Mazda of Gladstone

No games I have bought a lot of cars and it amazes me how many dealerships play games with you tell them exactly what you want. Kat and I did everything by ema I have bought a lot of cars and it amazes me how many dealerships play games with you tell them exactly what you want. Kat and I did everything by email and was in and out of the dealership the day we picked it up in just over a hour and it was exactly was we discussed. We will come back. More

They understand customer service After contacting several dealers for my new Miata and being told none are available and can't be ordered the Gladstone salesperson said no problem, I' After contacting several dealers for my new Miata and being told none are available and can't be ordered the Gladstone salesperson said no problem, I'll get one for you and she did. More

Rather enjoyable experience Specifically, Lynn Sanchez was super helpful. She was really flexible, kind to my dog that is always with me, and went above and beyond to make sure I Specifically, Lynn Sanchez was super helpful. She was really flexible, kind to my dog that is always with me, and went above and beyond to make sure I got the right car and deal. I would definitely work with her and Mazda of Gladstone again. More

Fantastic Customer Service I was assisted by Manny and Charity who helped me get the best price for the Mazda 3 Sports (Premium Package). They worked with me to beat other deale I was assisted by Manny and Charity who helped me get the best price for the Mazda 3 Sports (Premium Package). They worked with me to beat other dealership quotes like Herzog Meier and Royal Moore. I live in Beaverton and didn't want to drive all the way to Clackamas. Manny offered to do the whole purchase remotely via text, emails and phone calls in order to compete for my business. They even waived the delivery fee and drove the car directly to me, and did all the contract signing at my house. I am very pleased with my experience and would highly recommend Gladstone, being they are a dealership that focuses on strong customer service. More

Love Lynn, Bob and everyone including finance! I was looking for a new Mazda CX-5 and I contacted Lynn from a previous Mazda my mom had bought. Lynn took care of us, got us a great deal, beautiful I was looking for a new Mazda CX-5 and I contacted Lynn from a previous Mazda my mom had bought. Lynn took care of us, got us a great deal, beautiful new car and was always available to help when needed. Finance was great as well, we were Costco members and they have a program there that lowers your interest by 1% They also are not pushy at all and review many options to choose from when financing. We knew a monthly price we could afford and they made it happen! Thank you all for your help, we love our new car and appreciate everything you all did! More

Kat's Meow! Kat Klages did a great job both online giving me the "bottom" line pricing and finance options as well as at the dealership. Not only did she do a cou Kat Klages did a great job both online giving me the "bottom" line pricing and finance options as well as at the dealership. Not only did she do a couple of test drives and locate the Mazda 3 iTouring 5door with the color and equipment I wanted, she had it there the same day, and I even saw her from afar, unbeknownst to her, helping clean the car before I drove it. She took extra time explaining things to my wife and I. I really appreciated dealing only with Kat for the transaction, as she was knowledgeable, professional, personable, and courteous. I would highly recommend Kat to anyone looking for a new Mazda. Thanks Again Kat! MC More

Saleswoman Kat Klages knew exactly how to keep us informed a When I first heard about Kat my husband said he found her on the Internet and spoke to her on the phone. He was impressed with her knowledge and enthu When I first heard about Kat my husband said he found her on the Internet and spoke to her on the phone. He was impressed with her knowledge and enthusiasm. That doesn't happen often with Joe and car dealers. He was right. She presented every scenario to compare cars that was possible. This inclues price, amenities etc. I purchased a Mazda CX 5 (Grand Touring) after one visit. Kat was incredible! Sale was complete and she spent 2 hours explaining the inside tools and activated navigation favorites,phone and Bluetooth.......everything!!! !!!!!!!! She deserves accolades for her sales More

Long overdue I finally traded in my 12 year old car for a used Mazda CX-5, and had a wonderful experience. I dreaded going to a dealer, but Lynn was so responsive I finally traded in my 12 year old car for a used Mazda CX-5, and had a wonderful experience. I dreaded going to a dealer, but Lynn was so responsive and friendly that it made it easy. :) More

Excellent customer service! I had a great experience with this dealership, they were honest, patient, and kindly answered my 100 questions :). They also made sure I knew everythi I had a great experience with this dealership, they were honest, patient, and kindly answered my 100 questions :). They also made sure I knew everything about my car before driving it off the lot and most importantly, they were open for negotiating prices with me (major plus). All around everyone was helpful and they even provided me with their contact information in case I have any questions about the car or how to use electronic system (I did text/call them and they were friendly and helpful). More

Glad I drove all the way to Gladstone Mazda! I was in the market for a sports car for a few months. After checking out several options, I decided to get 2016 Mazda Miata ND. Given my location, I I was in the market for a sports car for a few months. After checking out several options, I decided to get 2016 Mazda Miata ND. Given my location, I went to other Mazda dealers first (3 dealers) in Portland vicinity; interestingly, these dealers tried to sell the Miata above its market value. So this is when I decided to extend my search radius, and I saw positive reviews for Lynn. I simply use the link on Gladstone website to contact Lynn. In less than a day, I got a response confirming the car's availability. Lynn went above and beyond in answering my questions, she even sent me a video of the car's interior when I asked about the mileage on the car. Yes, I'm a picky customer (and have done extensive research on my end, so you should too before buying your new car). After one of the managers (David, straightforward deal which I like) agreed to meet my offer in the middle, I drove to Gladstone to test drive the car. Throughout the evening, Lynn was patient and cordial; very easy to work with. She gave me the space I need to really feel the car before making final decision. Ultimately, I drove home a Miata from Gladstone that same night. Overall, whether you are planning to test drive or purchase a car, I would recommend going with Lynn. Even after I signed and took home the car, she responded quickly to my inquiries and followed appropriately. Great experience, thanks to Lynn. More