Mazda of Kent

Customers for life! We have two cars from Montrose Mazda Kent. Both experiences were completely positive and easy. Mazda Kent takes the stress out of buying a car. We wer We have two cars from Montrose Mazda Kent. Both experiences were completely positive and easy. Mazda Kent takes the stress out of buying a car. We were treated professionally and they have even followed up to make sure we are happy! More

Where are my keys? My initial discussion and visit with the dealership was pleasant. Unfortunately, it was after I made my purchase that the service here fell off flat. My initial discussion and visit with the dealership was pleasant. Unfortunately, it was after I made my purchase that the service here fell off flat. I purchased a used 2018 Kia Sedona and even selected the dealership's financing offering over my pre-approved offering from my bank. The hope was to begin a good relationship with this dealer for future purchases. When I came to pick-up my vehicle (Memorial Day weekend) there was less than half a tank of gas and only a single key. I was laughed at when I asked if they would be fueling the vehicle for me prior to leaving. I have never left a dealership with a vehicle that did not have a full tank of gas. Also, they failed to tell me that there was only ONE key for this vehicle. Again, I have purchased over a dozen vehicles many of them used and I have never had only a single key given to me! "Joby" my sales guy stepped up to "make it right" and said he would order a key and I agreed to pay the cost of the key just to have a second one. Sadly, my purchase occured in May and here we are in September and I still have a single key and "Joby" has stopped answering my e-mail inquiries. DO NOT PURCHASE FROM THIS DEALERSHIP! THEY DON'T UNDERSTAND CUSTOMER SERVICE. More

Excellent, professional customer service We had a very pleasurable experience. They found a way to meet all of our needs no matter how unrealistic. Very kind and caring people.extremely happy We had a very pleasurable experience. They found a way to meet all of our needs no matter how unrealistic. Very kind and caring people.extremely happy and satisfied customer. I recommend this dealership to all. Thank You Montrose of Kent. A special thank you to Brian, Shane, and Jeremy who continued to work for days to help us after we gave up hope and didnt think we would hear from them again. Thankfully we were wrong. Brian kept in contact everyday. Very proffesional. More

Excellent car-buying experience! Very nice people, front to back! Marc Wittenberg even shared his lunch with me!!! It was delicious too! Simple process, fair deal! What more could you Very nice people, front to back! Marc Wittenberg even shared his lunch with me!!! It was delicious too! Simple process, fair deal! What more could you want? More

My experience Very friendly and very willing to help my needs! Wasnt expecting it to go smoothly but everyone went above my expectations! Very satisfied customer Very friendly and very willing to help my needs! Wasnt expecting it to go smoothly but everyone went above my expectations! Very satisfied customer and I will be back in the future! More

Easy process, friendly salesperson The dealership did a very good job handling the sales process and the salesperson was very friendly and respectful. We did not feel pressured and the The dealership did a very good job handling the sales process and the salesperson was very friendly and respectful. We did not feel pressured and the negotiation process was smooth. I would buy a car from them again More

Relieved by STRESS FREE dealership experience First I want you to know I put off purchasing a vehicle all summer because I was dreading the dealership experience. If I could have found a vehicle First I want you to know I put off purchasing a vehicle all summer because I was dreading the dealership experience. If I could have found a vehicle from a private owner I would have gone that route. But while running errands I decided to drive through the used car lot at Mazda of Kent. I saw a preowned vehicle I liked, got out of my car to look and of course was approached by a salesperson. And from then on the purchasing process from the test drive to the closing of my purchase was easy. Aaron was courteous, friendly and kept his promise not to bug me with calls. I would have to rate my experience at Mazda of Kent as excellent. More

Great Experience Very good experience and helpful staff members. Both the sales and maintenance departments have been easy to work with. The whole process was very smo Very good experience and helpful staff members. Both the sales and maintenance departments have been easy to work with. The whole process was very smooth. Pleased with my purchase, love my CX-5 so far! More

Best Experience Ever Had the pleasure of working with Brian Henderson. He was professional, listened to what I wanted and was able to make that happen. The experience as a Had the pleasure of working with Brian Henderson. He was professional, listened to what I wanted and was able to make that happen. The experience as a whole was easy and efficient. Jeremy and Shane were also great and helped facilitate the transaction without any issues. Thank you More

Our new Truck!!!! We were very happy with our Sales Rep Brian!!!! He was very knowledgeable of the truck, answered all of our questions promptly and confidently!!! The We were very happy with our Sales Rep Brian!!!! He was very knowledgeable of the truck, answered all of our questions promptly and confidently!!! The dealership was outstanding with the entire process!!! Thank you to Brian, Shane and Jeremy for a great experience!!!! We love our new truck!!!!????? More