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Mazda of Kent
Kent, OH
463 Reviews
Mazda of Kent features a complete selection of new Mazda vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Mazdas. With an award-winning service department, and on-site fleet department, Mazda of Kent is proud to serve the Kent, Akron, Cleveland, Cuyohoga Falls, and surrounding communities. Mazda of Kent has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 13 brands at 13 locations, Mazda of Kent is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 463 reviews
April 10, 2025
This had to be the smoothest, most efficient transaction on an Auto I have ever had! I was surprised. The salesperson (Chris) was professional, attentive, knowledgeable, and pleasant.! Everything got done on an Auto I have ever had! I was surprised. The salesperson (Chris) was professional, attentive, knowledgeable, and pleasant.! Everything got done pretty quickly. The manager (Mike) came out and presented a non nonsense offer, and was upfront about the whole deal. Mazda of Kent has definitely hired the right people to make sure our Automotive needs are met Professionally. I am totally happy drove the extra miles to deal with them! 5 Stars +! More
by Toddantho
Employees Worked With
Other Employees :
The Service Department helped me get the plates off my old vehicle, and it had security screws in the plate holders, so commend them too!
April 10, 2025
Was definitely worth our drive of over 2 1/2 hours to work with Chris and the rest of the guys at the dealership. Absolutely would recommend them and would go back to them for future purchases. Very easy work with Chris and the rest of the guys at the dealership. Absolutely would recommend them and would go back to them for future purchases. Very easy to work with and the most friendly people. They were very honest and made the process fast and easy. More
by Genie & Chad
April 03, 2025
Dennis made the buying process easy. No nonsense approach, very easy to work with. We leased a car for our daughter and then leased a 2nd car about two weeks later. We referred Dennis to No nonsense approach, very easy to work with. We leased a car for our daughter and then leased a 2nd car about two weeks later. We referred Dennis to another family and they also leased after going to many other car dealers. I would highly recommend Dennis for your next car!!! More
by rbkrafcik29
April 02, 2025
Chris waa amazing. Zero pressure, he helped me find the perfect car in my price range. Jared was also so awesome. Great experience at Mazada of Kent! Zero pressure, he helped me find the perfect car in my price range. Jared was also so awesome. Great experience at Mazada of Kent! More
by kori81406
March 29, 2025
Chris was knowledgeable about the Mazda, understanding, and easy to work with. The staff were nothing short of wonderful. Love my new MAZDA!! and easy to work with. The staff were nothing short of wonderful. Love my new MAZDA!! More
by julieannlauper
March 14, 2025
Mazda of Kent was great! There was no pressure and everything about the experience was honest and transparent. It was the best dealer experience I have ever had. There was no pressure and everything about the experience was honest and transparent. It was the best dealer experience I have ever had. More
by Alan Blake
Employees Worked With
March 13, 2025
I had looked at over 50 cars before I found these folks and they made the whole process as smooth as possible. I couldn't drive the new car back to my house that was over 30 miles away so they brought it t and they made the whole process as smooth as possible. I couldn't drive the new car back to my house that was over 30 miles away so they brought it to me without hesitation! Signing was a breeze and I could not have been happier with ever aspect of my purchase. Noah was awesome! If you want to buy a car from someone who will actually do everything they can to get you what you want ask for Noah! More
by JACKSON
March 13, 2025
Great experience with the crew and managers, definitely recommend them to others. I love my vehicle recommend them to others. I love my vehicle More
by Melissaburns44145
March 01, 2025
Chris and the Mazda team ent over and above - excellent service, great deal! Highly recommend! service, great deal! Highly recommend! More
by Sjhruby
Employees Worked With
February 26, 2025
I worked with Zach and he was fantastic to work with. He was very kind and patient and at no time did I feel like I was being pushed or upsold into anything I didn't want. A++. Would absolutely return to He was very kind and patient and at no time did I feel like I was being pushed or upsold into anything I didn't want. A++. Would absolutely return to this dealership and work with Zach again! More
by ceara94
