Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mazda of Kent
Kent, OH
457 Reviews
Mazda of Kent features a complete selection of new Mazda vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Mazdas. With an award-winning service department, and on-site fleet department, Mazda of Kent is proud to serve the Kent, Akron, Cleveland, Cuyohoga Falls, and surrounding communities. Mazda of Kent has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 13 brands at 13 locations, Mazda of Kent is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 457 reviews
January 26, 2025
Purchased my first brand new car from them today. Outstanding experience start to finish. Connor was everything you'd want as a sales person and Ron the finance guy was straight forward and transpare Outstanding experience start to finish. Connor was everything you'd want as a sales person and Ron the finance guy was straight forward and transparent. No pushiness that us consumers have grown to expect in that environment. HIGHLY recommended dealership. More
by shamus0721
January 24, 2025
Zach, Jacob, Michael, Steven, and the entire team made my car-buying experience a pleasure. You all went above and beyond, and I really appreciate it. I highly recommend Mazda of Kent! car-buying experience a pleasure. You all went above and beyond, and I really appreciate it. I highly recommend Mazda of Kent! More
by Happy Camper
Employees Worked With
Other Employees :
Michael, Jim, and the service team.
January 24, 2025
Loved my experience at Mazda of Kent! I highly recommend Chris and Mike, they both made the process quick and easy! Love my new car!! I highly recommend Chris and Mike, they both made the process quick and easy! Love my new car!! More
by mhalsey79
January 24, 2025
I have always had a great experience here. Everyone works to make sure the client is happy. Highly recommend. Everyone works to make sure the client is happy. Highly recommend. More
by Simplyginger
January 22, 2025
Found one of the cars I was looking for at Mazda of Kent for a reasonable price considering it is CPO. Very clean car, filled up the gas tank, and due to a missing floor mat, they ordered a new set of all w for a reasonable price considering it is CPO. Very clean car, filled up the gas tank, and due to a missing floor mat, they ordered a new set of all weather ones for me. Not a fan of dealerships in general, but Mazda of Kent was much easier to deal with than others. Would do business with them again. More
by lauderman
Employees Worked With
January 20, 2025
We had an excellent experience with Dennis while shopping for our car. He took the time to answer all of our questions, provide detailed information, and even took us on two separate test drives to help us d for our car. He took the time to answer all of our questions, provide detailed information, and even took us on two separate test drives to help us decide if the vehicle was the right choice for us. Thanks to Dennis, we’re thrilled with our new Mazda3 and feel confident in our decision. We highly recommend Dennis and the team at Mazda of Kent! More
by mrsmangeri
January 18, 2025
Zach made everything quick and easy. Would definitely recommend to a friend or family member. Would definitely recommend to a friend or family member. More
by Chelseywartman
January 15, 2025
Mazda of Kent is a great dealership to work with, especially happy with my dealings with my salesperson Zach C. especially happy with my dealings with my salesperson Zach C. More
by imbrogno
January 14, 2025
Zach is the best salesmen I have ever worked with , he was very professional and polite , he never made me feel like he was pulling a fast one on me. I would definitely buy from this dude again I give him was very professional and polite , he never made me feel like he was pulling a fast one on me. I would definitely buy from this dude again I give him two thumbs up !!! More
by firemanbeebe6500
January 14, 2025
Incredible customer service. Understanding of my needs and concerns and zero pressure or attempt to make me feel like I had to move forward. The service from everyone from the ow Understanding of my needs and concerns and zero pressure or attempt to make me feel like I had to move forward. The service from everyone from the owner down to Tyler my main contact were fantastic. Really appreciated being able to speak to Steve who had a similar space and family needs for the vehicle. Being able to relate to my situation and helping me figure out car seat logistics was integral and above and beyond the level of service I expected. More
by RaJohn Butler
