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Mazda of Elk Grove - Service Center

Elk Grove, CA

4.7
432 Reviews

432 Reviews of Mazda of Elk Grove - Service Center

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February 24, 2017

2nd Maintenance on my 2016 CX3 Well, had my second maintenance appointment on my 2016 CX3. First I love the car, second the service staff is so friendly and accommodating. I walke More

by Jessica0824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2017 -

Mazda of Elk Grove responded

Jessica, It's amazing to hear Billy has been such a pleasure to work with during your visits. We truly value your business and appreciate you taking the time to share your experience with us. If you ever have any questions, don't hesitate to give us a call.

February 24, 2017

Hats off awesome service Elk Grove Mazda is the best place to buying cars and getting your car service. First class customer service and also hats off for service techs are re More

by Zahmed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vijayendra singh , Ratish Singh
Feb 24, 2017 -

Mazda of Elk Grove responded

Thank you for the 5-star review! We appreciate your business and are happy to see you're taking advantage of the lifetime free car washes!

February 22, 2017

Really Good service... definitely an improvement My husband and I leased our first Mazda 6 from here back in 2014. At first, I was always unhappy with the people there and their service. Within the y More

by GandD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson
Feb 22, 2017 -

Mazda of Elk Grove responded

Gand, We appreciate your feedback. Everyday we strive to provide our customers with a high standard of service and we always welcome your comments. Thank you for your continued business.

February 22, 2017

Servicing Appointment From the ease of making appointments (on-line), friendliness and knowledge of staff to the fact that my (now washed) car is always ready when indicate More

by Vera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson
Feb 23, 2017 -

Mazda of Elk Grove responded

Vera, Thank you for sharing your recent service experience with us. We appreciate your continued patronage and are always here for your automotive needs!

February 19, 2017

Living up to its reputation. When I was searching for a Mazda, I read about Elk Grove Mazda's superior customer service. Well, thanks in no small part to Billy, it has definitely More

by Ray
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2017 -

Mazda of Elk Grove responded

Ray, It's so great to hear Billy has gone above and beyond on each of your visits with our service department. We value your business!

February 18, 2017

Great Customer Service Dropped my car off on late Wednesday for my Thursday morning appointment. I warmly greeted by Billy Shields from the Elk Grove Mazda - Service Depart More

by Sharks7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2017 -

Mazda of Elk Grove responded

Thank you for sharing your positive experience with Billy in our service department. We appreciate your continued business!

February 09, 2017

I always go here for my Mazda Services These awesome people here have always been kind and professional to me, and I've been coming here since I bought my new 2016 Mazda 3 from the dealersh More

by wmoldogo14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Clauson, Annielyn Manongdo
Feb 09, 2017 -

Mazda of Elk Grove responded

Wes, Thank you for sharing your service experience with us! We appreciate your business and the continued relationship. Happy driving!

February 03, 2017

Best Service in Town! Came in for service didn't have to worry about a thing! Kyle took over all the paperwork, Kao definitely knows his parts and got me a goood deal! And More

by Meeeshy1928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kao Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark (The Tech), Kyle Clauson
Feb 03, 2017 -

Mazda of Elk Grove responded

Thank you for sharing your experience with Kyle, Kao and Mark! We appreciate the kind words and value your business.

January 19, 2017

1st visit to parts number one it was raining quite hard when I arrived at the parts dept. to purchase the all season floor mats for my car was surprised that they offere More

by ron sr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2017 -

Mazda of Elk Grove responded

Ron, We appreciate your business and thank you for your service to our country.

January 17, 2017

They DO care! AWESOME customer service from the Mazda of Elk Grove service department, specifically from Billy Shields! Went in for an issue with our headlights fl More

by Kathryn Wills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2017 -

Mazda of Elk Grove responded

Kathryn, Thank you for your kind words about our Service Department. It's great to hear that Billy went above and beyond your expectations. We appreciate you coming back; your continued business is very important to us.

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