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Mazda of Gladstone
Gladstone, OR
2,133 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,133 reviews
November 26, 2015
Bob Greig We have purchased 2 new Mazda's from Gladstone. Bob Greig in new car sales has been there for a long time. He is very knowledgeable and a good guy. We have purchased 2 new Mazda's from Gladstone. Bob Greig in new car sales has been there for a long time. He is very knowledgeable and a good guy. He has a great memory and if you have any questions, he is the guy you want to chat with. More
by Ron S
Employees Worked With
Bob Greig
November 25, 2015
Great, easy purchase! I contacted Mazda of Gladstone through their website inquiring about a new Mazda CX-9. Lynn called me within 15 minutes of my inquiry. They had the ca I contacted Mazda of Gladstone through their website inquiring about a new Mazda CX-9. Lynn called me within 15 minutes of my inquiry. They had the car I wanted in stock and I offered her the price I was willing to pay . She accepted my offer and had everything ready for me to sign when I got there. It was a great experience. Lynn was very professional and friendly. I would definitely recommend Lynn and Gladstone of Mazda to anyone. More
by tleibfried
Employees Worked With
Lynn Sanchez
November 25, 2015
Good vibe! Buying/leasing a car is always going to be daunting. No matter what, you will get to the point where you have to discuss price and it can be intimidat Buying/leasing a car is always going to be daunting. No matter what, you will get to the point where you have to discuss price and it can be intimidating. But the people at Mazda of Gladstone were very approachable and made it a better experience. Emileigh Coen assisted me throughout the whole purchasing process and she was friendly, professional, and down to earth. Never I felt as I was being pushed toward accepting a deal. She was very patient and even came in to work on her off day to help me finalize the sale. Even then she was very nice and laid back. Overall, I was treated extremely well from beginning to end which made my experience better than most I have had in the past. More
by Stefano14
Employees Worked With
Lynn Sanchez, Emileigh Coen
November 23, 2015
Awesome Wonderful place to get your car. Honest, no bull. Emileigh and Manny were awesome. The finance guy was very helpful, and the person who did our con Wonderful place to get your car. Honest, no bull. Emileigh and Manny were awesome. The finance guy was very helpful, and the person who did our contract was great. More
by fbanaag
Employees Worked With
Manny Vargas, Emileigh Coen
November 21, 2015
The real deal! Emileigh rocks! Made sure I got what I wanted a great car at a good price. The gas and go add on is worth it Emileigh rocks! Made sure I got what I wanted a great car at a good price. The gas and go add on is worth it More
by Beckhome55
Employees Worked With
Manny Vargas, Emileigh Coen
November 18, 2015
Carmen is great Carmen was so professional and very knowledgeable about all Mazda's. One of the best sales representatives that I have purchased a car from. I would r Carmen was so professional and very knowledgeable about all Mazda's. One of the best sales representatives that I have purchased a car from. I would recommend her to anyone. More
by ca
Employees Worked With
Carmen Lukowski
November 17, 2015
Knowledgeable and personable service We had earlier in the year purchased a 2016 Mazda CX-5 from another large local dealer. However, we found that we also needed a smaller car. We were We had earlier in the year purchased a 2016 Mazda CX-5 from another large local dealer. However, we found that we also needed a smaller car. We were so impressed with our CX-5 that we didn't even consider any other brand. Although we have always driven Toyota's, we had decided to shop around and review what the current literature says. We were so impressed with what we read about the Mazda 3 but we wanted to see what another dealer had to offer so we drove out to Gladstone, where we met Emileigh Coen. She was just so enthusiastic about Mazdas and presented herself so well, that we were able to close our purchase in just a couple hours and drive the car home. We felt the price to be very fair, with each component of the cost clearly explained to us. Needless to say, we would highly recommend Gladstone, and particularly Emileigh, to anyone looking for great service and a great car. Steve & Dee Johnson More
by Steve and Dee
Employees Worked With
Emileigh Coen
November 17, 2015
Purchasing from Gladstone Maza was a good experience! By the time I came to Mazda of Gladstone, based on all the reviews I read, I had already concluded that I would purchase a Mazda. So I did not need t By the time I came to Mazda of Gladstone, based on all the reviews I read, I had already concluded that I would purchase a Mazda. So I did not need to be "sold". I had not decided on the sedan or hatchback but after test driving and for the price difference I decided on the sedan. Throughout the experience I found that working with Lynn took all the angst out of purchasing a car. She was informative and delightful. She followed up without being annoying. When I called her the next day to confirm my purchase, by the time of our appointment she had all the paper work ready and by the time I finished car was detailed and ready to go.The finance people were professional and while they offered several add ons for options and service/maintenance did not continue to push purchasing the additional options when I declined. I was able to get an acceptable interest rate. After I made my decision it took about an hour to finalize the sale and financing. Love my new red Mazda! More
by happybuyer
Employees Worked With
Lynn Sanchez
November 16, 2015
A Very Positive Buying Experience I just bought a new car at Mazda of Gladstone. Due to family issues, the process took several months to accomplish. Throughout the process Manny and I just bought a new car at Mazda of Gladstone. Due to family issues, the process took several months to accomplish. Throughout the process Manny and Charity were knowledgeable, professional, and more than helpful. In the days leading up to today's purchase I dealt with Arturo, and he was great. Professional, patient, and a joy to work with. Even during our price negotiations, the atmosphere was friendly and low key. I just bought a great car, and had a great time doing it. More
by Tony
Employees Worked With
Manny Vargas, Arturo Venegas
November 16, 2015
Good price. just took too long. Lynn was very friendly and heard my needs for the most part. My only gripe with the sales department is that I said upfront that I didn't want any of Lynn was very friendly and heard my needs for the most part. My only gripe with the sales department is that I said upfront that I didn't want any of the 'dealer extras' and I was hit with them left and right. When my pricing was brought to me it had all of these add-ons built in and I had to ask twice to get them taken off. My financing also took over an hour-and-a-half to process (after I'd been there for an hour already), and during that time, they tried to sell me on another extra I didn't want, and had explicitly told them I wasn't going to buy. I mean, I get they have to do that stuff sometimes, but I could've been in and out in an hour and it could've been a really simple sale, but they dragged it out for 3.5 hours total. With that said, the 'closer' they brought in to negotiate didn't push back too hard on my price, gave me a decent interest rate with some negotiating, and the car came with protective film on the door edges and handle indents. The other big positive is the service department. I wasn't able to do a very comprehensive walk-around of the vehicle when I bought it because of the weather, but once the sky cleared, I noticed a couple of rather large scratches on the hood and fender (most likely from the port or the lot). I brought the car in, and they sent me down to a body shop down the street where they wet-sanded and polished out the scratches free of charge. More
by im3606
Employees Worked With
Lynn Sanchez
