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Mazda of Elk Grove - Service Center

Elk Grove, CA

4.6
430 Reviews

430 Reviews of Mazda of Elk Grove - Service Center

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May 22, 2017

Excellent Service and Friendly Staff I have brought my husband's car in for regular service 3 times and found the staff to be attentive and helpful. If I have a question, they have the a More

by davidjh67
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Furgerson
May 22, 2017 -

Mazda of Elk Grove responded

Thank you for taking the time to share your positive service experience with Jeremy! It's so great to hear he continues to go above and beyond during each service visit. We appreciate your loyal patronage.

May 19, 2017

As good as coming to dealership for service can be Billy was Great. There is nothing left to be said. He made sure I understood the process and did a great job dealing with my Dad. This is my second e More

by Alexis Briggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2017 -

Mazda of Elk Grove responded

Alexis, Thank you for taking the time to share your positive service experience with Billy. We appreciate your business and are here if you ever have any questions.

May 18, 2017

Billy is Amazing!! Professional and Great Customer Service!! I've been coming here to get service since I purchased my vehicle last year and let me tell you Billy is amazing. Honestly he is the reason why I come More

by SElmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2017 -

Mazda of Elk Grove responded

Thank you for sharing your positive experiences with Billy and our service department. We appreciate your loyal patronage and are always here when you need us!

May 11, 2017

Excellent Service with Best Service Price Billy provided excellent customer service ,he extensive knowledge regarding services that are needed to be performed. I went for a oil change and he' More

by Krishneel Kumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2017 -

Mazda of Elk Grove responded

Krishneel, Thank you for sharing your positive service experience working with Billy. It's always our pleasure to ensure your vehicle is working at its best. We apprecaite your business.

May 11, 2017

Excellent Customer Service I took my car today for the schedule oil change, and from the moment I was greeted until I left the service person was very friendly and professional. More

by rasta4u
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2017 -

Mazda of Elk Grove responded

Thank you for taking the time to review us on your most recent service experience. We value your business and look forward to the continued relationship.

May 11, 2017

Great service department This is the first time I have bought a Mazda so was anxious to see how their service department would be. Very pleased to say it is top notch. I have More

by Elizabeth Snider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2017 -

Mazda of Elk Grove responded

Elizabeth, Thank you for the kind words. It makes us so happy to hear you continue to enjoy your time with us in service. We truly value your business and appreciate the continued relationship.

May 10, 2017

excellent service Billy was great explaining everything patiently to me. He kept me informed along the way and made sure he was on top of it because my daughter and I More

by Amalia higuera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2017 -

Mazda of Elk Grove responded

Amalia, Thank you for sharing your recent service experience with Billy. We appreciate your business!

May 10, 2017

Excellent Everything about Mazda of Elk Grove I love. Fantastic cars, great service and love the free car washes when you buy a new car! First service is free a More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2017 -

Mazda of Elk Grove responded

William, Thank you for the 5-star review about your service visit. Your loyal patronage is greatly appreciated!

May 05, 2017

Wouldn't Go Anywhere Else!! These guys are the best. I have been taking my CX9 in to them for over 5 years. They stand behind all their work and I have never been disappointed More

by Jeanette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2017 -

Mazda of Elk Grove responded

Jeanette, Thank you so much for your loyal patronage. We truly value the relationship we have. Happy driving in your newly serviced vehcile!

April 27, 2017

"Great Customer Service & very Attentive Employees" I personally gave those ratings based on the Cutomer Service Billy Shields and Jeremy Furgerson always offered to me while I am there. I have never f More

by Tutulewa1691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Furgerson
Apr 27, 2017 -

Mazda of Elk Grove responded

Melika, Thank you for sharing you recent service experience with Billy and Jeremy. We truly appreciate your business and are always here if you have any questions.

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