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Mazda of Kent
Kent, OH
440 Reviews
Mazda of Kent features a complete selection of new Mazda vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Mazdas. With an award-winning service department, and on-site fleet department, Mazda of Kent is proud to serve the Kent, Akron, Cleveland, Cuyohoga Falls, and surrounding communities. Mazda of Kent has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 13 brands at 13 locations, Mazda of Kent is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 440 reviews
July 28, 2023
First class operation and first class treatment. Highly recommend Marc and Jeremy if you’re in the market for a Mazda. Highly recommend Marc and Jeremy if you’re in the market for a Mazda. More
by Hp
Employees Worked With
July 27, 2023
Mark was an incredibly personal salesman. He took great care to make sure we had all the information to make a well-informed decision. He went above and beyond what any other car salesman has He took great care to make sure we had all the information to make a well-informed decision. He went above and beyond what any other car salesman has ever done. My husband and I felt like we were in excellent hands. He made the entire experience so easy. I will be sending friends and family to Marc in the future! More
by Joanne
Employees Worked With
July 14, 2023
Best car-buying experience of my life. Shane and Andrew were professional and personable and got my wife and I walking out with a new car for her in just 2 hours (when we only planned to Shane and Andrew were professional and personable and got my wife and I walking out with a new car for her in just 2 hours (when we only planned to come and browse). Great job; kudos to Mazda of Kent! More
by HCW14
Employees Worked With
Shane Doak, Andrew Reid
July 12, 2023
This experience was extremely efficient and pleasant. Mark and Amanda made the entire transaction easy. They took their time, not rushed at all. Mark and Amanda made the entire transaction easy. They took their time, not rushed at all. More
by Joyce.green47@yahoo.com
July 10, 2023
Overall they made this a very smooth process. Everyone was attentive and helpful. Marc was the best! Everyone was attentive and helpful. Marc was the best! More
by gray.michael727
Employees Worked With
June 07, 2023
I’m so happy with my car! The expertise and kindness were the best ever! The expertise and kindness were the best ever! More
by jandufandu
May 27, 2023
The sales people were very polite and also transparent with me during my time there. with me during my time there. More
by Rtsmith32123
Employees Worked With
May 05, 2023
Love this service department always on top of everything with my car care. Tiffany and Mike are amazing and really care about giving me the best service experience and best pricing. Thank you! with my car care. Tiffany and Mike are amazing and really care about giving me the best service experience and best pricing. Thank you! More
by Lisa S
Employees Worked With
Tiffany Eichler
April 12, 2023
Excellent experience and no pressure sales. Our sales Peterson Marc was so friendly and knowledge. We loved the fact that he and his family drive the same vehicle. Andrew, our finance person wa Our sales Peterson Marc was so friendly and knowledge. We loved the fact that he and his family drive the same vehicle. Andrew, our finance person was excellent and also drove the vehicle! More
by tony.iannetta81
March 15, 2023
We purchased a new CX-50 last week from Mazda of Kent. Extremely friendly and professional staff. This is the second new vehicle we have purchased from this dealership in the last few years and highly rec Extremely friendly and professional staff. This is the second new vehicle we have purchased from this dealership in the last few years and highly recommend them. Their service department is just as friendly and professional; we also highly recommend. Thank you Jacob (sales) and Amanda (financing). More
by Ian P.
