Mazda of Kent

My decision to lease a car was very spontaneous and close to their closing time but Aaron still took his time to show me all the options I have. Very thorough and listened to all of my concerns. The service to their closing time but Aaron still took his time to show me all the options I have. Very thorough and listened to all of my concerns. The service provided was excellent. He went out of his way to make sure that I was well taken care of. Definitely will come back here for my next lease. I recommend anyone who is looking to buy or lease a car to speak with Aaron. More

Michael was very patient throughout the bumps and turns of our negotiation. A pleasure to deal with. Highly recommended, great experience so far! Thank you Michael and Marc of our negotiation. A pleasure to deal with. Highly recommended, great experience so far! Thank you Michael and Marc More

I got to work with several of the team members at Montrose Mazda and each of them were very friendly and helpful! They answered all of my questions and were able to get me into the car that I wanted Montrose Mazda and each of them were very friendly and helpful! They answered all of my questions and were able to get me into the car that I wanted for a price that worked for me. I am very happy with the service and my purchase and will be recommending to my friends! More

Mike you’re the best I will be dealing with Mike for the rest of my life when it comes down to Van auto mobile rest of my life when it comes down to Van auto mobile More

The experience at Montrose Mazda in Kent was professional, easy, and quick. Everyone was nice and welcoming, they had the vehicle I wanted, and it's a win-win. professional, easy, and quick. Everyone was nice and welcoming, they had the vehicle I wanted, and it's a win-win. More

Great we was in and out my daughte so happy so was I on the car note I will be coming back thanks guys at Mazda the car note I will be coming back thanks guys at Mazda More

Michael is wonderful he’s very helpful you will leave happy i was in and out i will be back I recommend every one to come here !! happy i was in and out i will be back I recommend every one to come here !! More

It was great customer service loved it it was quick and easy didn’t have to go through much and the prices was great also easy didn’t have to go through much and the prices was great also More

Marc Wittenberg and the team at Montrose Mazda in Kent were fantastic!! They really make you feel comfortable without being pushy. Everything went well and the transaction was smooth. I highly recomme were fantastic!! They really make you feel comfortable without being pushy. Everything went well and the transaction was smooth. I highly recommend this dealership. Thank you. More

It is with regret that I must write a negative review against Montrose Mazda of Kent. I recently purchased a used 2019 vehicle from them remotely over the internet. The dealership was great to deal with against Montrose Mazda of Kent. I recently purchased a used 2019 vehicle from them remotely over the internet. The dealership was great to deal with it, and I was and am extremely happy with my purchase. But a few nagging issues have soured an otherwise great experience. First and foremost, I specifically asked M.D. Sales Manager to have the vehicle cleaned. I was told it would be cleaned. It clearly was not. Stains on the visors, grime in the trunk, even playing cards from the previous owners. These are not permanent damages inherent in used cars. These are issues that would have come out with even average cleaning. In this time especially that should have been done and I have Lupus which makes this even more important to have been done. Second, there was a chip in the windshield. So my new (to me) car now needs immediate maintenance. No cost to me via my insurance, but frustrating none the less. And finally, the car had 100 miles more on it when I received it than the reported mileage when I bought it. Not a problem, but certainly odd. My biggest frustration was that during the purchase process, when the dealership was seeking my money; communication was constant. Not pressuring, but consistent. Now that they have my check?... weeks with no resolution to my emails, calls and texts to M.D. Sales Manager and J.E. Managing Partner. These are my primary issues with this dealership. They sold me a great product with a small list of minor shortcomings. But not responding at all, or making an effort to fix things days after a sale really leaves a bad taste in this consumer’s mouth. More