Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mazda of Kent
Kent, OH
452 Reviews
Mazda of Kent features a complete selection of new Mazda vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Mazdas. With an award-winning service department, and on-site fleet department, Mazda of Kent is proud to serve the Kent, Akron, Cleveland, Cuyohoga Falls, and surrounding communities. Mazda of Kent has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 13 brands at 13 locations, Mazda of Kent is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 452 reviews
February 21, 2025
3 S system. Selection, Service, Satisfaction. That’s what my car buying experience consisted of at Mazda of Kent. Selection, Service, Satisfaction. That’s what my car buying experience consisted of at Mazda of Kent. More
by jamiylb
February 16, 2025
Simply put, this was the worst car buying experience of my life. The sales person Tyler was unresponsive after the process and we spent 3 hours in the dealer after the deal was done waiting for them to pr my life. The sales person Tyler was unresponsive after the process and we spent 3 hours in the dealer after the deal was done waiting for them to prep the car. I would not recommend. More
by D Mac
February 15, 2025
Everyone was friendly and knowlegable. Chris was great. When I got home, I didn't feel like I got ripped off. It was a fair deal. Chris was great. When I got home, I didn't feel like I got ripped off. It was a fair deal. More
by DrMike
February 13, 2025
Let me tell this gentleman gets the job done and is very respectful to his customers!! Highly recommend coming to this young fella. respectful to his customers!! Highly recommend coming to this young fella. More
by Roord01
Employees Worked With
February 10, 2025
Dennis is a great person to work with, made the purchase of my vehicle streamlined and easy! I highly recommend working with him on your next vehicle purchase! Thank you Dennis and the Mazda team! of my vehicle streamlined and easy! I highly recommend working with him on your next vehicle purchase! Thank you Dennis and the Mazda team! More
by Poolfessionals LLC
Employees Worked With
February 08, 2025
The dealership was nice and neat. The people all were nice and helpful. Tyler was a great Sells rep he made this a painless sale. I will be back in the future. The people all were nice and helpful. Tyler was a great Sells rep he made this a painless sale. I will be back in the future. More
by gail
February 08, 2025
Quick great communication helpful staff. Everyone made me and my son welcome. I'm enjoying my new suv. Everyone made me and my son welcome. I'm enjoying my new suv. More
by gail
February 06, 2025
Everyone was great and worked with me to get a deal I was comfortable with. comfortable with. More
by nathenzeisset
February 04, 2025
YOU WERE VERY HELPFUL, FRIENDLY AND PERSONABLE. THANK YOU VERY MUCH I APPRECIATE YOUR PATIENCE AND KINDNESS THANK YOU VERY MUCH I APPRECIATE YOUR PATIENCE AND KINDNESS More
by joelryansr
February 04, 2025
Tyler was very helpful and knowledgable, it made the sales process go really smooth and he didn’t a great job tracking down the color I wanted. sales process go really smooth and he didn’t a great job tracking down the color I wanted. More
by Tparish9989
Employees Worked With
