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Mazda of Kent
Kent, OH
467 Reviews
Mazda of Kent features a complete selection of new Mazda vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Mazdas. With an award-winning service department, and on-site fleet department, Mazda of Kent is proud to serve the Kent, Akron, Cleveland, Cuyohoga Falls, and surrounding communities. Mazda of Kent has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 13 brands at 13 locations, Mazda of Kent is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 467 reviews
February 27, 2020
Mike is incredibly professional. He made the car buying experience so seemless for both my wife and myself. I never felt pressured and didn’t feel like I was ever jumping through any hoops. I felt I was experience so seemless for both my wife and myself. I never felt pressured and didn’t feel like I was ever jumping through any hoops. I felt I was sold a great vehicle at a fair price and was given a fair price for my trade in. I would absolutely recommend mike Dorenkott and Mazda of Kent to al close family and friends in the market for a vehicle More
by Joelt811
February 26, 2020
I had such a great experience with Michael at Mazda of Kent, i got the vehicle i wanted and my payments way under expected. Thank you Mazda Kent, i got the vehicle i wanted and my payments way under expected. Thank you Mazda More
by I heart Mazda
Employees Worked With
New Mazda, Michael Dorenkott
February 26, 2020
Bought my first Mazda today and couldn’t be happier, Michael stayed with me the entire process and was very thorough. Definitely a Mazda customer for life. Michael stayed with me the entire process and was very thorough. Definitely a Mazda customer for life. More
by Crawfordmaggie1976
Employees Worked With
Michael Dorenkott
February 24, 2020
Michael D’s service was exceptional! He helped me every step of the way... Found exactly what I was looking for and reassured me every step of the way. I couldn’t have asked for a better experience! Thanks step of the way... Found exactly what I was looking for and reassured me every step of the way. I couldn’t have asked for a better experience! Thanks for everything!!!! More
by Ambam84
Employees Worked With
Brandon Doak, Michael Dorenkott
February 24, 2020
I use Michael for all my car needs He is honest, attentive, and informative. I have purchased 8 cars from him through the years. The best I have worked with. attentive, and informative. I have purchased 8 cars from him through the years. The best I have worked with. More
by meganwebber
Employees Worked With
Michael Dorenkott
February 24, 2020
Very easy to work with. Didn’t really plan on getting a new vehicle but Mike D and the team made it to easy. Did not feel pressured, financing option was great! Easy in & out! Thanks guys. new vehicle but Mike D and the team made it to easy. Did not feel pressured, financing option was great! Easy in & out! Thanks guys. More
by RadicI89
Employees Worked With
Michael Dorenkott
February 24, 2020
Nice people. Nice car selection. Easy paperwork. I didn’t feel any pressure to buy. My sales guy, Michael, really put me at ease with the difficult task of buying a car. feel any pressure to buy. My sales guy, Michael, really put me at ease with the difficult task of buying a car. More
by jashthomas
Employees Worked With
Michael Dorenkott
February 24, 2020
Thank you Michael for making the sales process so easy! I loved the way you walked me through each step of the purchase! It was also great to be shown around so when I come for service I’ll know where to go. loved the way you walked me through each step of the purchase! It was also great to be shown around so when I come for service I’ll know where to go. Everyone seems great and easy to work with to set up my future appointments. More
by Tammy
Employees Worked With
Michael Dorenkott
February 24, 2020
I teally enjoyed our experience with purchasing our new truck that I csme back and bought a 2016 Jeep 4 door Sahara Unlimited!!! Brian, Jeremy and the Service Mgr. Jim (I think...) were awesome once again! truck that I csme back and bought a 2016 Jeep 4 door Sahara Unlimited!!! Brian, Jeremy and the Service Mgr. Jim (I think...) were awesome once again!!! I absolutely love this dealership!!! Thank you again Brian and Jeremy and Shane!!!! You guys make it really nice to buy a vehicle!!! More
by jlnezbeth
Employees Worked With
Shane Doak, Jeremy Eisenberg, Brian Henderson
February 22, 2020
Very unprofessional. I contacted them through Cargurus about some photos and was told the truck was not onsite yet. Two weeks later I saw the photos online, they never replied to inform me that photos wer about some photos and was told the truck was not onsite yet. Two weeks later I saw the photos online, they never replied to inform me that photos were available. In total they did not respond to three different emails. The truck has been apparently been sold and I never heard from them even after I called about it. More
by dj.spring
