Mazda of Gladstone

Excellent We wanted to buy our 3 rd Mazda and stopped by you on Presidents Day. Alex, young man is a professional sales person. He was so patient and polite wit We wanted to buy our 3 rd Mazda and stopped by you on Presidents Day. Alex, young man is a professional sales person. He was so patient and polite with us, we were about to leave without a new car. He made an excellent job convincing us that we can make a great deal and we did it. More

Pleasant way of buying a new car It was an easy and pleasant experience of buying a new car. Kat and Emileigh helped me through the process and went the extra mile to ensure that ever It was an easy and pleasant experience of buying a new car. Kat and Emileigh helped me through the process and went the extra mile to ensure that everything goes well for me. And getting a good price was also easy. I may return here again to buy another Mazda car in a few years ! More

What Happened to the High Pressure, Haggle Experience? I had been in a crash and needed a new car. After researching, I realized the Mazda 3 was for me. I looked at all the dealers in the area, printed out I had been in a crash and needed a new car. After researching, I realized the Mazda 3 was for me. I looked at all the dealers in the area, printed out cars that I wanted to check out at each dealer as well as their incentives. I was ready for battle! I had been connected with Kat when I was looking at the cars online for Gladstone Mazda and she was very flexible to change appointments to meet my schedule. She wasn't pushy at all and when I finally got into the dealership I let her know what I was looking for. We test drove the different trim levels that I wanted and when I decided on the smaller engine model, she didn't try to push me to the bigger one or make me uncomfortable with my decision. She showed me the dealer invoice and msrp info and went through the available discounts she could get me (there was one I didn't think I was eligible for, but she found out I was). She explained the discounts the other dealers were showing and was up front with me. I felt like I got a good deal and even went onto kbb to look at fair market pricing and everything she had showed me, matched up and I did get a good price! I was originally planning on financing through my credit union but after everything was said and done, the finance manager was able to get me a better interest rate AND longer terms! They filled the gas tank and detailed the car as I worked with financing. I spotted a scuff mark on the car when I was getting ready to leave and the GM went out and cleaned it himself in his nice shirt and tie (turned out it was leftover wax from the detail)! I was very impressed by my whole experience. If you're planning on buying a car and you think you can go into the dealership and be out in an hour, that's an unrealistic expectation. More

Wow. So...we got our taxes back and knew we needed a new car. Our credit is less than average so everything was on a whim. Kat Klagis sent us quote for t So...we got our taxes back and knew we needed a new car. Our credit is less than average so everything was on a whim. Kat Klagis sent us quote for the car we wanted (mazda3) and did everything perfect. From down to her pricing to alleviating any misunderstandings, she nailed it. Then for 3 days the finance team worked on it....(yes it took that long) but IT WAS WORTH IT! We now have a brand new car in the driveway with a little more than 10% finance charge. Like I said, less than average credit.... but worth the drive and time. Thanks MAZDA OF GLADSTONE.... ALLEN & MELISSA More

Wonderful, no pressure experience! I can't stress enough how helpful Alex and Kat were. Kat answered all of my questions via phone, email, and texts, before I even stepped foot at the d I can't stress enough how helpful Alex and Kat were. Kat answered all of my questions via phone, email, and texts, before I even stepped foot at the dealership. She went above and beyond to find the exact color of the car I insisted on having. When we arrived at the dealership she was helping other customers so Alex took over and I couldn't have been more pleased with him either. Between the two of them, they really made this experience absolutely wonderful. I highly recommend this dealership over any of the other local Mazda dealerships. More

Mazda has the best cars, and the best salesmen! Emileigh made my first car buying experience very fun and rewarding. I knew what I wanted coming into the dealership, and that's exactly what she gave Emileigh made my first car buying experience very fun and rewarding. I knew what I wanted coming into the dealership, and that's exactly what she gave me! I felt very welcomed by everyone's positive energy, and I never felt pushed to accept an offer. Emileigh genuinely took my wants and need into consideration then showed me a Mazda3 I fell in love with. She was easy to work with and professional. I'm extremely satisfied with my new purchase, and I'm glad Emileigh was there to guide me through it. Thank you so much again! More

Brand New Experience, Brand New Car I've never owned my own car, but I've gone to the Auto show every year for the past six or seven years and the very first time I sat in a Mazda3, I kn I've never owned my own car, but I've gone to the Auto show every year for the past six or seven years and the very first time I sat in a Mazda3, I knew it was the car I wanted. I narrowed down the model on the Mazda website, then set out into the local market to find a dealer for a quote. I was contacted by three separate dealers regarding my interest. I set up meetings and made it out to two of them; one of which was Mazda of Gladstone, where I first worked with Manny, who worked with me in identifying the model I was looking for, finding it in their selection, and making sure that the car was the way I wanted it. Unlike the other dealers I was in contact with who kept checking if it "would work" if the model I wanted had X package (an extra $3,000) or was in Y color, Manny actually sat down with me and said "This is the model you asked for" and was very helpful with my financial questions. I actually financed through my credit union, but was quoted very fairly and could have gone either way. Sadly, Manny was out sick when I went in to finalize the paperwork, but that's when Kat stepped in to help out. She verified that Manny had covered everything with me and was very helpful walking me through the process, being patient with me as I set up insurance and spoke with my loan assistant. We both gushed over the color, and I drove away in a brand new Mazda very happy with my experience. More

Awesome Service Alex was so incredibly helpful! I had just moved to Oregon and didn't know the area or what car I wanted. He showed me my options, helped MeV narrow t Alex was so incredibly helpful! I had just moved to Oregon and didn't know the area or what car I wanted. He showed me my options, helped MeV narrow them down based on what I needed and I got a car I LOVE! More

Kat was great to work with We started with an online inquiry. Kat responded very quickly. She was great to work with. The finance process took a little longer than what we expec We started with an online inquiry. Kat responded very quickly. She was great to work with. The finance process took a little longer than what we expected, since we were paying cash, but that was the only negative. More

Excellent customer service I appreciate the excellent customer service offered at this dealership. It is the only place I have my 2013 Mazda CX5 serviced. Their service departme I appreciate the excellent customer service offered at this dealership. It is the only place I have my 2013 Mazda CX5 serviced. Their service department is excellent: friendly, efficient, timely. today I also had the privilege of working with the Manager and one of the sales people as I'm looking to upgrade into a 2016 Mazda CX5. Once again the service was excellent, no pressure to make a decision today. I definitely recommend this dealership to friends and family. More