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Mazda of Kent
Kent, OH
467 Reviews
Mazda of Kent features a complete selection of new Mazda vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Mazdas. With an award-winning service department, and on-site fleet department, Mazda of Kent is proud to serve the Kent, Akron, Cleveland, Cuyohoga Falls, and surrounding communities. Mazda of Kent has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 13 brands at 13 locations, Mazda of Kent is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 467 reviews
December 21, 2020
I entered the dealer and spoke with Michael directly handling the sale of the vehicle I purchased the same say. The overall purchase was flawless. I did not feel pressured in any fashion at all during t handling the sale of the vehicle I purchased the same say. The overall purchase was flawless. I did not feel pressured in any fashion at all during the process. He was very welcoming and went above and beyond to help me get the car I fell in love with. I purchased a 2021 Mazda CX-5 Grand Touring GT Premium package. Steven, the Finance Manager, was a big help in explaining everything down to the penny. Overall, I’d recommend Michal and the team at the Mazda of Kent in purchasing a vehicle through this dealership. More
by PatrickKahl
December 16, 2020
Great Dealership. Treated very well and fair. Aaron McGhee is fantastic. Shane, Michael, and Jeremy were great. Everyone works together as a Team. No hard sales pitch. Will definitely refer family an McGhee is fantastic. Shane, Michael, and Jeremy were great. Everyone works together as a Team. No hard sales pitch. Will definitely refer family and friends to this Dealership. More
by am2694
Employees Worked With
Shane Doak, Jeremy Eisenberg, Aaron McGhee, Michael Dorenkott
December 11, 2020
Ron my salesman , Steven who did the financing & Michael from Management I thank you for your warm welcome & helping me with my purchase! I’m extremely satisfied. from Management I thank you for your warm welcome & helping me with my purchase! I’m extremely satisfied. More
by Sheilaannjohnson1973
November 22, 2020
I can't get over how well I was treated at Montrose Mazda of Kent. From sales, management, to finance, all three men were helpful and fun to talk to. Marc new everything about the Mazda 3 and took the time t of Kent. From sales, management, to finance, all three men were helpful and fun to talk to. Marc new everything about the Mazda 3 and took the time to run through all the features with me, even though it was well after closing time. They weren't pushy and let me test drive the car multiple times. Nice guys. More
by Michelle M.
November 10, 2020
Michael and Aaron were very understanding and patient with me. I am going through a rough time and they understood and helped me out! Thank you guys! with me. I am going through a rough time and they understood and helped me out! Thank you guys! More
by Etracy1990
Employees Worked With
Aaron McGhee, Michael Dorenkott
October 31, 2020
Nice working with Michael D. I’m very pleased with the customer service as well as the communication I look forward to driving my new Mazda sport customer service as well as the communication I look forward to driving my new Mazda sport More
by vfields0304
Employees Worked With
Other Employees :
Joby Bacher, Aaron McGhee, Michael Dorenkott, Jorge Sarzosa, Tyana Dorvil
October 31, 2020
The experience today was delightful. Shane was flexible to accommodate our needs to get a new vehicle. Marc was informative and showed all the right things inside the car. I am happy with the purchase and to accommodate our needs to get a new vehicle. Marc was informative and showed all the right things inside the car. I am happy with the purchase and would recommend the dealer. More
by abhi1232
October 10, 2020
I wanna give a big thanks and appreciation to Micheal Aaron Shane very good customer service great company to do Buisness with very personable I am greatly appreciated i came Aaron Shane very good customer service great company to do Buisness with very personable I am greatly appreciated i came More
by TierraBrown
Employees Worked With
Aaron McGhee
October 06, 2020
Mike was Awesome! Got me approved with a low note I am very please considering I drove from New York to find the the perfect car for I am very pleased! very please considering I drove from New York to find the the perfect car for I am very pleased! More
by Briescobar93
Employees Worked With
Michael Dorenkott, Tyana Dorvil
