Mazda of Kent

Fantastic from start to finish. Very thorough knowledge of options and features of the vehicle. Very thorough knowledge of options and features of the vehicle. More

Friendly knowledgeable staff who go above and beyond to accommodate their customers. Tyler was especially helpful and easy to work with! accommodate their customers. Tyler was especially helpful and easy to work with! More

If you're expecting to be helped, don't be surprised if you don't get the help you need. From here or elsewhere. I had work done and it was under warranty. I was told it wasn't but would honor it, cool. Th you don't get the help you need. From here or elsewhere. I had work done and it was under warranty. I was told it wasn't but would honor it, cool. Then had the work done and all was great until my next oil change. My work is under the technical bulletin 01-006/23. Mazda Customer affairs told me that they get complaints about this type of a leak all the time. Now, I went to the dealer for the second time for the same active leak that I saw in my driveway....they "fixed " it and then threw a code for the solenoid under that TSb of 01-004/23. fixed it cool.This is not the issue. The timing cover is. I saw the gasket when the NEXT time I saw oil on my drive way and for my oil change for a THIRD time. Each time they changed the oil sticker and mind you the tech prints it out- when I took it for the warranty for the timing cover gasket. For the third and final time. I had my oil done and they didn't change the sticker this time for the oil change I PAID for and the "warranty" work done. Something is off and now I am not sure if it was even done. Perhaps they did but how do I know as my faith is broken with the last issue of having the SAME ISSUE done yet again. I do not recommend. I tried to have a positive attitude and give them the chance to make it right but my money will be spent elsewhere and with a different brand as Mazda didnt seem to want to help me. I am very sad that things went this way with the dealer, the car and with Mazda. I had more faith in people and the brand and expected better than this. Lesson learned. Ps: this only reflects service not Sales. They especially Ron- are great. More

I had a great experience buying from this dealership. Tyler was knowledgeable, professional, and went out of his way to help me out with buying my car! I would recommend this dealership to anyone! Tyler was knowledgeable, professional, and went out of his way to help me out with buying my car! I would recommend this dealership to anyone! More

The Kent Mazda dealership was very helpful to deal with. My appointment was on time and I didn’t feel overly pressured to make a purchase. My appointment was on time and I didn’t feel overly pressured to make a purchase. More

Tyler was a great salesman. He delivered my car when I couldn’t make it back to the dealership. He delivered my car when I couldn’t make it back to the dealership. More

Tyler made the whole process of entering into a new lease seamless and completely remote/virtual. Thank you for the convenience and the white glove service of delivering the vehicle to Cleveland! seamless and completely remote/virtual. Thank you for the convenience and the white glove service of delivering the vehicle to Cleveland! More

If you are looking for a car, make sure you see Steven and team at Mazda of Kent! Steven is a no nonsense and zero pressure sales professional that will make sure your questions and concerns are addresse and team at Mazda of Kent! Steven is a no nonsense and zero pressure sales professional that will make sure your questions and concerns are addressed prior to moving forward with a deal. Steven made this entire process smooth and enjoyable for me, my wife, and our entire family. We will recommend Steven and Mazda of Kent to family and friends! More

Ask for Tyler! ! We worked with him and the entire process was phenomenal! We are a Mazda family now! :) ! We worked with him and the entire process was phenomenal! We are a Mazda family now! :) More

I was given a quote from the managing partner Jeremy Edinburg for a lease from Mazda of Kent Ohio. When we couldn’t agree to numbers he offered me relative pricing. They posted multiple messages on Face Edinburg for a lease from Mazda of Kent Ohio. When we couldn’t agree to numbers he offered me relative pricing. They posted multiple messages on Facebook about all their “relatives” to come see them. I did the credit app was approved went to get car and they told me they could no longer honor the price they quoted for me because they got in trouble for offering it. The Ron the Finance guy and Sales representative Chris text me since 8am then at 2 that day I said I would come out down a deposit bc I wanted a white one they didn’t have. Once I got there decided on the red one for the same price that was there. Then Jeremy comes and says oh we can’t do that pricing anymore bc we got in trouble. Everyone knew this the day before. They were going to take my deposit and have me sign papers then once car came change my payment. It’s only bc I asked for the red one did I discover this. Why should I as a customer lose the car deal because they were doing something illegal. My paperwork doesn’t say anything about employee pricing? I am a mother of four and don’t have time for lies and false advertising. It is illegal to give me numbers and then not honor them! More