Mazda of Gladstone

Brand New Experience, Brand New Car I've never owned my own car, but I've gone to the Auto show every year for the past six or seven years and the very first time I sat in a Mazda3, I kn I've never owned my own car, but I've gone to the Auto show every year for the past six or seven years and the very first time I sat in a Mazda3, I knew it was the car I wanted. I narrowed down the model on the Mazda website, then set out into the local market to find a dealer for a quote. I was contacted by three separate dealers regarding my interest. I set up meetings and made it out to two of them; one of which was Mazda of Gladstone, where I first worked with Manny, who worked with me in identifying the model I was looking for, finding it in their selection, and making sure that the car was the way I wanted it. Unlike the other dealers I was in contact with who kept checking if it "would work" if the model I wanted had X package (an extra $3,000) or was in Y color, Manny actually sat down with me and said "This is the model you asked for" and was very helpful with my financial questions. I actually financed through my credit union, but was quoted very fairly and could have gone either way. Sadly, Manny was out sick when I went in to finalize the paperwork, but that's when Kat stepped in to help out. She verified that Manny had covered everything with me and was very helpful walking me through the process, being patient with me as I set up insurance and spoke with my loan assistant. We both gushed over the color, and I drove away in a brand new Mazda very happy with my experience. More

Awesome Service Alex was so incredibly helpful! I had just moved to Oregon and didn't know the area or what car I wanted. He showed me my options, helped MeV narrow t Alex was so incredibly helpful! I had just moved to Oregon and didn't know the area or what car I wanted. He showed me my options, helped MeV narrow them down based on what I needed and I got a car I LOVE! More

Kat was great to work with We started with an online inquiry. Kat responded very quickly. She was great to work with. The finance process took a little longer than what we expec We started with an online inquiry. Kat responded very quickly. She was great to work with. The finance process took a little longer than what we expected, since we were paying cash, but that was the only negative. More

Excellent customer service I appreciate the excellent customer service offered at this dealership. It is the only place I have my 2013 Mazda CX5 serviced. Their service departme I appreciate the excellent customer service offered at this dealership. It is the only place I have my 2013 Mazda CX5 serviced. Their service department is excellent: friendly, efficient, timely. today I also had the privilege of working with the Manager and one of the sales people as I'm looking to upgrade into a 2016 Mazda CX5. Once again the service was excellent, no pressure to make a decision today. I definitely recommend this dealership to friends and family. More

Great experience! After a bad experience at another dealer we went with Mazda of Gladstone and we're very happy we did. They did a great job of finding the new Mazda3 s After a bad experience at another dealer we went with Mazda of Gladstone and we're very happy we did. They did a great job of finding the new Mazda3 s we were looking for. Every aspect of buying the car went well. From contacting the salesperson, Lynn, to negotiating a price and securing financing. Thank you very much to Lynn, Alex and David. More

Really nice people! Kat was extremely friendly and easy to work with. She was very knowledgeable about the CX-5 we purchased and went above and beyond any salesperson I Kat was extremely friendly and easy to work with. She was very knowledgeable about the CX-5 we purchased and went above and beyond any salesperson I have worked with in the past to help get us familiar with the features of our new car! More

Great experience Carman and Chad were really helpful in getting me a lease on a new Mazda CX-15. Being a new resident to the US I didn't have any credit history which Carman and Chad were really helpful in getting me a lease on a new Mazda CX-15. Being a new resident to the US I didn't have any credit history which hindered most dealerships but not Gladstone. They worked with me to get a reasonably costed lease for a family car and took into consideration my work visa. They even picked me up so I could drive my new car home. Can't ask for more than that. Thanks Carmen and Chad. More

Great people, great experience, great car Worked with Alex when we first started looking; it took some time, but his patience and understanding were much appreciated. He earned our business an Worked with Alex when we first started looking; it took some time, but his patience and understanding were much appreciated. He earned our business and when the time comes, he'll have it again. More

Everything you could dream of and more! Nothing but smiles:) I had the most fun finding and purchasing my 2016 Mazda 3 from Mazda at Gladstone! Everyone was so cheerful and ready to help especially, Lynn she is I had the most fun finding and purchasing my 2016 Mazda 3 from Mazda at Gladstone! Everyone was so cheerful and ready to help especially, Lynn she is wonderful at helping you find the best deals! More

The best car-purchasing experience I've ever had! I came back to Mazda of Gladstone because of my positive experience buying a car there years ago, but they really outdid themselves this time. They h I came back to Mazda of Gladstone because of my positive experience buying a car there years ago, but they really outdid themselves this time. They have fantastic people on their sales team--especially Lynn Sanchez. She knows her cars, was helpful without being pushy and was so upbeat. And she made sure that I knew she would continue to answer questions or help me with my new Mazda3 in any way after the sale. It was a delight to work with her. More