Mazda of Fort Walton Beach

Great Customer Service My car needed oil change plus tire rotation, and overall check up. I'm very happy with your customer service and friendly atmosphere. There may be oth My car needed oil change plus tire rotation, and overall check up. I'm very happy with your customer service and friendly atmosphere. There may be other places to go for such maintenance on my car, but I trust Quality Imports and will continue to be a customer of this business. More

mrs. womack Mr. PK was a great salesman. Very knowledgeable about the cars. The detail team maybe could have done a little better but overall a great buying exper Mr. PK was a great salesman. Very knowledgeable about the cars. The detail team maybe could have done a little better but overall a great buying experience. More

Your concerns are their concerns I am very pleased with the attention paid to me by Nathan. I brought my Mazda6 to have some creaking around the shifter taken care of. The creaking I am very pleased with the attention paid to me by Nathan. I brought my Mazda6 to have some creaking around the shifter taken care of. The creaking wasn't particularly loud or anything, but the vehicle had only 600 miles on and I expect it to be very quiet at least for a while. I was glad that Nathan didn't pretend to be deaf like most other technicians and claim to not hear the creaking. The problem was mostly mitigated by applying some felt around the trim near the radio and shifter and I am pleased with the results. The infotainment center still creaks once in a while, but only when driving over the worst of bumps and honestly you should try to avoid those anyway. More

Mazda 6 recall Fixed a programming issue due to a wet alternator belt. Mazda roadside assistance came and picked up the car and Quality Mazda had the service complet Fixed a programming issue due to a wet alternator belt. Mazda roadside assistance came and picked up the car and Quality Mazda had the service completed by the end of the day. More

Timely Repair Visit was for the installation of a special order part they ordered for my B3000. Appointment time was met and installation completed in one hour. Visit was for the installation of a special order part they ordered for my B3000. Appointment time was met and installation completed in one hour. More

Mazda recall/service Each employee was so nice and helpful. I will continue to have my vehicle serviced here, as the customer service was so great and I trusted their advi Each employee was so nice and helpful. I will continue to have my vehicle serviced here, as the customer service was so great and I trusted their advice. Thank you for a nice and painless experience! More

Pleasant experience We had a good experience. Nathan took good care of us even though we were out of town. I would bring my car to them in the future. We had a good experience. Nathan took good care of us even though we were out of town. I would bring my car to them in the future. More

Everything was terrific except price was unreasonably high and computer scheduling did not work. When I showed up for my scheduled computer (Internet) appointment, the shop did not know I was coming in. high and computer scheduling did not work. When I showed up for my scheduled computer (Internet) appointment, the shop did not know I was coming in. Had to get in line, very inconvenient. More

I was upset that I drove all the way out to Fort Walton Beach Florida for no reason. I was scheduled for a service to be done and I drove all the way from navarre Florida. I get to my "appointment" and 20 Beach Florida for no reason. I was scheduled for a service to be done and I drove all the way from navarre Florida. I get to my "appointment" and 20 minutes later I was told my part for my car wasn't in Stock! I actually came to my "appointment" a day early and found out I would have made a blank trip either way!!! No one tried to make the situation better Dave was just like sorry deal with it and nate didn't have enough sense to check and make sure what I needed was in Stock before he scheduled my appointment! I won't be back. More