Mazda of Gladstone

Love Lynn, Bob and everyone including finance! I was looking for a new Mazda CX-5 and I contacted Lynn from a previous Mazda my mom had bought. Lynn took care of us, got us a great deal, beautiful I was looking for a new Mazda CX-5 and I contacted Lynn from a previous Mazda my mom had bought. Lynn took care of us, got us a great deal, beautiful new car and was always available to help when needed. Finance was great as well, we were Costco members and they have a program there that lowers your interest by 1% They also are not pushy at all and review many options to choose from when financing. We knew a monthly price we could afford and they made it happen! Thank you all for your help, we love our new car and appreciate everything you all did! More

Kat's Meow! Kat Klages did a great job both online giving me the "bottom" line pricing and finance options as well as at the dealership. Not only did she do a cou Kat Klages did a great job both online giving me the "bottom" line pricing and finance options as well as at the dealership. Not only did she do a couple of test drives and locate the Mazda 3 iTouring 5door with the color and equipment I wanted, she had it there the same day, and I even saw her from afar, unbeknownst to her, helping clean the car before I drove it. She took extra time explaining things to my wife and I. I really appreciated dealing only with Kat for the transaction, as she was knowledgeable, professional, personable, and courteous. I would highly recommend Kat to anyone looking for a new Mazda. Thanks Again Kat! MC More

Saleswoman Kat Klages knew exactly how to keep us informed a When I first heard about Kat my husband said he found her on the Internet and spoke to her on the phone. He was impressed with her knowledge and enthu When I first heard about Kat my husband said he found her on the Internet and spoke to her on the phone. He was impressed with her knowledge and enthusiasm. That doesn't happen often with Joe and car dealers. He was right. She presented every scenario to compare cars that was possible. This inclues price, amenities etc. I purchased a Mazda CX 5 (Grand Touring) after one visit. Kat was incredible! Sale was complete and she spent 2 hours explaining the inside tools and activated navigation favorites,phone and Bluetooth.......everything!!! !!!!!!!! She deserves accolades for her sales More

Long overdue I finally traded in my 12 year old car for a used Mazda CX-5, and had a wonderful experience. I dreaded going to a dealer, but Lynn was so responsive I finally traded in my 12 year old car for a used Mazda CX-5, and had a wonderful experience. I dreaded going to a dealer, but Lynn was so responsive and friendly that it made it easy. :) More

Excellent customer service! I had a great experience with this dealership, they were honest, patient, and kindly answered my 100 questions :). They also made sure I knew everythi I had a great experience with this dealership, they were honest, patient, and kindly answered my 100 questions :). They also made sure I knew everything about my car before driving it off the lot and most importantly, they were open for negotiating prices with me (major plus). All around everyone was helpful and they even provided me with their contact information in case I have any questions about the car or how to use electronic system (I did text/call them and they were friendly and helpful). More

Glad I drove all the way to Gladstone Mazda! I was in the market for a sports car for a few months. After checking out several options, I decided to get 2016 Mazda Miata ND. Given my location, I I was in the market for a sports car for a few months. After checking out several options, I decided to get 2016 Mazda Miata ND. Given my location, I went to other Mazda dealers first (3 dealers) in Portland vicinity; interestingly, these dealers tried to sell the Miata above its market value. So this is when I decided to extend my search radius, and I saw positive reviews for Lynn. I simply use the link on Gladstone website to contact Lynn. In less than a day, I got a response confirming the car's availability. Lynn went above and beyond in answering my questions, she even sent me a video of the car's interior when I asked about the mileage on the car. Yes, I'm a picky customer (and have done extensive research on my end, so you should too before buying your new car). After one of the managers (David, straightforward deal which I like) agreed to meet my offer in the middle, I drove to Gladstone to test drive the car. Throughout the evening, Lynn was patient and cordial; very easy to work with. She gave me the space I need to really feel the car before making final decision. Ultimately, I drove home a Miata from Gladstone that same night. Overall, whether you are planning to test drive or purchase a car, I would recommend going with Lynn. Even after I signed and took home the car, she responded quickly to my inquiries and followed appropriately. Great experience, thanks to Lynn. More

Professional, low-pressure experience Kat’s professional, friendly and no-pressure style made the purchase of our new CX-3 an unexpected pleasure. We’d definitely recommend calling her if Kat’s professional, friendly and no-pressure style made the purchase of our new CX-3 an unexpected pleasure. We’d definitely recommend calling her if you’re in the market for a Mazda. More

Kat is TOPS !! Kat called me on a CX5 I had inquired, I had taken a test ride with her a couple years ago. She is smart, knows her product, and is fun. I had very sp Kat called me on a CX5 I had inquired, I had taken a test ride with her a couple years ago. She is smart, knows her product, and is fun. I had very specific requirements for a new car, she two that could work. I drove the car I eventually bought and she advised me the vehicle was "hot" and wouldn't probably last the day. I saw a text she received from another buyer after I made an offer. Kat suggested the offer was solid but most likely was not quite enough, Kat was correct and I made my "final" offer, SUCCESS !! Kat was engaging and asked about me and what made me tick, she cared about selling me but was more interested in my satisfaction. I had not bought a car in the last 10 years and felt I could be "taken", but Kat had the information I needed to feel confident in my decision. I liked her at once and knew she had my satisfaction in mind, she also knew she the car for me( very specific specs) so I didn't pay sticker and felt good about my decision. Kat and I are similar as we both sell for a living, I will have lunch with her as she has become a friend. By the way, I bought a 2 year old car with my demanding specs and saved $8000-$9000 ove a new vehicle, eve my wife thinks I did well. KAT was and is great !! Rick B More

Outstanding service from Mexico to Oregon Never once did the ball get dropped, from when we first contacted Gladstone via their online website, to the phone calls, to the pick-up at the airpor Never once did the ball get dropped, from when we first contacted Gladstone via their online website, to the phone calls, to the pick-up at the airport, to the "how this car works", to the signing of the documents and to driving out the door. Everything was handled professionally and expertly! I would work with Kat any day - she was the BEST car salesperson I have ever had the pleasure of doing business with. I'm so glad she's there because I'll buy my next car from her and my next one. More

Satisfied Customer Manny was very knowledgeable, genuine and personable. He wasn't pushy and wanted to make sure I was well informed and helped me think through the righ Manny was very knowledgeable, genuine and personable. He wasn't pushy and wanted to make sure I was well informed and helped me think through the right options. Charity worked *fast* to secure the car I wanted from another state and then matched the best price I found. I traveled some distance to make the deal, and I was glad I did. More