Mazda of Gladstone

All the people I worked with made this entire process very easy! They helped me feel comfortable getting my first car from start to finish! very easy! They helped me feel comfortable getting my first car from start to finish! More

Positive experience. No pressure for a couple of test drives. Required a bit of effort to get a price I liked, but this dealer was very straightforward and we found a win/win. One issue needed follow-u drives. Required a bit of effort to get a price I liked, but this dealer was very straightforward and we found a win/win. One issue needed follow-up after the sale and that was handled promptly. Kathleen was great! Finance guy was efficient and low-key. Exactly what I wanted. More

Make sure you ask for Tyne!As a first time car buyer, I Make sure you ask for Tyne! As a first time car buyer, I had no idea what I wanted. Mazda of Gladstone was my first stop. I was quickly greeted by Ty Make sure you ask for Tyne! As a first time car buyer, I had no idea what I wanted. Mazda of Gladstone was my first stop. I was quickly greeted by Tyne who started with the usual of what am I looking for, what do I like, what do I don’t like, etc... Right off the bat, I’m very upfront about how I’m starting at ground zero and with a specific budget that I will not give into, so don’t even show me the cars that aren’t in my price range. I also let her know I am going into knee surgery in a week so I’m not buying anything right away, especially right then, because I won’t even be able to drive for minimum a month. I’ve never even looked into Mazda so I knew absolutely nothing about them. Tyne was very knowledgeable, showed me multiple features and benefits of different models and helped me narrow down exactly what I liked. Because she listened and understood my situation, Tyne offered to exchange information and send me links of vehicles that come to her lot and fit in my criteria. As I walked away from my first encounter with Tyne, I told my husband how much I liked her as a person. I felt like she actually listened to me and I didn’t get brushed away because I’m not a “right now” sale. My husband and I then went to other dealers to look at other makes and models. We had not one person treat us close to the service Tyne gave. She really set my standards on how a car salesman should treat a client! There were places I didn’t get greeted, I was brushed off because I said I wasn’t buying today, I was treated as I was dumb because I didn’t know what model I was wanting, and the horrible list goes on. At this point, I just wanted Tyne to help me! Of course at the initial meeting, I also fell in love with Mazda. It’s the quality, reliability, and the luxury feel I was looking for. While being able to do nothing but sit on my butt and shop on Amazon after surgery, Tyne did exactly what she said she would and followed up with me on different vehicles. She did not blow up my email box (hate it when that happens). She really did only send me links to things I wanted. It was probably the 3rd or 4th car she emailed that I loved! My husband and I went to the dealership a couple days after and bought the car!! In the purchase/paperwork process, Tyne stayed with me the whole time because she knew I was comfortable with her. There were other managers that stepped in to help (completely fine). They were all very nice, but even then, I didn’t totally feel like my voice was heard. Tyne had offered me their credit a few different times and a declined because I already had the loan preset with my bank. When others stepped in, that was all they were pushing on me it felt like. I don’t know how many times I kept saying no. I work in sales so I understand offering credit. But there is a limit. Because Tyne took the time to get to know me, she could tell I was getting frustrated and she let them know I’m firm on how I am already going to pay. The credit offers stopped right away. That was the only small, small thing I didn’t like. I did absolutely love that Tyne stayed with me (no matter how difficult I was) in the entire process. In the end, she went well above and beyond giving me the best experience possible. Even though I was still a week or two out from driving, she delivered my car to me!! That was two hours away! I can’t give Tyne enough credit about how comfortable and easy she made me feel in my first time car buying experience. “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel” ~ Maya Angelou Thank you Mazda of Gladstone for my beautiful car. Most importantly, thank you Tyne. I don’t know if I would’ve bought if it wasn’t for you. More

This is my second purchase from this dealership as their customer service in both the sales area and service department have always been fantastic. Very attentive and good follow through. Highly recommend u customer service in both the sales area and service department have always been fantastic. Very attentive and good follow through. Highly recommend using them. More

Wow, what an amazing experience I had today trading in my 2012 Nissan Sentra SE and buying a 2021 Mazda CX-30 Turbo from Naolly and Daniel at Gladstone. Naolly was highly recommended to me by a friend, and s 2012 Nissan Sentra SE and buying a 2021 Mazda CX-30 Turbo from Naolly and Daniel at Gladstone. Naolly was highly recommended to me by a friend, and she is as great a salesperson as I’ve ever worked with. She was knowledgeable, professional, and a lot of fun to work with. Daniel was also wonderful. He processed everything quickly, clearly explained the pricing and had a great sense of humor, too. I’m thrilled to recommend Gladstone! More

I mainly dealt with Matt over the phone and Bob and Tom in person, and they all were easy to talk to and made my buying experience very pleasant. I really love my new car! I never thought I’d own a new Mia in person, and they all were easy to talk to and made my buying experience very pleasant. I really love my new car! I never thought I’d own a new Miata, but you guys helped make it possible. Thank you so much! More

Noally listened carefully to our needs and helped us find the right car. This is our 4th Mazda and once again we love the features. the right car. This is our 4th Mazda and once again we love the features. More

Naolly is the best! She was super nice and so helpful throughout. I don’t think I’ve ever had as pleasant a car buying experience. Highly recommended. throughout. I don’t think I’ve ever had as pleasant a car buying experience. Highly recommended. More

Erin was exceedingly helpful and friendly. There was absolutely no pressure and we bought the car that we wanted. It was one of the best car buying experiences that we have ever had. absolutely no pressure and we bought the car that we wanted. It was one of the best car buying experiences that we have ever had. More

Erin was very friendly and came out to my house in Hillsboro to facilitate the sale. It was a quick and convenient experience, unique to the pandemic certainly but I hope this may inspire the framewor Hillsboro to facilitate the sale. It was a quick and convenient experience, unique to the pandemic certainly but I hope this may inspire the framework for the future of car sales in general. She was very helpful at showing off the features of the Mazda3 to me. Great job and thank you for making my purchase experience something I was really happy to look forward to! More