Mazda of Kent

Wonderful place for service, but overall great dealer I am currently leasing a Mazda 6 and have been for about 4 months now. I am very impressed with the customer service every time I step onto the proper I am currently leasing a Mazda 6 and have been for about 4 months now. I am very impressed with the customer service every time I step onto the property. Recently got my tire repaired because of a pesky nail, and just like day 1 when I signed my lease agreement, everyone was lovely. These people truly treat you like you want to be treated and they go above and beyond to make you feel comfortable. The other impressive part, my mother is a co-signer because I’m still a broke college kid, soon to be teacher, and regardless of her name being on the paperwork, they make sure they address me by my name, instead of my mom. That may seem like a little, insignifcant detail, but it means the world to me. Thank you, Jeremy and staff. I love Montrose Mazda in Kent. More

Wonderful experience Richard J. Bacher (Joby) was who helped us and he was great. He listened to what we were looking for and gave us a few great options that fit: descr Richard J. Bacher (Joby) was who helped us and he was great. He listened to what we were looking for and gave us a few great options that fit: description of vehicle and in our price range. We originally planned on visiting a few different places today - but we were completely satisfied with our experience here. He was able to answer our questions on the gas mileages on the different SUVs, the warranties and how they were rated. We never felt pressured and everything went smoothly. More

Joby Made Buying my Simple and Quick Joby handled most of my preapproval before stepping on the lot and kept in constant contact while working around my bust work schedule. He absolutely Joby handled most of my preapproval before stepping on the lot and kept in constant contact while working around my bust work schedule. He absolutely went the extra mile before i even met him. Once I got to the lot he knew who I was before I even said my name and was as personable as anyone I've dealt with. The test drive was full of pleasant conversation, both personally and professionally. He saw me through the process of financing and walked me out. From start to finish, he was an excellent salesperson that I would recommend highly! More

Great experience Shane was knowledgeable, and listened to my concerns. The transaction was transparent and I never felt uncomfortable . Upon delivery of the car they d Shane was knowledgeable, and listened to my concerns. The transaction was transparent and I never felt uncomfortable . Upon delivery of the car they did a good job of showing me how to use my new car. More

Excellent customer service Thank you everyone for making my experience enjoyable. I am very happy with my new Mazda and I appreciate everything that Montrose Mazda did for me. Thank you everyone for making my experience enjoyable. I am very happy with my new Mazda and I appreciate everything that Montrose Mazda did for me. More

Great experience ! Very easy to work with and highly competitive with pricing! Shane was helpful, could not say no to the deal they worked for me. Took time to get me w Very easy to work with and highly competitive with pricing! Shane was helpful, could not say no to the deal they worked for me. Took time to get me where I wanted to be with numbers. More

Great experience I have had been really disappointed in the past two dealerships before. The cars I bought were junk even though they said it was pretty decent, but no I have had been really disappointed in the past two dealerships before. The cars I bought were junk even though they said it was pretty decent, but not at Montrose Mazda of Kent. It was a nice atmosphere and I didn’t feel pressured into buying a car right then and there. Definitely a great experience. More

Love the Stuff & cars I drove 9 hrs to ge to this Dealership from NuC & it was all worth it, when I arrived they treated me like a VIP person, the car was even better in pe I drove 9 hrs to ge to this Dealership from NuC & it was all worth it, when I arrived they treated me like a VIP person, the car was even better in person super clean and everything they also had a sing with my name on the car and after closing the deal i went out to eat to a local restaurant (since i was from another state) which i enjoy to the fullest, Special Thank You to Shane for everything he did, he went above and beyond More

Great BMW Buying Experience? YES! I saw this great BMW that was for sale and called (I am in Pittsburgh and had to drive to Kent Ohio. I called and talked to Joby. He was great, inform I saw this great BMW that was for sale and called (I am in Pittsburgh and had to drive to Kent Ohio. I called and talked to Joby. He was great, informative and gave me his cell phone number so that we could communicate during my buying process. He took my deposit and sent me a text message of my receipt. He was very very helpful, had the car waiting for me clean and ready to test drive. He personally checked every function of the car and confirmed that it was in good shape before I got their. They helped me work through financing options and got me in and out quick. I would recommend them (and especially Joby, ask for him). More