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Mazda of Kent
Kent, OH
464 Reviews
Mazda of Kent features a complete selection of new Mazda vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Mazdas. With an award-winning service department, and on-site fleet department, Mazda of Kent is proud to serve the Kent, Akron, Cleveland, Cuyohoga Falls, and surrounding communities. Mazda of Kent has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 13 brands at 13 locations, Mazda of Kent is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 464 reviews
November 30, 2022
We drove 7hrs to trade with Mazda of Kent, as soon as we arrived we experienced nothing but help and kindness from the while team. We would definitely do business again. arrived we experienced nothing but help and kindness from the while team. We would definitely do business again. More
by Heather/ Dustin
October 22, 2022
The salesman knew all the details about the car and the financing. He was honest and up front about the financing and the price. financing. He was honest and up front about the financing and the price. More
by jenlyle90
Employees Worked With
October 21, 2022
This is my fourth lease with Mazda Of Kent, and my third with Marc Wittenberg. Over the past decade or so, they have treated me well. I can trust them to give me the best car at the best price. I am never r with Marc Wittenberg. Over the past decade or so, they have treated me well. I can trust them to give me the best car at the best price. I am never rushed into purchasing or asked to take anything that isn’t exactly right for me. More
by lisa390
October 13, 2022
Ron was super helpful. Mr Reid was so nice and explained everything really well while signing all the paper work. Mr Reid was so nice and explained everything really well while signing all the paper work. More
by Tumble924
October 06, 2022
Excellent service, very friendly staff, promptly replied to any inquiries, and provided thorough details about the vehicle and process. Highly recommended. to any inquiries, and provided thorough details about the vehicle and process. Highly recommended. More
by bhorsh33
October 01, 2022
Everybody I spoke to was very pleasant to work with. They were very accommodating of my particular situation and it made it a really great experience overall. They were very accommodating of my particular situation and it made it a really great experience overall. More
by moeez7
Employees Worked With
September 28, 2022
I love my new 2023 CX-50! Marc was so informative and did a great job explaining all of the features of the car. It was such a fun and exciting experience. This is my first Marc was so informative and did a great job explaining all of the features of the car. It was such a fun and exciting experience. This is my first Mazda and I'm so thrilled! More
by tlindholm21
September 22, 2022
Great experience. Worked with us on making sure we walked out in the car we wanted at a price we were comfortable with. Marc has been very helpful! Worked with us on making sure we walked out in the car we wanted at a price we were comfortable with. Marc has been very helpful! More
by capriceshuman
Employees Worked With
July 05, 2022
DNT GET RIPPED! !!! SCAMMERS!!!! DNT SPEND YOUR MONEY WITH THESE SCAM ARTIST!!!! DNT. GETT. RIPPED. OFF!!!!! THEY REALLY DESERVE NEGATIVE STARS. VERY VERY UNPR !!! SCAMMERS!!!! DNT SPEND YOUR MONEY WITH THESE SCAM ARTIST!!!! DNT. GETT. RIPPED. OFF!!!!! THEY REALLY DESERVE NEGATIVE STARS. VERY VERY UNPROFESSIONAL & RACISTS!!!!! MARC STEVEN ADAM AND THE OWNER OF THE COMPANY ARE ALL RIPP OFF ARTIST. THEY RAN MY CREDIT THRU BANKS AFTER I SPECIFICALLY ASK THEM NOT TOO! THEY FORCED ME INTO THE WORST CAR DEAL EVER AND PROVIDED NO HELP AFTER THE DEAL WAS DONE!!! DODGE AND DNT RETURN CALLS!!! JUST A OVERALL HORRIBLE EXPERIENCE!!! DNT SPEND YOUR HARD EARN MONEY WITH THESE CROOKS!!! $5,500 DOWN PAYMENT TO GET TREATED LIKE xxxx ONCE THE DEAL WAS DONE!!! DNT SPEND YOUR HARD EARN MONEY WITH THESE CROOKS!!! DNT SPEND YOUR HARD EARN MONEY WITH THESE CROOKS!!! CAR CAME WITH BAD BRAKES & TIRES ON A 2018 Audi A7. DNT SPEND YOUR HARD EARN MONEY WITH THESE CROOKS!!! More
by Larry Hicks
February 05, 2022
What ever you do, don't deal with Kent Mazda. I bought and waited 5 weeks to get a new Mazda They said it was in and be here in 2 hours. When we showed up they said they sold it to someone else. I don't and waited 5 weeks to get a new Mazda They said it was in and be here in 2 hours. When we showed up they said they sold it to someone else. I don't know if it was family or friend or someone willing to pay more but we couldn't believe someone would do that. I'm not stretching the story so be careful. Bill Thomson of Medina More
by dobill
Employees Worked With
