Mazda of Gladstone

Pain-free car buying! We put off car shopping for a long time because we thought it would be such a hassle. Manny was easy to work with and very patient. He took the time t We put off car shopping for a long time because we thought it would be such a hassle. Manny was easy to work with and very patient. He took the time to explain the features and benefits of the different models we were considering without overwhelming us with information. It truly felt like his goal was getting us in the right car and creating happy customers! More

Great Experience! Will change your opinion of car salesmen!! I was dreading looking for a new car and dealing with car sales people and dealerships and had put it off long enough. Mazda of Gladstone, and in I was dreading looking for a new car and dealing with car sales people and dealerships and had put it off long enough. Mazda of Gladstone, and in particular Alex Parra, changed my opinion completely! Alex showed me the three cars i was interested in side by side and explained all the features and differences. He was extremely knowledgeable and didn't try to talk me into one or the other. He truly wanted to know what I wanted and found that for me! No sales pitch! No talking me up! Just straight facts and information with a serious desire to help me get what I wanted! Clear through the purchasing process, he was straight forward and honest! We did look at other dealerships and they still haven't got the message as to what makes a happy customer! Frustrating and maddening to say the least! Mazda of Gladstone had the car I wanted, at the lowest price, and with outstanding helpful people! Service plus!!! I never thought I would ever say my car buying experience was great but It was! I highly recommend Alex Parra and Mazda of Gladstone to anyone looking for a new car! Car and Driver ranks the CX5 number one......and the Mazda of Gladstone dealership is the number one place to buy one! More

Great car buying experience --they go the extra mile After deciding on the car I wanted (Mazda 3 SGT), the dealers closest to my home couldn't deliver the car I wanted at the price I wanted. But Gladsto After deciding on the car I wanted (Mazda 3 SGT), the dealers closest to my home couldn't deliver the car I wanted at the price I wanted. But Gladstone Mazda not only had the right car at the right price, they delivered it to my house 100 miles away! Same day service. Alex was very professional and knowledgeable. Chad gave me straight information. They are a member of the TrueCar buying program which I contacted through Consumer Reports. So I felt confident I got a fair price. More

First time buyer Lyn Sanchez was helpful in every way and an excellent communicator. As a first time new car buyer the tech aspects can be confusing. Lyn cuts through Lyn Sanchez was helpful in every way and an excellent communicator. As a first time new car buyer the tech aspects can be confusing. Lyn cuts through the fog bringing clarity and understanding. Her demeanor is warm and caring and I could tell she wanted me to be pleased with my purchase. I am. Rob Roy More

excellent customer service After visiting numerous dealerships in the greater Portland/vancoucer vicinity I would say the customer service here far exceeds any other one. They a After visiting numerous dealerships in the greater Portland/vancoucer vicinity I would say the customer service here far exceeds any other one. They are very professional & treat you with respect. Always right there to great you the moment you step out of your car. Savannah & Bob were a pleasure to work with. Very knowledgable of their product & their inventory. I would definitely recommend them! More

Excellent Experience From the moment we stepped off of the bus and into the showroom, the staff at Mazda of Gladstone showed a genuine concern for us. Our test drive was f From the moment we stepped off of the bus and into the showroom, the staff at Mazda of Gladstone showed a genuine concern for us. Our test drive was filled with useful information and free of any pressure. They dealer even offered to test drive model cars for pleasure. When we asked about options they researched every possibility including orders at custom shops. Negotiating was effortless after the dealership disclosed even their own costs. Financing was always in our favor. We left with a new car and no worries. More

Comforting experience Had a fun time getting my vehicle. Lynn was very easy to talk to and down to earth. This Mazda dealership is a lot more honest than Ron Tonkin. I love Had a fun time getting my vehicle. Lynn was very easy to talk to and down to earth. This Mazda dealership is a lot more honest than Ron Tonkin. I love my new cx-5!!! More

Tried Multiple Dealers I wanted to go to the closest Mazda dealership (which was not Gladstone) I walked in and asked them if they still use the Costco auto program, whic I wanted to go to the closest Mazda dealership (which was not Gladstone) I walked in and asked them if they still use the Costco auto program, which they replied no, but they said I should be able to get a comparable deal through internet sales department. I was in research mode so I decided to try. I almost went forward with the purchase of a Mazda 3 but decided to hold back since I really wanted a Mazda 6. A couple of week later I was still doing research and decided to try the Costco Auto program, I entered my information and Manny called within 2 minutes. He was pleasant, knowledgeable and professional and took the time to go through the available options in a very relaxed manner. I scheduled a test drive later that evening and bought the car a couple of days later. Manny understands and is very mindful what it takes to get a customer into the dealership, he was thoroughly professional and went out of his way to confirm the transaction all the way through. You can tell he really enjoys his job. Customer service is paramount with this dealership, that coupled with the a great selection of cars and the Costco auto connection makes a great combination. By the way I am still waiting for the other local dealer who is using the Costco connection to call/email me and the first dealership I visited still calls me to see if I am interested to pursuing my sale even though I told them a week before via email that I had purchased a car already. Rob More

Very enjoyable transaction I went in knowing what I wanted but still had plenty of questions. Emileigh knew all the answers and was a pleasure to work with. People do business I went in knowing what I wanted but still had plenty of questions. Emileigh knew all the answers and was a pleasure to work with. People do business with people, you know. Anyone shopping Mazda would do well to make her acquaintance. More

Buying or leasing a new Mazda Mazda of Gladstone has always been a great dealership to work with. I have leased two different cars from them and have been very happy with the exper Mazda of Gladstone has always been a great dealership to work with. I have leased two different cars from them and have been very happy with the experience. More