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Mazda of Kent
Kent, OH
464 Reviews
Mazda of Kent features a complete selection of new Mazda vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Mazdas. With an award-winning service department, and on-site fleet department, Mazda of Kent is proud to serve the Kent, Akron, Cleveland, Cuyohoga Falls, and surrounding communities. Mazda of Kent has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 13 brands at 13 locations, Mazda of Kent is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 464 reviews
May 27, 2023
The sales people were very polite and also transparent with me during my time there. with me during my time there. More
by Rtsmith32123
Employees Worked With
May 05, 2023
Love this service department always on top of everything with my car care. Tiffany and Mike are amazing and really care about giving me the best service experience and best pricing. Thank you! with my car care. Tiffany and Mike are amazing and really care about giving me the best service experience and best pricing. Thank you! More
by Lisa S
Employees Worked With
Tiffany Eichler
April 12, 2023
Excellent experience and no pressure sales. Our sales Peterson Marc was so friendly and knowledge. We loved the fact that he and his family drive the same vehicle. Andrew, our finance person wa Our sales Peterson Marc was so friendly and knowledge. We loved the fact that he and his family drive the same vehicle. Andrew, our finance person was excellent and also drove the vehicle! More
by tony.iannetta81
March 15, 2023
We purchased a new CX-50 last week from Mazda of Kent. Extremely friendly and professional staff. This is the second new vehicle we have purchased from this dealership in the last few years and highly rec Extremely friendly and professional staff. This is the second new vehicle we have purchased from this dealership in the last few years and highly recommend them. Their service department is just as friendly and professional; we also highly recommend. Thank you Jacob (sales) and Amanda (financing). More
by Ian P.
March 12, 2023
I bought a new car yesterday. Tyana was my sales person, and she was pleasant to deal with, didn't waste my time, and spent a lot of time making sure I understood all about the ca Tyana was my sales person, and she was pleasant to deal with, didn't waste my time, and spent a lot of time making sure I understood all about the car. The finance person, Amanda, was nice and hospitable. Altogether my most pleasant experience buying a car, and I have bought many. More
by jsaks465
Employees Worked With
Amanda, Tyana Dorvil
March 04, 2023
Great service, treated and talked to very respectfully, and left a very satisfied customer. Would definitely buy another vehicle from there. and left a very satisfied customer. Would definitely buy another vehicle from there. More
by Matt
March 01, 2023
This is my 3rd Mazda from Mazda of Kent and Marc. Smooth process, great service! Smooth process, great service! More
by lswitty
February 24, 2023
Marc is nice, patient and quick in communicating with us. The whole purchasing process was smooth and fast. The whole purchasing process was smooth and fast. More
by Liao
Employees Worked With
February 06, 2023
Ron has great communication. I brought my own financing and that part took a little longer than expected (roughly 2hour wait). I am happy with my used Honda CRV and I would rec I brought my own financing and that part took a little longer than expected (roughly 2hour wait). I am happy with my used Honda CRV and I would recommend the dealership to friends. More
by Tgregorich2
February 03, 2023
We had a great experience. The process was easy and everyone was helpful! Thank you! The process was easy and everyone was helpful! Thank you! More
by serenacaruso
