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Mazda of Kent
Kent, OH
459 Reviews
Mazda of Kent features a complete selection of new Mazda vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Mazdas. With an award-winning service department, and on-site fleet department, Mazda of Kent is proud to serve the Kent, Akron, Cleveland, Cuyohoga Falls, and surrounding communities. Mazda of Kent has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 13 brands at 13 locations, Mazda of Kent is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 459 reviews
March 29, 2025
Chris was knowledgeable about the Mazda, understanding, and easy to work with. The staff were nothing short of wonderful. Love my new MAZDA!! and easy to work with. The staff were nothing short of wonderful. Love my new MAZDA!! More
by julieannlauper
March 14, 2025
Mazda of Kent was great! There was no pressure and everything about the experience was honest and transparent. It was the best dealer experience I have ever had. There was no pressure and everything about the experience was honest and transparent. It was the best dealer experience I have ever had. More
by Alan Blake
Employees Worked With
March 13, 2025
I had looked at over 50 cars before I found these folks and they made the whole process as smooth as possible. I couldn't drive the new car back to my house that was over 30 miles away so they brought it t and they made the whole process as smooth as possible. I couldn't drive the new car back to my house that was over 30 miles away so they brought it to me without hesitation! Signing was a breeze and I could not have been happier with ever aspect of my purchase. Noah was awesome! If you want to buy a car from someone who will actually do everything they can to get you what you want ask for Noah! More
by JACKSON
March 13, 2025
Great experience with the crew and managers, definitely recommend them to others. I love my vehicle recommend them to others. I love my vehicle More
by Melissaburns44145
March 01, 2025
Chris and the Mazda team ent over and above - excellent service, great deal! Highly recommend! service, great deal! Highly recommend! More
by Sjhruby
Employees Worked With
February 26, 2025
I worked with Zach and he was fantastic to work with. He was very kind and patient and at no time did I feel like I was being pushed or upsold into anything I didn't want. A++. Would absolutely return to He was very kind and patient and at no time did I feel like I was being pushed or upsold into anything I didn't want. A++. Would absolutely return to this dealership and work with Zach again! More
by ceara94
February 25, 2025
I thought Chris was great. He answered all our questions. He worked with us and gave us a fair deal. He answered all our questions. He worked with us and gave us a fair deal. More
by ncook32
February 21, 2025
3 S system. Selection, Service, Satisfaction. That’s what my car buying experience consisted of at Mazda of Kent. Selection, Service, Satisfaction. That’s what my car buying experience consisted of at Mazda of Kent. More
by jamiylb
February 16, 2025
Simply put, this was the worst car buying experience of my life. The sales person Tyler was unresponsive after the process and we spent 3 hours in the dealer after the deal was done waiting for them to pr my life. The sales person Tyler was unresponsive after the process and we spent 3 hours in the dealer after the deal was done waiting for them to prep the car. I would not recommend. More
by D Mac
February 15, 2025
Everyone was friendly and knowlegable. Chris was great. When I got home, I didn't feel like I got ripped off. It was a fair deal. Chris was great. When I got home, I didn't feel like I got ripped off. It was a fair deal. More
by DrMike
