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Mazda of Kent
Kent, OH
464 Reviews
Mazda of Kent features a complete selection of new Mazda vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Mazdas. With an award-winning service department, and on-site fleet department, Mazda of Kent is proud to serve the Kent, Akron, Cleveland, Cuyohoga Falls, and surrounding communities. Mazda of Kent has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 13 brands at 13 locations, Mazda of Kent is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 464 reviews
June 15, 2020
This dealership really worked with me , and was very patient while also being professional . I had Brian Henderson for a salesman & he was so awesome right along with everyone else ! patient while also being professional . I had Brian Henderson for a salesman & he was so awesome right along with everyone else ! More
by Jasmines.
Employees Worked With
Brian Henderson
June 15, 2020
Shout out to Mike who helped me purchase a truck out of state. He was great with communication on both weekdays and on weekends. I was nervous to purchase a truck out of state because you never know wh state. He was great with communication on both weekdays and on weekends. I was nervous to purchase a truck out of state because you never know who you are dealing with but everything he told me about the truck was true. I was pleasantly surprised after having the truck shipped from Ohio to Kansas City that it was in great condition, better than expected. Thanks again, Mike for helping me purchase a beautiful truck. More
by msanders
Employees Worked With
Michael Dorenkott
June 13, 2020
Mazda of Kent worked hard to get me into my new 2017 Chevy equinox after years of hearing no or needing thousands Down and accepting whatever car they offered it was nice to hear a yes. Thank you Chevy equinox after years of hearing no or needing thousands Down and accepting whatever car they offered it was nice to hear a yes. Thank you More
by sallshouse748
Employees Worked With
Shane Doak, Brian Henderson
June 07, 2020
Michael was very understanding in helping us along with being charismatic & communicating very well with us. We highly recommend his services & appreciated his time! Zoom zoom! being charismatic & communicating very well with us. We highly recommend his services & appreciated his time! Zoom zoom! More
by Brad
Employees Worked With
Aaron McGhee, Michael Dorenkott
June 06, 2020
Absolutely a God sent!!! Michael took care of me for sure!! Customer service was amazing, he was caring, considerate. He was able to got me a deal I never thought I would get, given my current situation sure!! Customer service was amazing, he was caring, considerate. He was able to got me a deal I never thought I would get, given my current situation. Will absolutely recommend this being the one and only stop for getting a car. More
by Carolyn.harris
Employees Worked With
Michael Dorenkott
June 04, 2020
I had a great experience with Michael at Mazda of Kent, I look forward to returning there for scheduled maintenance so I can see everyone. look forward to returning there for scheduled maintenance so I can see everyone. More
by divabc23
Employees Worked With
Other Employees :
Shane Doak, Aaron McGhee, Brandon Doak, Michael Dorenkott
May 29, 2020
Shane and Marc were totally awesome. Car purchasing is very time consuming and I have a low patience but they made it worth the wait. Literally left smiling from ear to ear. The financing guy I don’t reme very time consuming and I have a low patience but they made it worth the wait. Literally left smiling from ear to ear. The financing guy I don’t remember his name but he was so cool and fun to hang out with too for the paper work party! GO TO THIS DEALER THEY WORK MAGIC More
by mercedes Amie
Employees Worked With
Shane Doak
May 08, 2020
Michael made it happen and made me feel better about my decision! He was willing to work with me to make sure I was happy with the sale. Overall great experience with Michael and the other employees! decision! He was willing to work with me to make sure I was happy with the sale. Overall great experience with Michael and the other employees! More
by abrallman
Employees Worked With
Michael Dorenkott
April 28, 2020
Dealers really kind hearted understood my life life crisis. Felt comfortable around everyone didn’t feel unwelcome. Thankful for giving me a opportunity upgrade to new vehicle. crisis. Felt comfortable around everyone didn’t feel unwelcome. Thankful for giving me a opportunity upgrade to new vehicle. More
by My20lou
Employees Worked With
Shane Doak, Jeremy Eisenberg, Michael Dorenkott
