has class and will treat you with respect and so much more. More
by Stephen
Employees Worked With
Jeremy Gray, Joby Bacher
March 02, 2018
Very painless process This was my second time leasing a car at the dealership, and both times I've had great experiences. Everyone is helpful and reasonable. Was truly pain This was my second time leasing a car at the dealership, and both times I've had great experiences. Everyone is helpful and reasonable. Was truly painless each time. More
by Ann Whitney
Employees Worked With
Shane Doak, Jeremy Gray
February 28, 2018
Excellent Staff Montrose has a wonderful team of staff! This was my first time buying and everyone made sure that I knew what was going on! Love! Montrose has a wonderful team of staff! This was my first time buying and everyone made sure that I knew what was going on! Love! More
by Cheyennevaughn
Employees Worked With
Jeremy Gray, Joby Bacher
February 27, 2018
"Outstanding/Courteous Sales Experience" Marc Wittenberg exceeded my expectation of the car buying experience. He gave me all the time I needed. Friendly and knowledgeable with no pressure! Marc Wittenberg exceeded my expectation of the car buying experience. He gave me all the time I needed. Friendly and knowledgeable with no pressure! I felt he was 100% on my side and helped to get me the best bottom-line price on the Mazda 3 I wanted. Definitely recommend to anyone looking for a new car. More
by sharonlou54
Employees Worked With
Marc Wittenberg "sales staff" *****FiveStar*****, Jeremy Gray
February 27, 2018
Professional My wife and I had the best experience at this dealership. Our salesperson “Shane” greeted us outside, seat us down and we left with a brand new car. H My wife and I had the best experience at this dealership. Our salesperson “Shane” greeted us outside, seat us down and we left with a brand new car. He made sure that our visit was stupendous. We had a wonderful experience here at Mazda Montrose. We will surely recommend this dealership to our family and friends. Thanks More
by jamesmaybe4
Employees Worked With
Shane Doak, Jeremy Gray
February 18, 2018
Friendly sales staff We had a great experience buying my new Maxda CX-9. Shane was honest and friendly and did everything he could to get me the best deal on my lease. Wou We had a great experience buying my new Maxda CX-9. Shane was honest and friendly and did everything he could to get me the best deal on my lease. Would recommend this dealership to anyone looking to get a new car. More
by Kristen Ashby
Employees Worked With
Shane Doak, Jeremy Gray
