Mazda of Gladstone

Professional and courteous The people at Gladstone Mazda treated us well and answered all our questions. We took a few weeks to decide and we where not hounded by phone calls. The people at Gladstone Mazda treated us well and answered all our questions. We took a few weeks to decide and we where not hounded by phone calls. They sent a few emails and asked us if they could help with questions. We have a lot of dealers in our area and Gladstone treated us the best. More

Nice, Knowledgeable, Fast & Effiecient Ted and Alex went to bat for us after a simple phone conversation. They hit our targets in supplying the car and lease, all while doing it in one day Ted and Alex went to bat for us after a simple phone conversation. They hit our targets in supplying the car and lease, all while doing it in one day's time. Excellent job! More

Savannah Got Me the Car of my Dreams Savannah was kind and courteous. She found the truck of my dreams in minutes and fought to get me the best deal possible. She was with me every step o Savannah was kind and courteous. She found the truck of my dreams in minutes and fought to get me the best deal possible. She was with me every step of the way; from the financing process (generally the most stressful part) to personally handing me the keys to my new truck. More

Savannah Thomason Outstanding Salesperson I just bought a car today and the experience was outstanding. I have not had to buy a car in over 12 years and was honestly expecting pressure and st I just bought a car today and the experience was outstanding. I have not had to buy a car in over 12 years and was honestly expecting pressure and stress. I was considering the Honda Civic, Mazda 3 or Subaru Legacy. Instead I was greeted by a friendly and very helpful saleswoman-Savannah Thomason. She is a relatively new hire but I was instantly impressed. She was knowledgeable, low key, highly professional and did not push. Making a decision to buy this car took some time and she clearly remained not only patient but engaged. I also was impressed with her honesty and her friendly demeanor appeared genuine. I liked the car and the negotiating process also was surprisingly smooth and easy. There was not a lot of haggling that I remembered from years ago. I am very happy with the deal and how I was treated not only by Savanah but the entire staff. I highly recommend this salesperson and dealership to anyone interested in purchasing a Mazda car. More

Came in looking, Drove out Happy I contacted Manny Vatgas via email and asked a few questions about the 2016.5 Mazda CX 5 Grand Touring. After a few emails I scheduled a test drive wi I contacted Manny Vatgas via email and asked a few questions about the 2016.5 Mazda CX 5 Grand Touring. After a few emails I scheduled a test drive with Manny for a2016.5 Mazda CX 5 for a quiet Sunday morning. We wanted to be able to see, test drive, and ask question without a lot of distraction. When we arrived we met Manny and unfortunately he was ill that day but handed us off to an incredibly patient young man "Arturo Venegas" (whom later, I found out from a co worker when he saw the photo of our new car graduated high school with Arturo..) So back to Sunday... I explained to Arturo that we had several questions and wanted a solid test drive & we were not purchasing today. Arturo was a wealth of information and let us look all over the CX 5 and never once did he make us feel rushed or was he irritated by all our questions. After the drive, he of course wanted to talk numbers. Again we had no plan to purchase that day but after talking and seeing what they were willing to do to make the deal plus we did some back and fourth, until both parties were happy saving money and making money.. ( It's a give and take on both sides to make a good deal people..) So we shook on it... We did the paper work and then it was funny when it came time to white a check we had to laugh due to the fact we "Did not come to class prepared.." Remember we just wanted to drive one. So we had to return the next day on Arturo's day off to finish the paperwork and write a check. Guess who came in on his day off; Arturo, and he sat in the CX 5 and again went over all the infotainment information helped us set up some features to our liking and made sure the car was spotless, he even buffed a smudge off to paint he found. Now all this would not have been possible if it were not ALSO for the two other men whom worked with us as well, Chad & Jeff More

Pleasant Experience We met with Alex Parra. He is very knowledgeable. I was impressed that he knew so much about the Mazda we were interested in. As things progressed & We met with Alex Parra. He is very knowledgeable. I was impressed that he knew so much about the Mazda we were interested in. As things progressed & we did a lot of waiting for other sales people, we found some common ground with Alex & talked about Mexico & Travelling. All in all it was a good experience, although it took way to long to make a deal. I would recommend that people ask for Alex Parra & or make an appointment with him. Thank you Alex. More

A verry pleasant experience I signed up on an internet site several months ago. Manny Vargas contacted me. I was just sort of feeling my way around on Mazda.I was trying to int I signed up on an internet site several months ago. Manny Vargas contacted me. I was just sort of feeling my way around on Mazda.I was trying to interest my wife about a new car to replace our old (14 yrs) Nissan Altima. She wanted to wait until the new year. The Altima gave up. I had several nice conversations with Manny during this time before we dealt with him at Gladstone Mazda. For the first time in my considerable years, I have to say it was the most pleasant experience and purchase of a car I have ever had..Manny was well versed on the car we wanted and very helpful in the process. I felt he was very knowledgeable on all its features of the Mazda CX-5. I was delighted to see my wife's reactions to the deal. I am pleased as she has a safe car to drive with all the accessories she wanted. I worked teams in Law enforcement for many years. The other persons that assisted in the sale was admirable. We were treated with consideration during our time there. More

Outstanding Service The staff at Mazda of Gladstone were fantastic. They were very upfront about all costs and added items. Very friendly and great after service as well. The staff at Mazda of Gladstone were fantastic. They were very upfront about all costs and added items. Very friendly and great after service as well. Always concerned about their customers experiences. More

The very best! I was completely dreading the experience of dealing with car sales people and the entire financing process. I am so grateful to have found the amazing I was completely dreading the experience of dealing with car sales people and the entire financing process. I am so grateful to have found the amazing people at Mazda of Gladstone because they made this process so comfortable and even enjoyable. I knew from the get-go we were on the same team and they weren't trying to dupe me. I look forward to continuing to work with them in the future. More

Good experience with the Sales Group Ryan met us on the lot and showed us a couple of vehicles before we decided on one in particular. He was able to answer our questions and to show us Ryan met us on the lot and showed us a couple of vehicles before we decided on one in particular. He was able to answer our questions and to show us the many features of the various models we looked at. He helped us all the way through selection and understanding the many features of our particular model, being sure we understood the features and how to use them. Good salesman. More