Mazda of Gladstone

Wonderful personal service We had the good fortune of calling Mazda of Gladstone in our search for a new car, and having the call picked up by Lynn Sanchez who helped us find ex We had the good fortune of calling Mazda of Gladstone in our search for a new car, and having the call picked up by Lynn Sanchez who helped us find exactly what we wanted and guided us through the purchase process. Lynn made sure we had a long enough test drive which helped us confirm that this was the car for us. Throughout the whole process she made sure we understood the various features on the car and encouraged us to reconnect with her if we had questions. We had the same type of experience throughout the whole purchase process, including our time spent with David Mendenhall, who smoothly guided us through the financial paperwork. I'm very impressed with Mazda of Gladstone and look forward to continuing to work the with the friendly and helpful people there. More

Erin was wonderful. Very easy to work with. I would highly recommend her. Thank you for a wonderful experience. Mazda of Gladstone is a good place to buy a new or used car highly recommend her. Thank you for a wonderful experience. Mazda of Gladstone is a good place to buy a new or used car More

Very helpful. Easy to work with. Visited due to favorable pricing. Sergei was most helpful and then Vince completed the deal for my 2019 CX-5. An excellent overall experience. The veh Visited due to favorable pricing. Sergei was most helpful and then Vince completed the deal for my 2019 CX-5. An excellent overall experience. The vehicle and dealership are most impressive. More

Service Team Cares About Customer Experience My Mazda CX-3 needed a 30K mile maintenance. I found a coupon online and set up an appointment. Kenny said it would be ideal to leave the car overni My Mazda CX-3 needed a 30K mile maintenance. I found a coupon online and set up an appointment. Kenny said it would be ideal to leave the car overnight, and before I could even sigh, he offered a loaner car. All I had to do when I arrived was show my drivers license and sign to confirm my insurance would cover me, then they handed me the keys to another nice Mazda for the duration of the service. When I picked up the car, the price was courtesy discounted even a bit lower than the coupon price for the service. I was also given two coupons to get a car wash at any Washman location. I said I recalled that they used to give coupons to a small car wash behind a gas station up the street. Kenny said that he took his own car through weekly to ensure the car wash was well-maintained so the dealership customers would get a good car wash from their coupons. He discovered that the car wash behind the gas station was not well maintained, and sections of the equipment would go out and not get repaired. So he switched the dealership customer coupons over to the more reliable Washman service. He said that any business he sent a customer to use was a reflection on the Mazda dealership, and he believes he had a duty to try to make sure it's a good reflection. Kenny and the other service team members really care about customer experiences. It's refreshing! More

Erin is fantastic- we couldn’t have asked for a better sales experience and environment than we got with the team at Gladstone. Thank you Erin! sales experience and environment than we got with the team at Gladstone. Thank you Erin! More

Thoroughly answered all of my questions! Bob Greig was extremely helpful and patient with us throughout the process - we came in and didn't even have an appointment set up. I would recommend Bob Greig was extremely helpful and patient with us throughout the process - we came in and didn't even have an appointment set up. I would recommend Bob to anyone looking for a car! He was knowledgable about the car and Mazda as a whole. Thank you Bob and Gladstone Madza for your excellent customer service! More

Sales Process - Lynn Sanchez Lynn was wonderful throughout the process - starting to look at a car, the test drive, the negotiation, and the delivery. Once the initial contact wa Lynn was wonderful throughout the process - starting to look at a car, the test drive, the negotiation, and the delivery. Once the initial contact was made with the dealership, Lynn checked in, asked questions, answered my questions, was flexible with the test drive timing. I also felt like she was on my side during the negotiation process - making sure she understood what was important to me and what was less important to me. Lynn was very knowledgeable about the car, including options and features. She was a good listener and was very enthusiastic. I did not feel pressured. I would definitely go back to the dealership and definitely work with Lynn again. Thank you all. More

Gladstone provided the lowest quote out of several dealers for the CX-5 signature. We’re glad we bought the car from them. We left the dealership satisfied. Erin, who worked with us was amazing. S dealers for the CX-5 signature. We’re glad we bought the car from them. We left the dealership satisfied. Erin, who worked with us was amazing. She was upfront about everything from the get go. We have no complaints about her at all. More

Raeanne Barker lived up to everything we agreed upon. She was professional and a joy to work with. So were the others Gladstone Mazda Oregon. was professional and a joy to work with. So were the others Gladstone Mazda Oregon. More

Great Place and awesome People! Great place and superb hospitality. Terrence was very patient and went through every single detail all along the way. I definitely recommend for buyin Great place and superb hospitality. Terrence was very patient and went through every single detail all along the way. I definitely recommend for buying at this dealership. Right from test drive till the end of purchase, they were keeping me in the loop and answered all my questions patiently. Thank you guys! :) More