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Mazda of Gainesville
Gainesville, FL
1,535 Reviews
The team at Mazda of Gainesville would like to welcome you to our dealership in Gainesville, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,535 reviews
July 05, 2013
Kim is the best Service Associate I have come in contact with. I truly appreciate her knowledge and the way she treats me as a customer. She is the reason I drive 10 miles for service. She is a huge asse with. I truly appreciate her knowledge and the way she treats me as a customer. She is the reason I drive 10 miles for service. She is a huge asset to the Gainesville GMC team! More
by timw3342
Employees Worked With
Kim Murscoe
September 17, 2012
Sales team was wonderful- body shop good as well! However, management and service department couldn't be worse! Did NOT honor the agreements made during sale. Returned Terrian twice when it still was However, management and service department couldn't be worse! Did NOT honor the agreements made during sale. Returned Terrian twice when it still wasn't fixed. Had me wait for three hours before saying we need days to fix truck. Changed onstar phone number during repair and didn't tell me. Couldnt get calls for 3 months. I had my parents buy a new Terrain also. Had it in for service on a Tues. morning on Thurs. afternoon transmittion broke completely. Service department should have found this instead of leaving my elderly parents out of town broken down at night! Service department cant be trusted and GM did nothing to repair this situation. I went to GM serveral times, he said they were restaffing to correct problems and he would stay on top of issues. He failed to do so. Service manager is unable to effectively run his department,make timly reapirs, honor agreements, or identify service problems. I would never recommend anyone buy from this dealership. As four people bought from them on my recommendation (which dealership knew) I would expect better service and honesty. If they would treat a valued client this way- how do you expect to be treated when you visit? I am now going to take my Terrain to the Chevy dealership for all repairs. Can't say enough how bad these experiences with Wade Raulerson have been. If you expect good service find a different dealership! More
by travistumblers
Employees Worked With
RJ Collins- sales Mike- body shop
July 16, 2011
My experience with this dealership was very satisfying and pleasant. Even though I found exactly what I was looking for on the lot, they did not in any way pressure me to purchase this vehicle. The peopl and pleasant. Even though I found exactly what I was looking for on the lot, they did not in any way pressure me to purchase this vehicle. The people I worked with, R.J., Andrew and Brian could not have been nicer or extended more courtesy than they did. It was as though they wanted me to be absolutely comfortable with my choice and did everything possible to answer my questions. I would definitely recommend others to purchase a vehicle from these people. More
by wolfspirit113
Employees Worked With
R. J. Collins, Andrew Vislosky & Brian ??, Brian Rundle
July 08, 2011
I recently bought a 2010 Mitsubishi Lancer Sportback from Wade Raulerson. This is our 4th or 5th car bought at this dealership. My wife and I have always been impressed with the quality of customer service Wade Raulerson. This is our 4th or 5th car bought at this dealership. My wife and I have always been impressed with the quality of customer service provided. The sales people are very professional and knowledgable. Their service department is excellent, too. They are an asset to the Gainesville community. Why go anywhere else when you can get great service, great cars and great prices right here?? Thanks for everything! More
by mikegator
Employees Worked With
RJ Collins
July 10, 2010
Great experience very friendly and worked quickly to get me a great deal, I had submitted an email quote and more than one member of their team was aware of my appointment. Would have liked to have seen mor me a great deal, I had submitted an email quote and more than one member of their team was aware of my appointment. Would have liked to have seen more inventory in the Terrain but they did offer to get the car of my choice. More
by vervehead1
Employees Worked With
Sam Griwold
