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432 Reviews of Mazda of Elk Grove - Service Center
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July 10, 2018
Elk Grove mazda I’ve had my Mazda CX-5 serviced here since new. Although I purchased from another dealer they have always treated me like I bought it there. I like th I’ve had my Mazda CX-5 serviced here since new. Although I purchased from another dealer they have always treated me like I bought it there. I like the fact that they have not once tried to sell me a service I didn’t need and prices have been reasonable. Will have them do service for life of vehicle. Also, all service reps that I’ve dealt with have been great. Thanks for treating you customers so good. More
by Robert
July 09, 2018
Excellent service The service center goes out of their way to help you and your car. My car battery had been malfunctioning at less than 50,000 miles and management rea The service center goes out of their way to help you and your car. My car battery had been malfunctioning at less than 50,000 miles and management really advocated on my behalf to correct the problem at the cheapest price- with a new baby on the way, that saved my family the extra money and stress. Thank you so much! More
by GratefulMazdaCustomer
Employees Worked With
EJ Delano
July 02, 2018
25k service Not sure if it is included in the 25k car maintenance, but my windshield fluid was refilled for a charge of $3.00. I could have done it on my own and Not sure if it is included in the 25k car maintenance, but my windshield fluid was refilled for a charge of $3.00. I could have done it on my own and probably bought a whole bottle for that much. I was never asked. Beside that I had no problems with this dealership More
by Soniucvi
Employees Worked With
Kyle Clauson
June 30, 2018
Personalized and Friendly Customer Service I was greeted as soon as every employee seen me even before I even got to the door. Christopher explained to me the service that needed to be done. He I was greeted as soon as every employee seen me even before I even got to the door. Christopher explained to me the service that needed to be done. He texted me when it was done. He also explain the future service of my car. Christopher delivered a personalized, friendly, family feeling service. He made me feel like I’m part of the “Mazda of Elk Grove” family. I highly recommend Mazda of Elk Grove to anyone and everyone. Christopher is an excellent asset of the company! More
by Ms. Gen
Employees Worked With
Christopher
June 27, 2018
Great service I have used this service department for about three years and always had a great experience....the price is about the same as every other dealership b I have used this service department for about three years and always had a great experience....the price is about the same as every other dealership but the quality is high More
by Martyns
Employees Worked With
Kyle Clauson
June 25, 2018
Great service like always car is running smooth thank you for the awesome experience every time I come everyone is always so nice and friendly .. service like always car is running smooth thank you for the awesome experience every time I come everyone is always so nice and friendly .. More
by Lopez25d
Employees Worked With
Kyle Clauson
June 21, 2018
Customer Service is Amazing Thank you Kyle for handling the service on my Mazda with ease, courtesy, friendliness, and efficiency! Having a courtesy shuttle take me to and from w Thank you Kyle for handling the service on my Mazda with ease, courtesy, friendliness, and efficiency! Having a courtesy shuttle take me to and from was indeed going beyond my expectations. I couldn't be more satisfied with the excellent customer service that I received from Mazda Elk Grove! More
by Mr.and Mrs.K Wortell
Employees Worked With
Kyle Clauson
June 19, 2018
Quick response! The little issue I had with some vehicle sound was quickly resolved by the service department specifically by EJ Delano, who helped me all the way to The little issue I had with some vehicle sound was quickly resolved by the service department specifically by EJ Delano, who helped me all the way to resolution! More
by ReneD
Employees Worked With
Kyle Clauson, EJ Delano
June 18, 2018
Frendly, fast service Very good service appt. Everything done in a professional, fast and friendly atmosphere. Great job. I will keep coming back for future service of my M Very good service appt. Everything done in a professional, fast and friendly atmosphere. Great job. I will keep coming back for future service of my Mazda CX-9. More
by mazdalover11
Employees Worked With
Kyle Clauson
June 18, 2018
Redeemed!!! Our first experience with Mazda wasn't the greatest. The service advisor was less than helpful. Fast forward a couple of months and we had to bring th Our first experience with Mazda wasn't the greatest. The service advisor was less than helpful. Fast forward a couple of months and we had to bring the car back for more service. I was greeted by Billy immediately and he was great!! He even rode in the car with me to see if he could hear the noise I was concerned about! I've never had that happen!! All in all, very satisfied with the level of professionalism we experienced this time! More
by TSimmons
