Mazda of Elk Grove - Service Center

All the staff at the service dept, including Kyle ?and especially Lance in my most recent visit, are consumate professionals. Such a different experience from other car dealers in Sacramento!! especially Lance in my most recent visit, are consumate professionals. Such a different experience from other car dealers in Sacramento!! More

Friendly and very eager to fix the problem. Unfortunately, error from the original installation. Please don’t wash car if you can’t dry it all the way. Leaves water spots. Unfortunately, error from the original installation. Please don’t wash car if you can’t dry it all the way. Leaves water spots. More

I drive from San Francisco to Mazda of Elk Grove because the service is excellent. I'm greeted by name asked questions offered drinks snacks and if I would like my vehicle cleaned as well. I'm given video u the service is excellent. I'm greeted by name asked questions offered drinks snacks and if I would like my vehicle cleaned as well. I'm given video updates on the services provided which is awesome and the staff is GREAT! More

The staff is nice and they make the process quick and easy. We don’t feel pressured to agree to services. Lastly, we received a brief video of our service and inspection, which was very informative and h easy. We don’t feel pressured to agree to services. Lastly, we received a brief video of our service and inspection, which was very informative and helpful for our decision-making. More

I was overdue for even basic service on my 2015 Mazda, and was hearing a strange noise. The noise was diagnosed with me in the car and explained to me. I had a number of items that needed repair or replac and was hearing a strange noise. The noise was diagnosed with me in the car and explained to me. I had a number of items that needed repair or replace, which was shown to me via video. I didn’t have to just blindly trust! Bottom line is everyone I came into contact with was not only professional but friendly helpful knowledgeable and respectful. I knew I could trust them . All work done was within the quoted time frame. I highly recommend Elk Grove Mazda! Thank you Kyle and everyone that helped me! More

Lance was absolutely amazing! Extremely helpful and honest. I feel like I can talk to them about any of my problems with my car and they will tell me what needs to be done what can wait. Even when they honest. I feel like I can talk to them about any of my problems with my car and they will tell me what needs to be done what can wait. Even when they made a mistake they did their best to make it right. More

I was satisfied with our service at Mazda in Elk Grove. Freddy was super kind yet very professional and made our visit smooth. Thank you Freddy!!! Freddy was super kind yet very professional and made our visit smooth. Thank you Freddy!!! More

Excelente service , friendly staff.I received a letter Excelente service , friendly staff. I received a letter from Mazda about some recalls on my Mazda 6, so quickly made an appointment at Mazda in elk G Excelente service , friendly staff. I received a letter from Mazda about some recalls on my Mazda 6, so quickly made an appointment at Mazda in elk Grove. When I got there they were fast to help me and made me feel welcome. I will definitely come back ... More

Freddy, service associate at the Elk Grove, California Mazda dealer was very knowledgeable, prompt and honest regarding whether or not to replace my engine. This guy deserves grooming for a promotion. Mazda dealer was very knowledgeable, prompt and honest regarding whether or not to replace my engine. This guy deserves grooming for a promotion. More

Fast, no upsell (no, you don’t need to replace XXX, you can wait until 90K), great shuttle service, and a video review to cap it off can wait until 90K), great shuttle service, and a video review to cap it off More