Mazda of Gladstone

It was a very painless and enjoyable experience. I hadn't purchased a new car in about six years. And truthfully I wasn't looking that forward to it. I had never used the Internet to buy a car and I I hadn't purchased a new car in about six years. And truthfully I wasn't looking that forward to it. I had never used the Internet to buy a car and I thought I'd start there. I had five or six cars in mind and made inquiries to the appropriate dealerships using the Edmonds.com service. I was shocked at the number of emails, texts and phone calls that I received in response. One of the people that contacted me was Lynn Sanchez from Mazda of Gladstone in Gladstone, Oregon. Lynn's voicemail sounded professional and friendly and not at all pushy , which I don't like. I had a bit of an unique situation in that I I live in Michigan , was working in Los Angeles but I wanted to buy my car in Oregon to take advantage of Oregon not having sales tax. I own a second home in Portland so ii needed to use that address to register the vehicle. During my first conversation with Lynn I felt very comfortable. I explained to her what my needs were in a vehicle and then went over the special requirements of my purchase. Lynn didn't miss a beat. She knew exactly what trim level and packages that I needed to have the vehicle equipped the way that I wanted. And in regards to my special needs to purchase the car, she was able to tell me what proof I needed to provide and gave me the proper forms to fill out in order to avoid the sales tax. I explained to Lynn that I planned to fly from Los Angeles to Portland and she was sweet enough to offer to pick me up at the airport and drive me to the dealership. After picking out the vehicle I wanted and having my credit app approved, we were good to go. Within a few days, I flew to Prtland, Lynn picked me up as promised and within a few hours I was driving my new CX-9 back to Los Angeles. I can't stress enough how helpful Lynn was during this entire process. She's a very nice person as well as being a great salesperson. She made a potentially complicated situation easy and even enjoyable. Lynn has contacted me several times after my trip to Portland just to make sure that I'm still happy with my CX-9. I'll always have good feelings about buying this car and it's all because of Lynn. More

Very refreshing experience We were able to negotiate and finalize the price over the phone with Lynn Sanchez prior to arriving at the dealership . From there Manny Vargas showed We were able to negotiate and finalize the price over the phone with Lynn Sanchez prior to arriving at the dealership . From there Manny Vargas showed us all the features of our CX-5 and although he offered the usual "extras" such as paint protection, etc, he was not the old school pushy salesperson we many times expect at a auto dealership . Because of this alone, I would definitely do business with them again . More

Great experience at Mazda of Gladstone I recommend this dealership for a fair and professional experience. The entire staff works very hard to get their customers a good deal on a car, fair I recommend this dealership for a fair and professional experience. The entire staff works very hard to get their customers a good deal on a car, fair trade in, and acceptable interest rate. I worked with Lynn Sanchez who really takes pride in her work and really cares about helping people get into a car. I went into Mazda of Gladstone a year ago to trade in my Accent because of high interest rate and the dealer from whom I purchased the car had lied to me stating I could refinance my car with a much lower interest rate after a year with the finance company. Mazda of Gladstone finance department, sales manager, and Lynn Sanchez tried so hard to help me but where unable. They were very upfront and explained the situation to me. They left an good impression with me and this is why I came back a year later. Lynn works the internet sales department. I got a hold of her through their internet website and basically worked through emails and a few phone calls to strike a deal on a car, including financing. I brought my trade in to them for a fair price and signed papers. More

Manny Made it a Good Experience This was our first new car purchase in the last 12 years. As Manny informed us, cars are now rolling computers on wheels. Where we expected hard sel This was our first new car purchase in the last 12 years. As Manny informed us, cars are now rolling computers on wheels. Where we expected hard sell, with Manny we experienced a relaxed, calm introduction and test drive of our new car. He took the time to show us all the advanced features of the Mazda 3 so we felt very comfortable with our new purchase. The only reason we did not give the dealership 5 stars is that the dealership seemed a bit dated and in need of a new look. We noted that they have started renovating the service section, so can the sales section be far behind? More

purchase after bankruptcy My wife and I were pretty fresh out of a bankruptcy and in dire need of a good family vehicle. We shopped around locally where we live (myrtle creek) My wife and I were pretty fresh out of a bankruptcy and in dire need of a good family vehicle. We shopped around locally where we live (myrtle creek) and found a few nice ones but when we sat down to figure our interest and payments they were way out of the price range we were comfortable being in. For a 2012 camry with 12,000 miles on it they told us our payments would be 534.00 a month at 26% interest. Frustrated we left and decided it wouldn't hurt to call to Gladstone where a relative bought a car to see what they could offer. I spoke with Manny and explained our situation and he said he would see what he could do for us and get back to us. After a couple back and forth calls asking what we liked/wanted he said they could get us into a 2015 mazda3 for 269.00 a month at 5% interest! We could not believe we could get such a good deal and expected it wouldnt be the case after driving 3 hours to get there,but it very much was! Manny was absolutely amazing to work with and very helpful and true to his word,we drove off the lot with our brand new car. We highly recomend Gladstone they were great and.have called a few times to check and see how the car was,very pleased with our experience! More

Great experience There were a couple of dealers in the area that quoted slightly lower prices, but those dealers were slow to respond and didn't fully answer my questi There were a couple of dealers in the area that quoted slightly lower prices, but those dealers were slow to respond and didn't fully answer my questions. Manny was easygoing, but professional, and responded quickly to my inquiries. One of the best experiences I've had buying a new car. More

First New Car, Great Deal I enjoyed working with Mazda of Gladstone, particularly Manny Vargas. They had great inventory with several choices of color for the model and make I I enjoyed working with Mazda of Gladstone, particularly Manny Vargas. They had great inventory with several choices of color for the model and make I wanted, and they we very responsive over the phone and via email. Manny was great to work with - he was definitely the most laid back and least pushy of all the salesman I talked to. The buying process was about as easy as could be expected, and when I had questions about the contracts I was signing they were answered immediately in layman's terms. More

Awesome, walked me through a remote purchase! I was able to buy and ship a CX-9 with almost no effort. We couldn't find our car in CA so these guys in OR took care of us! Quickly closed the deal I was able to buy and ship a CX-9 with almost no effort. We couldn't find our car in CA so these guys in OR took care of us! Quickly closed the deal over the phone, and helped manage getting it to us. Very accessible and always answered the phone and answered my questions. I would recommend them in a heart beat! More

My first car, best deal I bought my first car here, a certified Mazda3! Very friendly atmosphere and a quality collection of cars. The entire process was hassle-free with Man I bought my first car here, a certified Mazda3! Very friendly atmosphere and a quality collection of cars. The entire process was hassle-free with Manny guiding me through every step and helping me make the right decision. I got an amazing deal! I'd absolutely recommend Mazda of Gladstone for your next Mazda purchase, you'll never look back, you'll walk in and drive out. Cheers Manny! More