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Mazda of Elk Grove - Service Center

Elk Grove, CA

4.7
432 Reviews

432 Reviews of Mazda of Elk Grove - Service Center

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June 16, 2018

Great Customer Service Billy is awesome! Helped me with a problem with Les schwab forgetting to take a snap ring off the old cv axle boot and put on new part. More

by Mazda5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy
Jun 19, 2018 -

Mazda of Elk Grove responded

Thank you for stopping in to see our service department! We are so happy Billy was extremely helpful. We appreciate your business.

June 11, 2018

Excellent service experience The entire service staff was very courteous. Kyle explained in detail the work that would be provided and he kept me informed of the status by textin More

by Ken Y.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson
Jun 11, 2018 -

Mazda of Elk Grove responded

Thank you for being apart of the Mazda of Elk Grove Family. We will be sure to give Kyle a High Five for taking such great care of you.

June 07, 2018

always a great job and friendly staff as usual everyone is nice and they get your car in and out as fast as they can. I love the car wash and vacuum.... highly recommend them. More

by kona13sandelius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lane Walters
Jun 07, 2018 -

Mazda of Elk Grove responded

Thank you for the shout out! Every service comes with a free car wash and vacuum. Tell all your friends. :-)

June 01, 2018

30,000 miles service Brought my car in for a regular service and, as usual, I was completely satisfied with the service department. My car was done at the time promised an More

by SusanK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Mazda of Elk Grove responded

Susan, Thank you for the 5 star review! We are happy to hear our Mazda Service team could satisfy your needs. We truly appreciate your business and hope to see you again in the future. We are always here for your automotive needs.

May 30, 2018

Need service get service Billy Shields in the service department is always professional and yet personable. He has made me feel very comfortable having my car serviced with Ma More

by timothy1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018 -

Mazda of Elk Grove responded

Timothy, Thank you for the 5 star review. We are glad to hear that Billy and our Mazda service team continue to provide top-notch service to you and your vehicle during your visits. We truly appreciate your repeat business and wish you many more miles in your Mazda! Zoom-zoom!

May 29, 2018

Wash rack broken down Drove in this morning to get mu 2016 Mazda 3 washed. As my luck would have it, the wash rack broke down.Rick Guerrero personally said he would wash m More

by John Caramanoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Guerrero
May 31, 2018 -

Mazda of Elk Grove responded

John, Thank you for the 5 star review! We are happy to hear that Rick offered his time to make sure you left with a clean car during your service visit. Your business is greatly appreciated and we look forward to seeing you in the future.

May 24, 2018

Quick and easy! My interaction with Lane was very positive. He confirmed the work to be performed and made sure I was comfortable while I waited and assured me the wa More

by Thatguy101
Recommend Dealer
Yes
Employees Worked With
Lane Walters
May 25, 2018 -

Mazda of Elk Grove responded

Thank you for the 5 star review. We are glad to hear that your experience with Lane and our Mazda service team was quick and easy. Your business is sincerely appreciated and we wish you many more happy miles in your Mazda. Zoom-zoom!

May 21, 2018

Great customer service! Lane helped me with what I needed and gave me great professional service! No wait time. Didn’t try to sell me services that I didn’t need. Definitely More

by Muribe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lane Walters
May 22, 2018 -

Mazda of Elk Grove responded

Great customer! Thank you so much for taking the time to share your positive experience with Lane. We look forward to the continued relationship.

May 18, 2018

In and out with fast and friendly service. I worked with Lane to coordinate my oil change at the Quick Lube station. Everything went very well. Keep up the great work guys. Thank you! More

by ccbeecham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lane Walters
May 21, 2018 -

Mazda of Elk Grove responded

Thank you for the 5 star review. We are happy to hear you were provided fast and friendly service during your visit. We truly appreciate your business and wish you many more happy miles in your Mazda. Zoom-zoom!

May 17, 2018

Great service Ever since I found this place service has been exceptional they get you in and out as fast as possible with great service. Today 5/16/18 lane helped m More

by Mduran360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lane Walters
May 17, 2018 -

Mazda of Elk Grove responded

Thank you for taking the time to review your 5 star experience with Lane and our service team. We are pleased to hear you were provided quick and exceptional service during your visit. We truly value your business and wish you many more happy miles in your Mazda. Zoom-zoom!

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