Mazda of Gastonia

Unskilled Mechanics. Not Customer Oriented. I have a older 99' model Mazda, and I brought it to the "Mazda" dealership in good faith that my issue would be corrected. All I've experienced is pur I have a older 99' model Mazda, and I brought it to the "Mazda" dealership in good faith that my issue would be corrected. All I've experienced is purchasing numerous parts that have not corrected the issue. And a General Manager " Christopher Kosa" who seemed not to care very much about my concerns or business. I am very dissatisfied with the service here. The dealership has had my vehicle for over a week, I've replaced 4-5 parts and still the same issue. Mr.Kosa even suggested that I take my business elsewhere which as a salesman you should never turn away customers, atleast I would think. I've requested a courtesy vehicle for almost a week and then only reply I get is that we don't have one available. I spoke with the parts manager (Jeremy) and all he advised was that he was not paying for a vehicle over the weekend. Meanwhile I'm a full-time graduate student, and I work a full-time job. Sincerely a very concerned and dissatisfied customer More

Oil change + Tire Rotation Service was great, friendly and quick. No issues. Break room has WiFi so i can get emails done for work too. Total service time was less that 50 min Service was great, friendly and quick. No issues. Break room has WiFi so i can get emails done for work too. Total service time was less that 50 minutes. Also the price for the oil change is very reasonable. More

Oil and air filter change Always so helpful and friendly. They do awesome work and great customer service. Always willing to help work me in or make it convient for me. Always so helpful and friendly. They do awesome work and great customer service. Always willing to help work me in or make it convient for me. More

Service and problem check The service was performed at the scheduled time and finished on time with no issues. The check for a problem was taken care of with a good explainati The service was performed at the scheduled time and finished on time with no issues. The check for a problem was taken care of with a good explaination, and I was in and out in a very good time. More

Service Fast, polite and job was done correctly. Dealership was spotless including the ladies room. All employees that past by me stopped to see if I needed Fast, polite and job was done correctly. Dealership was spotless including the ladies room. All employees that past by me stopped to see if I needed anything while I waited for my service to be completed. More

1st Visit Leased a Mazada3 for my daughter from here on Memorial Day. This was my first visit to the service department since the deal. Had to purchase new ti Leased a Mazada3 for my daughter from here on Memorial Day. This was my first visit to the service department since the deal. Had to purchase new tire because of a blow-out. Jeremy set the appointment and Will assisted me. Both were VERY professional and accommodating. Will went out of his way to get me a rental vehicle while I waited for the tire to arrived. Called me when finished and updated me on my next visit. Great Job! More

Great service I had a recall on my Tribute that was purchased used from an individual I went by and was scheduled for an inspection. The service manager Will was ve I had a recall on my Tribute that was purchased used from an individual I went by and was scheduled for an inspection. The service manager Will was very nice, professional and was able to give me a lot of information on the reason for the recall...all together a pleasant experience. More

Safety inspection. I did not have an appointment, but my service was completed in less than an hour I needed a part for the rear door, but the part is discontinued; how I did not have an appointment, but my service was completed in less than an hour I needed a part for the rear door, but the part is discontinued; however the technician took the time to research my problem and was able to tell me where I could purchase the part. . More

Hassle free Gets it done not pushy does what's best for the customer not just trying to make a sell also yal have some good deals Gets it done not pushy does what's best for the customer not just trying to make a sell also yal have some good deals More

7500 Mile Checkup My appointment was at 8:30 and was very prompt and on time and explained everything when finished and was very polite and kind and was only there ab My appointment was at 8:30 and was very prompt and on time and explained everything when finished and was very polite and kind and was only there about 45 min. More