Mazda of Elk Grove - Service Center

25k service Not sure if it is included in the 25k car maintenance, but my windshield fluid was refilled for a charge of $3.00. I could have done it on my own and Not sure if it is included in the 25k car maintenance, but my windshield fluid was refilled for a charge of $3.00. I could have done it on my own and probably bought a whole bottle for that much. I was never asked. Beside that I had no problems with this dealership More

Personalized and Friendly Customer Service I was greeted as soon as every employee seen me even before I even got to the door. Christopher explained to me the service that needed to be done. He I was greeted as soon as every employee seen me even before I even got to the door. Christopher explained to me the service that needed to be done. He texted me when it was done. He also explain the future service of my car. Christopher delivered a personalized, friendly, family feeling service. He made me feel like I’m part of the “Mazda of Elk Grove” family. I highly recommend Mazda of Elk Grove to anyone and everyone. Christopher is an excellent asset of the company! More

Great service I have used this service department for about three years and always had a great experience....the price is about the same as every other dealership b I have used this service department for about three years and always had a great experience....the price is about the same as every other dealership but the quality is high More

Great service like always car is running smooth thank you for the awesome experience every time I come everyone is always so nice and friendly .. service like always car is running smooth thank you for the awesome experience every time I come everyone is always so nice and friendly .. More

Customer Service is Amazing Thank you Kyle for handling the service on my Mazda with ease, courtesy, friendliness, and efficiency! Having a courtesy shuttle take me to and from w Thank you Kyle for handling the service on my Mazda with ease, courtesy, friendliness, and efficiency! Having a courtesy shuttle take me to and from was indeed going beyond my expectations. I couldn't be more satisfied with the excellent customer service that I received from Mazda Elk Grove! More

Frendly, fast service Very good service appt. Everything done in a professional, fast and friendly atmosphere. Great job. I will keep coming back for future service of my M Very good service appt. Everything done in a professional, fast and friendly atmosphere. Great job. I will keep coming back for future service of my Mazda CX-9. More

Redeemed!!! Our first experience with Mazda wasn't the greatest. The service advisor was less than helpful. Fast forward a couple of months and we had to bring th Our first experience with Mazda wasn't the greatest. The service advisor was less than helpful. Fast forward a couple of months and we had to bring the car back for more service. I was greeted by Billy immediately and he was great!! He even rode in the car with me to see if he could hear the noise I was concerned about! I've never had that happen!! All in all, very satisfied with the level of professionalism we experienced this time! More

Great Customer Service Billy is awesome! Helped me with a problem with Les schwab forgetting to take a snap ring off the old cv axle boot and put on new part. Billy is awesome! Helped me with a problem with Les schwab forgetting to take a snap ring off the old cv axle boot and put on new part. More

Excellent service experience The entire service staff was very courteous. Kyle explained in detail the work that would be provided and he kept me informed of the status by textin The entire service staff was very courteous. Kyle explained in detail the work that would be provided and he kept me informed of the status by texting me. The waiting area was very comfortable. A large flat screen TV, computer and complimentary beverage and snacks made the wait seem short. More