Mazda of Gladstone

An excellent auto purchasing experience Decided to travel 200 miles to pick up the exact color, and optioned Mazda that we wanted from Gladstone Mazda. Worked with Kat who understood we were Decided to travel 200 miles to pick up the exact color, and optioned Mazda that we wanted from Gladstone Mazda. Worked with Kat who understood we were coming a very long ways and, I think, did everything in her power to make the purchase go smoothly. We are and were pleasantly surprised that it ACTUALLY did go as smoothly as she said it would. We couldn't be happier. More

Excellent Sale at Mazda Gladstone I am someone who does not like the 'hard sell' many dealerships use. They want a sale right now or they ignore you. My experience with Mazda Gladsto I am someone who does not like the 'hard sell' many dealerships use. They want a sale right now or they ignore you. My experience with Mazda Gladstone was great. I worked through the internet team there Manny Vargas and Lynn Sanchez. They were friendly, not pushy, informative and gave me lots of time to drive the vehicle and discuss options. I ended up purchasing the car that day and absolutely love it. This is a 2016 Mazda MX-5 Grand Touring fyi. More

2 thumbs up! Buying a new vehicle can be a little nerve racking especially when you have a budget and a specific vehicle in your mind. Alex put me at ease from the Buying a new vehicle can be a little nerve racking especially when you have a budget and a specific vehicle in your mind. Alex put me at ease from the very start, listened to what I was interested in and went about finding the car of my choice. Alex went out of his way to bring a vehicle to my work that I was interested in so that I could do a test drive. But more importantly was his patience. From Alex to the rest of the people at Mazda Gladstone, I thank you for the amazing service. I’m very satisfied with my buying experience at Mazda Gladstone and I highly recommend this dealership! PS. Alex even called to wish me Happy Birthday! Now, what dealership does that? More

Great deal and great service I had already test driven a few competitors for the Mazda CX-5 at other dealerships and was 100% sure of my choice with the CX-5. Next was finding the I had already test driven a few competitors for the Mazda CX-5 at other dealerships and was 100% sure of my choice with the CX-5. Next was finding the right price which led me to Gladstone of Mazda. Of the 3 dealerships, I experienced little to no pressure at Gladstone, and found them to be the most straight forward when it came to sales. It didn't take long for us to reach an agreement, which I really appreciated. My husband and I worked with Alex Parra and we highly recommend him. We felt like he was honest, easy to talk to, and genuinely cared about our satisfaction in this process. He has always been available even after our purchase when we have had questions and continues to be supportive by reaching out without being too overbearing. We also had to bring the car in for a quick fix shortly after purchase and the employees in Service were very helpful in answering any questions I had as well as getting the job done quickly. More

Alex and Kat were so helpful and easy to work with! My boyfriend and I are first time buyers, so honestly we didn't really know what to expect when car shopping. We did a lot of research before and knew My boyfriend and I are first time buyers, so honestly we didn't really know what to expect when car shopping. We did a lot of research before and knew pretty much exactly what we wanted. I emailed a couple different dealerships to get quotes and Kat got right back to me and quoted us with a great deal. When we got to the dealership, we were immediately helped by Alex and could not be happier! He showed us the difference of the three different Mazda CX-5 models and took us on a test drive and we were sold. Everyone was so helpful and were able to get a deal that we could afford being first time buyers. We would definitely recommend Mazda of Gladstone More

No games I have bought a lot of cars and it amazes me how many dealerships play games with you tell them exactly what you want. Kat and I did everything by ema I have bought a lot of cars and it amazes me how many dealerships play games with you tell them exactly what you want. Kat and I did everything by email and was in and out of the dealership the day we picked it up in just over a hour and it was exactly was we discussed. We will come back. More

They understand customer service After contacting several dealers for my new Miata and being told none are available and can't be ordered the Gladstone salesperson said no problem, I' After contacting several dealers for my new Miata and being told none are available and can't be ordered the Gladstone salesperson said no problem, I'll get one for you and she did. More

Rather enjoyable experience Specifically, Lynn Sanchez was super helpful. She was really flexible, kind to my dog that is always with me, and went above and beyond to make sure I Specifically, Lynn Sanchez was super helpful. She was really flexible, kind to my dog that is always with me, and went above and beyond to make sure I got the right car and deal. I would definitely work with her and Mazda of Gladstone again. More

Fantastic Customer Service I was assisted by Manny and Charity who helped me get the best price for the Mazda 3 Sports (Premium Package). They worked with me to beat other deale I was assisted by Manny and Charity who helped me get the best price for the Mazda 3 Sports (Premium Package). They worked with me to beat other dealership quotes like Herzog Meier and Royal Moore. I live in Beaverton and didn't want to drive all the way to Clackamas. Manny offered to do the whole purchase remotely via text, emails and phone calls in order to compete for my business. They even waived the delivery fee and drove the car directly to me, and did all the contract signing at my house. I am very pleased with my experience and would highly recommend Gladstone, being they are a dealership that focuses on strong customer service. More