Mazda of Kent
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Great Customer Service - Highly Recommend!! I've come to this dealership before due to a recall on my 2007 Mazda. I've always had good customer service in the maintenance department, so when it I've come to this dealership before due to a recall on my 2007 Mazda. I've always had good customer service in the maintenance department, so when it was time to finally buy a car I decided this dealership would be a good start. I'm SO happy I made that decision because the customer service and atmosphere here is excellent! Joby was super helpful, listened to all my ridiculous requests and made sure I was happy with my purchase. I would highly recommend working with Joby if you have the opportunity to do so. Shane was super helpful explaining my finance options and made sure to explain the process while we waited for my information to come back from the bank. Jeremy went through the paperwork thoroughly and quickly and made sure to stop and answer any questions I had, in detail. I was even there past closing time (I try not to be that person -seriously!) and no one even batted an eye about having to stay late to accommodate me. Overall, excellent customer service. I would highly recommend the Mazda brand and the Kent dealership. More
Great place! The Mazda dealership is a great place! Everyone was so helpful and friendly. Ron was a very helpful salesman and I’m happy with my purchase. The Mazda dealership is a great place! Everyone was so helpful and friendly. Ron was a very helpful salesman and I’m happy with my purchase. More
Best car buying experience ever! We contacted every dealer in town and Montrose Mazda was the only dealership to get us the deal we wanted! Least stressful experience we’ve ever had b We contacted every dealer in town and Montrose Mazda was the only dealership to get us the deal we wanted! Least stressful experience we’ve ever had buying a car. Shane is the best! More
Wonderful place for service, but overall great dealer I am currently leasing a Mazda 6 and have been for about 4 months now. I am very impressed with the customer service every time I step onto the proper I am currently leasing a Mazda 6 and have been for about 4 months now. I am very impressed with the customer service every time I step onto the property. Recently got my tire repaired because of a pesky nail, and just like day 1 when I signed my lease agreement, everyone was lovely. These people truly treat you like you want to be treated and they go above and beyond to make you feel comfortable. The other impressive part, my mother is a co-signer because I’m still a broke college kid, soon to be teacher, and regardless of her name being on the paperwork, they make sure they address me by my name, instead of my mom. That may seem like a little, insignifcant detail, but it means the world to me. Thank you, Jeremy and staff. I love Montrose Mazda in Kent. More
If you actually want to buy a car go somewhere else! Seriously the worst car buying experience I have ever had!! The sales person knew absolutely nothing about cars and completely ignored everything we w Seriously the worst car buying experience I have ever had!! The sales person knew absolutely nothing about cars and completely ignored everything we were saying. We were offered cars completely out of our price range (but according to them they were in our price range with our trade in and down payment) and cars we weren’t even interested in. The manager “stepped in” as we addressed we were not interested and suggested a new car on the lot and for us to walk around. We immediately bailed and went to another dealership and purchased a car that night! This place is a joke with incompetent employees! More
Wonderful experience Richard J. Bacher (Joby) was who helped us and he was great. He listened to what we were looking for and gave us a few great options that fit: descr Richard J. Bacher (Joby) was who helped us and he was great. He listened to what we were looking for and gave us a few great options that fit: description of vehicle and in our price range. We originally planned on visiting a few different places today - but we were completely satisfied with our experience here. He was able to answer our questions on the gas mileages on the different SUVs, the warranties and how they were rated. We never felt pressured and everything went smoothly. More
Joby Made Buying my Simple and Quick Joby handled most of my preapproval before stepping on the lot and kept in constant contact while working around my bust work schedule. He absolutely Joby handled most of my preapproval before stepping on the lot and kept in constant contact while working around my bust work schedule. He absolutely went the extra mile before i even met him. Once I got to the lot he knew who I was before I even said my name and was as personable as anyone I've dealt with. The test drive was full of pleasant conversation, both personally and professionally. He saw me through the process of financing and walked me out. From start to finish, he was an excellent salesperson that I would recommend highly! More
Great experience Shane was knowledgeable, and listened to my concerns. The transaction was transparent and I never felt uncomfortable . Upon delivery of the car they d Shane was knowledgeable, and listened to my concerns. The transaction was transparent and I never felt uncomfortable . Upon delivery of the car they did a good job of showing me how to use my new car. More
Excellent customer service Thank you everyone for making my experience enjoyable. I am very happy with my new Mazda and I appreciate everything that Montrose Mazda did for me. Thank you everyone for making my experience enjoyable. I am very happy with my new Mazda and I appreciate everything that Montrose Mazda did for me. More
Great experience ! Very easy to work with and highly competitive with pricing! Shane was helpful, could not say no to the deal they worked for me. Took time to get me w Very easy to work with and highly competitive with pricing! Shane was helpful, could not say no to the deal they worked for me. Took time to get me where I wanted to be with numbers. More