Mazda of Kent

This was the nicest car buy ever! We laid our needs and Demetrius met them really fast. We knew where we wanted to be on price and everyone came together and got it done quickly. Supe We laid our needs and Demetrius met them really fast. We knew where we wanted to be on price and everyone came together and got it done quickly. Super happy with CX5 and the whole process. Jeremy was most considerate with us too. A truly pleasant experience for both my wife and I. Thanks to both of you. More

Everyone at the dealership was extremely nice and helpful! They all worked together to get the deal done for us. Love my new car! Thank you helpful! They all worked together to get the deal done for us. Love my new car! Thank you More

Went Above & Beyond to Make Things Right! My son worked hard and completed the Portage County Job Services' Manufacturing program. As part of the program, the attendees saved toward a car, and My son worked hard and completed the Portage County Job Services' Manufacturing program. As part of the program, the attendees saved toward a car, and the program provided a voucher for the remainder. On this limited budget, there were not a great number of cars that would work. In addition, my son is a "gear head" so insisted on a manual transmission. Marc and Shane worked with him to find a car that would work and would fit his budget. He drove his car away on a Tuesday afternoon. On Wednesday, the car broke down on the way to work. This was a terrible upset of course. We had the car towed back to Montrose and after a few days Marc, Shane & Jim in Service had the car up and running again. For a guy who has pulled himself up by the bootstraps, having a dealership who understood and worked with him really helped restore his faith in humanity. I cannot stress enough how much we appreciate Montrose Mazda! More

Great Experience Came in looking for a new lease since my current one was almost up. I just wanted to keep everything simple and get a good vehicle at a reseaonable de Came in looking for a new lease since my current one was almost up. I just wanted to keep everything simple and get a good vehicle at a reseaonable deal. Brian and Shane made everything as easy as possible and put my in the car I wanted at the price I was looking for! Very pleased and will recommend! More

Effortless purchase! Got my new car last night and Joby and Jeremy were professional and made the deal so easy. Thank you both I love my car! Got my new car last night and Joby and Jeremy were professional and made the deal so easy. Thank you both I love my car! More

Excellent Service1 Brian and Shane were a huge help! Great team there at Montrose Mazda! I highly recommend them for some new wheels! Grade A service. Thank you Brian and Shane were a huge help! Great team there at Montrose Mazda! I highly recommend them for some new wheels! Grade A service. Thank you More

Customers for life! We have two cars from Montrose Mazda Kent. Both experiences were completely positive and easy. Mazda Kent takes the stress out of buying a car. We wer We have two cars from Montrose Mazda Kent. Both experiences were completely positive and easy. Mazda Kent takes the stress out of buying a car. We were treated professionally and they have even followed up to make sure we are happy! More

Where are my keys? My initial discussion and visit with the dealership was pleasant. Unfortunately, it was after I made my purchase that the service here fell off flat. My initial discussion and visit with the dealership was pleasant. Unfortunately, it was after I made my purchase that the service here fell off flat. I purchased a used 2018 Kia Sedona and even selected the dealership's financing offering over my pre-approved offering from my bank. The hope was to begin a good relationship with this dealer for future purchases. When I came to pick-up my vehicle (Memorial Day weekend) there was less than half a tank of gas and only a single key. I was laughed at when I asked if they would be fueling the vehicle for me prior to leaving. I have never left a dealership with a vehicle that did not have a full tank of gas. Also, they failed to tell me that there was only ONE key for this vehicle. Again, I have purchased over a dozen vehicles many of them used and I have never had only a single key given to me! "Joby" my sales guy stepped up to "make it right" and said he would order a key and I agreed to pay the cost of the key just to have a second one. Sadly, my purchase occured in May and here we are in September and I still have a single key and "Joby" has stopped answering my e-mail inquiries. DO NOT PURCHASE FROM THIS DEALERSHIP! THEY DON'T UNDERSTAND CUSTOMER SERVICE. More

Excellent, professional customer service We had a very pleasurable experience. They found a way to meet all of our needs no matter how unrealistic. Very kind and caring people.extremely happy We had a very pleasurable experience. They found a way to meet all of our needs no matter how unrealistic. Very kind and caring people.extremely happy and satisfied customer. I recommend this dealership to all. Thank You Montrose of Kent. A special thank you to Brian, Shane, and Jeremy who continued to work for days to help us after we gave up hope and didnt think we would hear from them again. Thankfully we were wrong. Brian kept in contact everyday. Very proffesional. More

Excellent car-buying experience! Very nice people, front to back! Marc Wittenberg even shared his lunch with me!!! It was delicious too! Simple process, fair deal! What more could you Very nice people, front to back! Marc Wittenberg even shared his lunch with me!!! It was delicious too! Simple process, fair deal! What more could you want? More