Mazda of Gladstone

Great, easy purchase! I contacted Mazda of Gladstone through their website inquiring about a new Mazda CX-9. Lynn called me within 15 minutes of my inquiry. They had the ca I contacted Mazda of Gladstone through their website inquiring about a new Mazda CX-9. Lynn called me within 15 minutes of my inquiry. They had the car I wanted in stock and I offered her the price I was willing to pay . She accepted my offer and had everything ready for me to sign when I got there. It was a great experience. Lynn was very professional and friendly. I would definitely recommend Lynn and Gladstone of Mazda to anyone. More

The real deal! Emileigh rocks! Made sure I got what I wanted a great car at a good price. The gas and go add on is worth it Emileigh rocks! Made sure I got what I wanted a great car at a good price. The gas and go add on is worth it More

Carmen is great Carmen was so professional and very knowledgeable about all Mazda's. One of the best sales representatives that I have purchased a car from. I would r Carmen was so professional and very knowledgeable about all Mazda's. One of the best sales representatives that I have purchased a car from. I would recommend her to anyone. More

Purchasing from Gladstone Maza was a good experience! By the time I came to Mazda of Gladstone, based on all the reviews I read, I had already concluded that I would purchase a Mazda. So I did not need t By the time I came to Mazda of Gladstone, based on all the reviews I read, I had already concluded that I would purchase a Mazda. So I did not need to be "sold". I had not decided on the sedan or hatchback but after test driving and for the price difference I decided on the sedan. Throughout the experience I found that working with Lynn took all the angst out of purchasing a car. She was informative and delightful. She followed up without being annoying. When I called her the next day to confirm my purchase, by the time of our appointment she had all the paper work ready and by the time I finished car was detailed and ready to go.The finance people were professional and while they offered several add ons for options and service/maintenance did not continue to push purchasing the additional options when I declined. I was able to get an acceptable interest rate. After I made my decision it took about an hour to finalize the sale and financing. Love my new red Mazda! More

Good price. just took too long. Lynn was very friendly and heard my needs for the most part. My only gripe with the sales department is that I said upfront that I didn't want any of Lynn was very friendly and heard my needs for the most part. My only gripe with the sales department is that I said upfront that I didn't want any of the 'dealer extras' and I was hit with them left and right. When my pricing was brought to me it had all of these add-ons built in and I had to ask twice to get them taken off. My financing also took over an hour-and-a-half to process (after I'd been there for an hour already), and during that time, they tried to sell me on another extra I didn't want, and had explicitly told them I wasn't going to buy. I mean, I get they have to do that stuff sometimes, but I could've been in and out in an hour and it could've been a really simple sale, but they dragged it out for 3.5 hours total. With that said, the 'closer' they brought in to negotiate didn't push back too hard on my price, gave me a decent interest rate with some negotiating, and the car came with protective film on the door edges and handle indents. The other big positive is the service department. I wasn't able to do a very comprehensive walk-around of the vehicle when I bought it because of the weather, but once the sky cleared, I noticed a couple of rather large scratches on the hood and fender (most likely from the port or the lot). I brought the car in, and they sent me down to a body shop down the street where they wet-sanded and polished out the scratches free of charge. More