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Mazda of Kent
Kent, OH
464 Reviews
Mazda of Kent features a complete selection of new Mazda vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Mazdas. With an award-winning service department, and on-site fleet department, Mazda of Kent is proud to serve the Kent, Akron, Cleveland, Cuyohoga Falls, and surrounding communities. Mazda of Kent has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 13 brands at 13 locations, Mazda of Kent is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 464 reviews
October 12, 2023
Great dealership. Great staff. Very easy to deal with and go the extra mile to make a happy customer. Great staff. Very easy to deal with and go the extra mile to make a happy customer. More
by thomaslewis
Employees Worked With
October 11, 2023
I am very pleased with the service I received this time keep up the good work keep up the good work More
by Toni2253
Employees Worked With
October 06, 2023
Marc, Thank you very much for all your help assisting my daughter with her first car purchase. daughter with her first car purchase. More
by nellie
October 05, 2023
Appreciated the time and effort. Made a great experience for my son. Really good purchase Made a great experience for my son. Really good purchase More
by tgp142
Employees Worked With
September 28, 2023
Mazda of Kent is amazing! they are so friendly and so helpful. I came in for an oil change and they even gave me a car wash! I highly recommend Mazda of Kent they are so friendly and so helpful. I came in for an oil change and they even gave me a car wash! I highly recommend Mazda of Kent More
by jess
Employees Worked With
Other Employees :
Shane Doak, Andrew Reid, Chris Kleinholz, Arshiq Khan, Marie Pfeiffer
September 27, 2023
Marc was very supportive and helpful in deciding between CX-5, CX-50, and CX-30. He was very knowledgeable and patient during the process! CX-5, CX-50, and CX-30. He was very knowledgeable and patient during the process! More
by Daniel Y
Employees Worked With
September 23, 2023
Marc and the Mazda of Kent were very professional and were fantastic to work with. Marc personally is a wonderful sales associate and he did a great job finding us the car that we loved, explaining all o were fantastic to work with. Marc personally is a wonderful sales associate and he did a great job finding us the car that we loved, explaining all of the quirks and intricacies, and ultimately made the process an extremely smooth experience. Marc was very knowledgeable and humble, and he is someone I would definitely work with again in making sure you get the right car and the right deal. Thanks Marc and Mazda of Kent! More
by Royv32
Employees Worked With
September 18, 2023
Marc was so helpful and is just so happy go lucky about his job! We loved working with him to buy our new CX-90. Marc was happy to answer any and all questions, work out a deal, and didn’t pressure us at a his job! We loved working with him to buy our new CX-90. Marc was happy to answer any and all questions, work out a deal, and didn’t pressure us at all. We are so glad we stopped in to Mazda of Kent! More
by APyle
Employees Worked With
September 06, 2023
Dishonest dealer. Came to buy car, but wanted it to be cleaned because it had food in backseat. They were supposed to call us in the morning after it was cleaned. Text Came to buy car, but wanted it to be cleaned because it had food in backseat. They were supposed to call us in the morning after it was cleaned. Text us next morning that they sold it rather than cleaning it and tried to get us in a higher priced car. We kept our word, they didn’t. We will never return. More
by karriespies
Employees Worked With
Ron
September 02, 2023
I was really dreading buying a car due to bad experiences with shady dealers in the past. My experience at Mazda of Kent has changed my mind. Jacob was very helpful and kind, and not at all condescending. Th with shady dealers in the past. My experience at Mazda of Kent has changed my mind. Jacob was very helpful and kind, and not at all condescending. The finance department also didn't try to push unwanted products and services. So far I'm loving the CX-5, and I plan on recommending this dealership to others. More
by Jen B.
