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Mazda of Kent
Kent, OH
440 Reviews
Mazda of Kent features a complete selection of new Mazda vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Mazdas. With an award-winning service department, and on-site fleet department, Mazda of Kent is proud to serve the Kent, Akron, Cleveland, Cuyohoga Falls, and surrounding communities. Mazda of Kent has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 13 brands at 13 locations, Mazda of Kent is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 440 reviews
December 27, 2024
I had a great experience at Mazda of Kent. The sales process was very smooth and efficient, and I am very happy with my new car! The sales process was very smooth and efficient, and I am very happy with my new car! More
by Caitlyn Marra
Employees Worked With
December 23, 2024
Ask for Tyler! He and his team were absolutely fantastic from start to finish. Tyler answered all of my questions and was able to produce everything I asked for. Be He and his team were absolutely fantastic from start to finish. Tyler answered all of my questions and was able to produce everything I asked for. Being an out of state buyer, I had my reservations about purchasing sight unseen but Tyler made it happen and gave me full confidence in my purchase. I'd love to work with him again. More
by B. M.
December 22, 2024
The dealership staff has been outstanding, very professional and pleasant. Tyler Kelly was most helpful and friendly. professional and pleasant. Tyler Kelly was most helpful and friendly. More
by bmccleary2000
December 21, 2024
really nice answered all are questions made the entire process painless and fun Great guy process painless and fun Great guy More
by tina
December 17, 2024
Sales is great. Service poor. After first service one valve stem cap was loose and one missing. The service desk didn’t do anything to recover the complaint. I drive Service poor. After first service one valve stem cap was loose and one missing. The service desk didn’t do anything to recover the complaint. I drive an hour and pass two other dealerships to get there because the excellent experience I had with sales. Not so with service. Not even offer to send me out a replacement. More
by frankcerne
Employees Worked With
Service service
December 14, 2024
I recently purchased a brand-new Mazda 3 hatchback from Mazda of Kent, and the entire experience was flawless from start to finish! My salesperson, Tyler, was fantastic—knowledgeable, patient, and genuinel Mazda of Kent, and the entire experience was flawless from start to finish! My salesperson, Tyler, was fantastic—knowledgeable, patient, and genuinely invested in helping me find the perfect car. He made the whole process smooth and stress-free, answering all my questions and ensuring I felt confident in my purchase. The General Manager, Jeremy, was also incredibly welcoming and went out of his way to make me feel like a valued customer. It’s clear that the team at Mazda of Kent genuinely cares about delivering top-notch service. I absolutely love my new Mazda 3, and I can’t imagine going anywhere else for future vehicle purchases. If you’re looking for an amazing car-buying experience, I highly recommend Mazda of Kent. Ask for Tyler—you won’t be disappointed! More
by canternaanth
December 13, 2024
Very prompt and made the entire process painless. Very friendly and fun to work with. Very friendly and fun to work with. More
by MATT.MORTON
December 12, 2024
Tyler worked with us to find a CX50 with the exact color and specifications we needed quickly! The dealership was very welcoming and helped us find the perfect car. and specifications we needed quickly! The dealership was very welcoming and helped us find the perfect car. More
by c6burt
December 10, 2024
Dealership was great. Chris was professional and easy to work with. Definitely would recommend dealership. Chris was professional and easy to work with. Definitely would recommend dealership. More
by Rmuselin
December 09, 2024
They did a nice job communicating and working with me to get a deal that we were both pleased with. Good people!! get a deal that we were both pleased with. Good people!! More
by dpkirk1
Employees Worked With
