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Mazda of Fort Walton Beach
Fort Walton Beach, FL
97 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 97 reviews
May 31, 2024
It was the worst experience I ever had buying a car. Deal took almost 2 months before dealership sent paperwork to the tag office. All calls were left unanswered. Never again Deal took almost 2 months before dealership sent paperwork to the tag office. All calls were left unanswered. Never again More
by sgt1402
Employees Worked With
Luke Webb
April 18, 2024
Best experience ever while purchasing a used Silverado 2500 diesel truck. Sam was an excellent sales person. He didn't pressure me and was very honest, transparent, professional, and great to work with. H 2500 diesel truck. Sam was an excellent sales person. He didn't pressure me and was very honest, transparent, professional, and great to work with. He immediately responded to all my questions over text messaging and sent me photos of the truck within minutes of me asking about it. The sales manager, Luke worked with his GM, Jason over the phone while Jason was out of town on a business trip. They gave me one heck of a deal. Nobody else in a 100 mile radius wanted to work on the price of similar vehicles like these guys did. It was quick, easy, and painless. Everybody was very pleasant and down to earth. They treated me like a friend. I wish my other many vehicle purchases over the many years was as pleasant as this was. Sam, Luke, and Jason, thank you for everything. You guys are spectacular! Best vehicle purchases I have ever made in over 20 years!!! More
by kirtsinger
Employees Worked With
Sales Dept. Sam
March 31, 2024
Let’s just say I’m glad I finally got my title from this place! I had to pay late fees in my home state because it took them from 1-31-24 til 3-30 to get the title to my state. I paid cash for the vehicle. place! I had to pay late fees in my home state because it took them from 1-31-24 til 3-30 to get the title to my state. I paid cash for the vehicle. Had to pay for a fl registration and it was going out of state which they knew. It was like a 3 ring circus. Love the vehicle. Disappointed in the car lot More
by Dltrmgr
Employees Worked With
Malachi
March 06, 2024
Kaleb and Sam ensured that I had a smooth process buying my CPO Mazda CX-5! It was exactly what I was looking for and made the 2+ hour drive from Alabama worth it. Kaleb responded immediately to my online r my CPO Mazda CX-5! It was exactly what I was looking for and made the 2+ hour drive from Alabama worth it. Kaleb responded immediately to my online request and we had the deal done in a few hours. More
by nolawf
Employees Worked With
Kaleb, Sam
February 17, 2024
Did a great job finding the vehicle I wanted. Arranged delivery from another dealership. Worked to make sure the special financing terms were available rather than waiting to see if the special p Arranged delivery from another dealership. Worked to make sure the special financing terms were available rather than waiting to see if the special promotion would be continued. Zero percent financing made the deal. Good experience all around. More
by jbsx
Employees Worked With
Carleigh, Keith
February 10, 2024
I recently bought my first car, and Kadeejah as well as the management made my first car buying experience amazing!! They were very professional but extremely fun to work with! Definitely recommend asking the management made my first car buying experience amazing!! They were very professional but extremely fun to work with! Definitely recommend asking for Kadeejah if you’re looking to buy! More
by Kailacorbridge
Employees Worked With
Kadeejah Jackson
January 11, 2024
My wife recently left Mazda of Fort Walton Beach after an oil change and noticed her car interior smelled like gas. When I arrived home after work, the entire garage reeked of gasoline, as did the inside of oil change and noticed her car interior smelled like gas. When I arrived home after work, the entire garage reeked of gasoline, as did the inside of her car. I opened the hood and discovered that the oil cap had not been replaced after the oil change. Oil and gas had spewed out of the crankcase and covered the engine room. This could have easily caused an engine fire, not to mention the internal damage that might have already occurred after losing that much oil. I am livid that my wife’s safety was risked because of this negligence. Figure it out, Mazda. You have lost our business. More
by DC
Employees Worked With
Service department
November 17, 2023
The sales staff was professional and not excessively pushy, as well as extremely helpful as they navigated me through their existing stock in a friendly manner. The vehicle I purchased fits my needs pe pushy, as well as extremely helpful as they navigated me through their existing stock in a friendly manner. The vehicle I purchased fits my needs perfectly. A few weeks after purchasing my CX-5, I ran over a nail on a city road. The service department squeezed me in the very next day and repaired the problem quickly and painlessly. Of course, this is the experience I've always gotten at Mazda of FWB's Service Department and is probably the number one reason I chose to purchase my vehicle there. More
by milan.williford
Employees Worked With
Lonnie Davis
October 10, 2023
Was having a rear brake problem. I went to the parts department and talked to Donnie. He immediately recognized my problem, sold me the correct part and a few hours later my car was I went to the parts department and talked to Donnie. He immediately recognized my problem, sold me the correct part and a few hours later my car was good as new I highly recommend mazda FWB. More
by DonR
Employees Worked With
Donnie - Parts
