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Mazda of Kent
Kent, OH
464 Reviews
Mazda of Kent features a complete selection of new Mazda vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Mazdas. With an award-winning service department, and on-site fleet department, Mazda of Kent is proud to serve the Kent, Akron, Cleveland, Cuyohoga Falls, and surrounding communities. Mazda of Kent has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 13 brands at 13 locations, Mazda of Kent is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 464 reviews
July 21, 2020
Shane and Aaron were amazing and helped make leasing a new Mazda 6 an incredible experience. They really listened to what I wanted and helped get me into an awesome new car. They were knowledgeable and new Mazda 6 an incredible experience. They really listened to what I wanted and helped get me into an awesome new car. They were knowledgeable and kind. They were not pushy at all. I really appreciated that they made the process easy! Thank you!!!! If you need a car go see these guys!!!!! More
by Lindilong79
Employees Worked With
Aaron McGhee, Shane Doak
July 20, 2020
He made my experience quick and easy! He provided He made my experience quick and easy! He provided excellent service! He explained all transactional data and was very helpful with any and all quest He made my experience quick and easy! He provided excellent service! He explained all transactional data and was very helpful with any and all questions I had! Great sales guy! More
by Sparkle
Employees Worked With
Michael Dorenkott
July 13, 2020
We had a great experience at Montrose Mazda. Brian, Shane, and Tom are awesome. I love my new CX-5 and would definitely recommend this dealership to friends and family! Shane, and Tom are awesome. I love my new CX-5 and would definitely recommend this dealership to friends and family! More
by smailo
Employees Worked With
Shane Doak, Brian Henderson
July 13, 2020
This is the first time I’ve ever had a positive experience with a car dealership. Everyone that I spoke with was friendly and personable. I went in looking for a Mazda3 (but really wanting a Maz experience with a car dealership. Everyone that I spoke with was friendly and personable. I went in looking for a Mazda3 (but really wanting a Mazda6), and they were able to make the Mazda6 happen. We sat down and went through the cost and fees associated with buying my car, so I understood what I was paying for. Michael and Marc were great to work with...overall extremely pleased! 😃 More
by ssens0330
July 12, 2020
I walked into the Mazda dealership, not knowing what car would be the best pick for me. Brian helped me find just that and I’m now a proud Chevy owner! would be the best pick for me. Brian helped me find just that and I’m now a proud Chevy owner! More
by megsmcdonald94
Employees Worked With
Brian Henderson
July 09, 2020
Was looking for a reliable pickup and this place was one of the few that had what I was looking for and at a reason price. The mechanics did a good job with the front brakes and the alignment. Next door To of the few that had what I was looking for and at a reason price. The mechanics did a good job with the front brakes and the alignment. Next door Toyota service inspected it and they said it was a great truck. I enjoyed how accommodating the salesman was. It was a bit confusing and took a bit longer than expected in the buying process but overall everything was good in the end. More
by darkrai37
Employees Worked With
Brian Henderson
June 25, 2020
A very pleasant car buying experience!!! No pressure tactics, the team stayed past closing to get my purchase done. Brian was awesome to work with!! tactics, the team stayed past closing to get my purchase done. Brian was awesome to work with!! More
by Cuebinger
Employees Worked With
Shane Doak, John Thompson, Brian Henderson
