Mazda of Gladstone

Glad I drove all the way to Gladstone Mazda! I was in the market for a sports car for a few months. After checking out several options, I decided to get 2016 Mazda Miata ND. Given my location, I I was in the market for a sports car for a few months. After checking out several options, I decided to get 2016 Mazda Miata ND. Given my location, I went to other Mazda dealers first (3 dealers) in Portland vicinity; interestingly, these dealers tried to sell the Miata above its market value. So this is when I decided to extend my search radius, and I saw positive reviews for Lynn. I simply use the link on Gladstone website to contact Lynn. In less than a day, I got a response confirming the car's availability. Lynn went above and beyond in answering my questions, she even sent me a video of the car's interior when I asked about the mileage on the car. Yes, I'm a picky customer (and have done extensive research on my end, so you should too before buying your new car). After one of the managers (David, straightforward deal which I like) agreed to meet my offer in the middle, I drove to Gladstone to test drive the car. Throughout the evening, Lynn was patient and cordial; very easy to work with. She gave me the space I need to really feel the car before making final decision. Ultimately, I drove home a Miata from Gladstone that same night. Overall, whether you are planning to test drive or purchase a car, I would recommend going with Lynn. Even after I signed and took home the car, she responded quickly to my inquiries and followed appropriately. Great experience, thanks to Lynn. More

Outstanding service from Mexico to Oregon Never once did the ball get dropped, from when we first contacted Gladstone via their online website, to the phone calls, to the pick-up at the airpor Never once did the ball get dropped, from when we first contacted Gladstone via their online website, to the phone calls, to the pick-up at the airport, to the "how this car works", to the signing of the documents and to driving out the door. Everything was handled professionally and expertly! I would work with Kat any day - she was the BEST car salesperson I have ever had the pleasure of doing business with. I'm so glad she's there because I'll buy my next car from her and my next one. More

Kat is TOPS !! Kat called me on a CX5 I had inquired, I had taken a test ride with her a couple years ago. She is smart, knows her product, and is fun. I had very sp Kat called me on a CX5 I had inquired, I had taken a test ride with her a couple years ago. She is smart, knows her product, and is fun. I had very specific requirements for a new car, she two that could work. I drove the car I eventually bought and she advised me the vehicle was "hot" and wouldn't probably last the day. I saw a text she received from another buyer after I made an offer. Kat suggested the offer was solid but most likely was not quite enough, Kat was correct and I made my "final" offer, SUCCESS !! Kat was engaging and asked about me and what made me tick, she cared about selling me but was more interested in my satisfaction. I had not bought a car in the last 10 years and felt I could be "taken", but Kat had the information I needed to feel confident in my decision. I liked her at once and knew she had my satisfaction in mind, she also knew she the car for me( very specific specs) so I didn't pay sticker and felt good about my decision. Kat and I are similar as we both sell for a living, I will have lunch with her as she has become a friend. By the way, I bought a 2 year old car with my demanding specs and saved $8000-$9000 ove a new vehicle, eve my wife thinks I did well. KAT was and is great !! Rick B More

Satisfied Customer Manny was very knowledgeable, genuine and personable. He wasn't pushy and wanted to make sure I was well informed and helped me think through the righ Manny was very knowledgeable, genuine and personable. He wasn't pushy and wanted to make sure I was well informed and helped me think through the right options. Charity worked *fast* to secure the car I wanted from another state and then matched the best price I found. I traveled some distance to make the deal, and I was glad I did. More

Great Experience! This was an easy car deal. We are repeat Mazda owners so we knew this is what we wanted. They were fair, took as much time as we needed (unlike anot This was an easy car deal. We are repeat Mazda owners so we knew this is what we wanted. They were fair, took as much time as we needed (unlike another dealer we visited) and we were happy at the end. Kat was outstanding to work with and I would recommend her to others. She knows her product and spent time going over the features with us before we drove away. I've never had a dealer do that before. We still love our CX5. It was the perfect choice for us! More

Kat was the best. I have bought two cars at Mazda of Gladstone and received the best service from everyone. As my CX-9 was getting an oil change, Kat got me excited to I have bought two cars at Mazda of Gladstone and received the best service from everyone. As my CX-9 was getting an oil change, Kat got me excited to test drive the new Miata. She is knowledgeable and enthusiastic. I had always wanted a Miata and fell in love with it instantly! The team worked with my family to ensure the purchase went smoothly. I recommend Mazda of Gladstone. More

Patience Personified Gratitude is what I have for Lynn Sanchez and the sales staff at Mazda of Gladstone. Their enthusiasm never wavered throughout the evolution of my car Gratitude is what I have for Lynn Sanchez and the sales staff at Mazda of Gladstone. Their enthusiasm never wavered throughout the evolution of my car purchase. Lynn was most helpful through model changes, timing changes and eventually finding the vehicle I wanted. The introduction to the service seemed as promising as the sales staff. Feeling good about my new vehicle and the start of the relationship with this Dealership. If you want a Mazda and live in PDX drive or connect with Mazda of Gladstone. More

Didn't waste my time! I did price compare online and these guys were 9ome of the best and matched the best price. Manny, charity and everyone there was very helpful and Jen I did price compare online and these guys were 9ome of the best and matched the best price. Manny, charity and everyone there was very helpful and Jenny in service did a great job getting the car ready for me even on Christmas Eve! Great team there! More

A Good Experience Having bought about eight (mostly new) cars from dealerships over the years, I dread having to buy a new car. I've spent hours arguing with salespeopl Having bought about eight (mostly new) cars from dealerships over the years, I dread having to buy a new car. I've spent hours arguing with salespeople, been offended by some of the ridiculous deals they offered, gotten up and walked out of a few dealerships, among other frustrations. I had no such experiences with Lynn. She was pleasant and seemed to genuinely care about getting me the car I wanted. For example, she spent more time than any other dealer showing me the features of the car, she helped pair my phone to it, and she followed up after the purchase (several times, actually) to see how I was getting along with the car, including how good of mpg I was getting - one of my primary reasons for choosing a Mazda. This was clearly not a "just make a sale" deal for her. I would, and am actually planning to, return to this dealership for my next car, especially if Lynn is still there. It was great to have a pleasant buying experience for a change, instead of the dreadful one that seems to be the industry standard. More

Helped more than expected I went through a lot of drama with my new car loan. I was worried that no one was going to be able to fix my situation. When I went into the dealershi I went through a lot of drama with my new car loan. I was worried that no one was going to be able to fix my situation. When I went into the dealership, within the first few moments of speaking with Carmen, I knew that I would be taken care of. I highly recommend anyone in the market for a car, or anyone that needs any help related to loan, seek Carmen out. Thank you very much for making my situation stress free. More