Mazda of Gladstone

Best Purchasing Experience I had a GREAT experience at Gladstone, and am currently recommending their services to my friends and associates. I'm not sure if its a Gladstone poli I had a GREAT experience at Gladstone, and am currently recommending their services to my friends and associates. I'm not sure if its a Gladstone policy to traditionally use multiple Sales Associates to help their customers, or if my scenario was abnormal, but I really enjoyed it. I talked at length with a number of different members of the Gladstone staff, and it was a great opportunity to explain to each member what I specifically wanted in a Mazda. During this time, each explanation helped me to narrow down and filter out what was absolutely necessary, what was optional, and what I really didn't need. In the end, I got exactly what I wanted, at rates that I believe are very affordable. The 2015 i3 GT the they helped me get is AMAZING, and the fact that it is a Certified used Mazda is absolute peace of mind. The team there was very friendly, and they were confident in their products, their knowledge, and their ability to help me 100%. After this wonderful experience, there's a great chance that when this car is paid off, that I'll be back to look at the certified/used Mazda SUVs (CX series, or perhaps whatever is newer, in a couple years!). The best feeling is waking up the next few days, and having zero "Buyers Remorse" as I have had in the past. This car-buying experience has exceeded my previous experiences, by many orders of magnitude. Thanks Gladstone! You rock! More

Best Car purchasing experience ever! My wife and I had an awesome experience while purchasing our Mazda CX-5 GT at Gladstone. I first spoke with Lynn on the phone to schedule the visit. S My wife and I had an awesome experience while purchasing our Mazda CX-5 GT at Gladstone. I first spoke with Lynn on the phone to schedule the visit. She was very welcoming and sent me a follow-up email shortly after, with directions to the showroom since the main office building has been shutdown for remodeling. So our interaction with Gladstone started on a very positive note. We got there an hour early and Lynn was busy with another customer. So we mostly dealt with Alex while buying the car. We had zeroed in on the CX-5 due to its impressive features and had already test driven the car once. I wanted to drive the car once in the dark and compare the regular lights with the auto-leveling LED headlamps (available as a part of the tech package). Alex was very welcoming. It was freezing outside, so he asked us to stay inside while he pulled up a Touring base model and a Touring model with the Tech package near the makeshift office. He turned on the heater for the cars and warmed them up while we were waiting in the office. While test driving the cars he routed us once through the interstate and once through a dark inner road to get a feel of both the roads and also to be able to compare the respective headlamps. He also explained all the features in detail. Later my wife test drove the grand touring model; all of this was even before we had expressed any interest in buying the car on the same day. I am not sure if anyone else would be so welcoming! After we decided to buy the CX-5 GT the negotiation process with Alex was very smooth. We ultimately bought the car at a price we were very happy with. We were treating this as a long term investment, so we bought the maintenance package and the extended warranty on the car. Our interaction with Vic at the end to finalize the financial details was also very positive. I have only positive things to say about Alex, Lynn and Vic. My wife had recently bought a Honda and she said her experience there does not even compare to the experience we had at Gladstone. Thanks Gladstone for making this experience wonderful! I am definitely recommending you to my friends. More

Nice people to work with Although I ultimately did not purchase a new vehicle with them, I would highly recommend checking out Mazda of Gladstone. Both Bob and Alex took time Although I ultimately did not purchase a new vehicle with them, I would highly recommend checking out Mazda of Gladstone. Both Bob and Alex took time to get to know my family and needs. They explained in detail the car I was interested in and Alex even helped install my carseat when we took a test drive. They are honest and courteous and the follow up was stellar. Great customer service. I ended up purchasing a different brand vehicle (met my budget more comfortably), but if you are in the market for a Mazda, definitely stop here! More

Best car purchase experience ever! I decided it was time to trade in my car and get something new(er), took a trip down to Mazda of Gladstone to meet with Kat Klages. I was a little wea I decided it was time to trade in my car and get something new(er), took a trip down to Mazda of Gladstone to meet with Kat Klages. I was a little weary about the thought of going through another car purchase, but decided to go for it. Kat made me feel so welcomed and excited about purchasing a car. I was looking to buy a pre-owned car, but Kat definitely lead me in the right direction and completely sold me on a new 2016 Mazda3. She helped answer all my questions, thoroughly explaining everything, she sat with me for about 4 hours. She was so attentive and she honestly cared about my best interest. I'm so happy that I chose Mazda of Gladstone and especially that I had the pleasure of dealing with Kat! I won't be going anywhere else. More

Excellent CX-5 buying experience I solicited bids through Edmunds, and got responses from 3 local dealers. All three contacted me immediately, but only one - Gladstone - provided eve I solicited bids through Edmunds, and got responses from 3 local dealers. All three contacted me immediately, but only one - Gladstone - provided everything I needed to make my new car purchase. Emileigh Coen, Lynn Sanchez and Charity all were great to work with on a very busy New Year's Eve. Thank you for all of your hard work and I love my new CX-5. More

Best car buying experience This was honestly the best car buying experience I have ever had! So easy, no pressure,and I am extremely happy with my car. I highly recommend this d This was honestly the best car buying experience I have ever had! So easy, no pressure,and I am extremely happy with my car. I highly recommend this dealership and salesman! More

Fast and easy. Shawn in the service department was super helpful, fixed our problem quickly and got us on our way. We actually called another dealer first but they Shawn in the service department was super helpful, fixed our problem quickly and got us on our way. We actually called another dealer first but they were not so helpful. More

Awesome buying experience! My sales person was Lynn and she did an amazing job making sure that I had a very satisfying personal experience. She made it seem more like I was buy My sales person was Lynn and she did an amazing job making sure that I had a very satisfying personal experience. She made it seem more like I was buying a car from a friend then a stranger. The service department is very knowledgable and friendly and made sure that I was taken care of for added features. I highly recommend doing business with Lynn and her whole sales team! More

Painless and quick sales experience After having walked out of another dealership due to "outdated" sales practices, I found Emileigh and the rest of the Gladstone staff very easy to wor After having walked out of another dealership due to "outdated" sales practices, I found Emileigh and the rest of the Gladstone staff very easy to work with and reached a deal quickly on the vehicle (2016 CX-5) that I was after. Emileigh dealt with the details quickly and thoroughly. She was very helpful throughout the transaction. Emileigh and the staff earned my business and would happily recommend them. More

Easy and seamless transaction Alex was great to work with. He was extremely knowledgeable about the vehicle but not in a cocky way. He was kind and willing to help us get exactly w Alex was great to work with. He was extremely knowledgeable about the vehicle but not in a cocky way. He was kind and willing to help us get exactly what we wanted. We shopped around a lot and Alex was totally different than many pushy, hard selling dealers that we had worked with. He had a calm presence about him that made the experience a pleasant one. We would definitely recommend working with Alex and his team! More