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Mazda of Kent
Kent, OH
450 Reviews
Mazda of Kent features a complete selection of new Mazda vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Mazdas. With an award-winning service department, and on-site fleet department, Mazda of Kent is proud to serve the Kent, Akron, Cleveland, Cuyohoga Falls, and surrounding communities. Mazda of Kent has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 13 brands at 13 locations, Mazda of Kent is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 450 reviews
January 15, 2025
Mazda of Kent is a great dealership to work with, especially happy with my dealings with my salesperson Zach C. especially happy with my dealings with my salesperson Zach C. More
by imbrogno
January 14, 2025
Zach is the best salesmen I have ever worked with , he was very professional and polite , he never made me feel like he was pulling a fast one on me. I would definitely buy from this dude again I give him was very professional and polite , he never made me feel like he was pulling a fast one on me. I would definitely buy from this dude again I give him two thumbs up !!! More
by firemanbeebe6500
January 14, 2025
Incredible customer service. Understanding of my needs and concerns and zero pressure or attempt to make me feel like I had to move forward. The service from everyone from the ow Understanding of my needs and concerns and zero pressure or attempt to make me feel like I had to move forward. The service from everyone from the owner down to Tyler my main contact were fantastic. Really appreciated being able to speak to Steve who had a similar space and family needs for the vehicle. Being able to relate to my situation and helping me figure out car seat logistics was integral and above and beyond the level of service I expected. More
by RaJohn Butler
January 13, 2025
Tyler and the Mazda of Kent team were all great to work with. They made my first car buying experience seamless and were upfront and patient with me throughout the entire process. I would definitely recomm with. They made my first car buying experience seamless and were upfront and patient with me throughout the entire process. I would definitely recommend this dealership! More
by Brooke Finley
Employees Worked With
January 10, 2025
Zach and the Mazda of Kent team were fantastic to deal with. They made my Escalade purchase quick, seamless, and easy! Definitely will do business with them for mine or friends and family vehicle purcha with. They made my Escalade purchase quick, seamless, and easy! Definitely will do business with them for mine or friends and family vehicle purchases in the future! More
by pipejaws
January 10, 2025
MOK is my local Mazda dealer. I test drove cars all over NE Ohio. I merely contacted Tyler about a car, and he continued to send me options till a CX9 that was perfect came along! I test drove cars all over NE Ohio. I merely contacted Tyler about a car, and he continued to send me options till a CX9 that was perfect came along! Excellent follow through! More
by Sprite9
January 09, 2025
Chris and Mazda of Kent made the process of getting a new car very easy! Very personable and knowledgeable, answered all my questions. car very easy! Very personable and knowledgeable, answered all my questions. More
by Stephzook0909
January 03, 2025
Zach was great to work with. I knew what I was looking for and where I needed to be financially and he worked with me to get it to where I needed to be. He was knowledgeable, pat I knew what I was looking for and where I needed to be financially and he worked with me to get it to where I needed to be. He was knowledgeable, patient and genuinely listened to what my needs were. No matter how many questions he was there to answer them. Zach even went above and beyond to help me get my new car set up as I am not the techie person lol. He was a pleasure to work with throughout this process. More
by dkrp11
Employees Worked With
January 02, 2025
The staff at Mazda of Kent were both friendly and helpful during my car buying experience. during my car buying experience. More
by Efranczak09
Employees Worked With
December 31, 2024
My Sales person Zach, was very professional and very helpful based onn my questions. I really appreciate hi shelp with my concerns. helpful based onn my questions. I really appreciate hi shelp with my concerns. More
by cardos.g.roldan.toci
