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Mazda of Kent

Kent, OH

4.8
440 Reviews
Mazda of Kent features a complete selection of new Mazda vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Mazdas. With an award-winning service department, and on-site fleet department, Mazda of Kent is proud to serve the Kent, Akron, Cleveland, Cuyohoga Falls, and surrounding communities. Mazda of Kent has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 13 brands at 13 locations, Mazda of Kent is actively involved with local and regional charities and goodwill organizations. We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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1127 W. Main Street

Kent, OH

44240

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Showing 440 reviews

December 18, 2021

I usually deal with the ford and chrysler dealerships next door I actually bought my mazda used from them I thought I may as well cut out the middle man and get it serviced where they know the make. I More

by SHVDMONKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Eisenberg
December 17, 2021

Had an amazing experience here at Mazda of Kent. Wasn't planning on getting a new car but Steven went over some numbers with me, made me a great offer for the lease I already had and promised to find the c More

by Alyssa S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liam Ragain
October 25, 2021

The people make the difference here at Kent Mazda. Tiffany in Service goes the extra mile for the customer. More

by ERIC.BAUGHMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany in Service
October 12, 2021

Paid cash for a car and both windshield wipers were broke and I didn’t notice when I bought it . Got 2 hours away headed home with it and it started to rain so when I turn wipers on it ruined my whole windsh More

by Racheldonell22
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ronald Delphia
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2021

Easiest car buying process of my life. Thank you Jeremy and Bo!!! I love my new Mazda and I got a great deal. :) More

by PaegeGuy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Hoover, Jeremy Eisenberg
September 02, 2021

Horrible dealership! Stay away! I placed a deposit to hold a vehicle, and when the car was paid for and picked up the dealership did not credit back the deposit. I unfortunately was not able to be there More

by mikem
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Colon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Doak, Tyana Dorvil, Alec White
August 14, 2021

Purchased a 2019 Mazda MX-5 Miata over the internet, contacting Mazda of Kent from my home in New Hampshire. Worked with Seth and Tyana by phone and email. Flew out to pick it up and drive it back (road More

by Rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Calig
July 01, 2021

Very efficient, professional and friendly. Jim did a great job of listening and answering our questions. Very timely, no waiting. Highly recommend for sales and service. More

by HJY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim in Service , Tyana Dorvil
June 30, 2021

Best car buying experience I have had over the last 25 years. Very friendly and professional. Seth, Ryan, And Stephen were awesome. Easy to work with and no pressure at all More

by jtcunn13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Calig, Ryan Roberts and Stephen (finance)
May 15, 2021

I went for a test drive with Marc who was very informative and pleasant. I had said I needed some time to review my options and they where very considerate. No pressure sales, just the facts. The More

by dedehoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Wittenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron McGhee
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