Mazda of Kent

Mazda of Kent was one of the best dealerships that I have dealt with. I have two jobs and a very busy schedule. I was able to do all my paperwork over the phone with Ron and Renee the salesperson was great , dealt with. I have two jobs and a very busy schedule. I was able to do all my paperwork over the phone with Ron and Renee the salesperson was great , she made sure all my questions were answered and even delivered the vehicle to my house. There was no pressure to purchase the vehicle if you are looking for vehicles to purchase, check our Mazda of Kent, the employees are outstanding. Thank you for all your help. Sincerely, Onix More

WORST CAR DEALERSHIP EXPERIENCE EVER Went in to pay CASH for a brand new 2023 cx50 and salesman and manager managed to LOSE THE DEAL?!? Pretty lame and bad for a brand new dealership... Did my homework and for a brand new 2023 cx50 and salesman and manager managed to LOSE THE DEAL?!? Pretty lame and bad for a brand new dealership... Did my homework and then made sure to test drive the car - car was as expected from my leg work...Next opportunity I made an app to bring my husband TO BUY. We also had a trade-in...albeit not the greatest "trade in" ever however we expected more than what the dealership offered, for a 2010 Dodge Charger 3.5L under 90k with a clock signal issue. We figured we could get at least $2500 for the trade in...since we were going TO PAY CASH for the rest. BUT...heres where the dealership LOST THE CUSTOMER...rep greeted us and engaged my husband in conversation, then mid-conversation the rep BLOWS my husband off to have conversation with another person whos walked in the door? - legit blew my husband off to say "hey how you doin, havent seen you in blah blah blah...hows so and so...and blah blah blah???...again NOT EVEN AN ANOTHER CUSTOMER!? then the rep comes back..."oh sorry - I havent seen him in a while". uuuuhhh, ok? IM not at the giant eagle check out here...IM buying a freakin car!...GIMME THE TIME A DAY xxxxxx!!! Really? like this deal didnt mean crap to him...So we shake it off...we get to a "lets see what we can get for our "trade in" - were thinking - whatever - lets just see and get this done...after waiting over 45 mins and seeing all the cobwebs in a BRAND NEW showroom AND noticing a FILTHY BRAND NEW CAR on a lift in the very SHOWROOM, the "manager" having checked our vehicle says, and I say this because we saw him "shootin the xxxx" with his team as though we were "chump change"...he comes to us and says with this "meh-attitude", well we cant offer you but $1000 for the car, to be honest wed have to scrap it". My husband and I look at each other and were thinking and SAY...Huh, ya dont say. ok. "well...we'll think about it" and LEFT. this manager may have been "offended" by our older 2010 dodge charger 3.5L to NOT EVEN consider $2500...so WE WALKED. WELL...GUESS WHAT!? WE BOUGHT THE CAR ACROSS THE STREET! FOR CASH. So Thank you KENT MAZDA for YOUR FAIL...cause WE KNOW WE GOT A BETTER DEAL AND CAR. TO be honest, I bought my previous MAXDA cx5 here - mazda of kent - wont buy another until theres NEW management...if I even. HORRIBLE sales. More

So happy with my experience at this dealership. They had great inventory and the sales team never tried to talk me into a car I wasn’t interested in. They worked with me in my unique car and financ They had great inventory and the sales team never tried to talk me into a car I wasn’t interested in. They worked with me in my unique car and financing needs. Would totally recommend! More

This is the third vehicle I've purchased from Mazda of Kent Jeremy, Mark , Mike in service and that nice girl in the back, Terri make it a pleasant experience. Kent Jeremy, Mark , Mike in service and that nice girl in the back, Terri make it a pleasant experience. More

Great experience working with Jason on buying the 2018 Chevy Siverado. The transaction went very smooth along with other options that were offered. Keep up the excellent salesmanship. Chevy Siverado. The transaction went very smooth along with other options that were offered. Keep up the excellent salesmanship. More

The brand new showroom is very sleek yet comfortable and the staff is friendly and knowledgeable. the staff is friendly and knowledgeable. More

Definitely was a great experience for a first time car owner. Marc was very patient and helpful through the whole process! owner. Marc was very patient and helpful through the whole process! More

Very easy to work with, zero pressure and made this truck buying experience as easy and smooth as it could possibly have been! Even though they aren't a standard truck dealer, I'll be looking here when I pur buying experience as easy and smooth as it could possibly have been! Even though they aren't a standard truck dealer, I'll be looking here when I purchase another used truck. These folks did me right and I appreciate that. More

Marc was helpful, answered all my questions and even followed up with me the next day. Everyone in the buying process was super-nice, quick and efficient. I highly recommend buying a car from this deale followed up with me the next day. Everyone in the buying process was super-nice, quick and efficient. I highly recommend buying a car from this dealership. More

Went into this dealership just wanting to look at a CX-30. Unfortunately it was a little too small for me, but Marc introduced me to the CX-5 and after a quick test drive I was sold. The dealership was CX-30. Unfortunately it was a little too small for me, but Marc introduced me to the CX-5 and after a quick test drive I was sold. The dealership was nice, the people were friendly, and I never felt pressured at all. Great experience overall. More