Mazda of Elk Grove - Service Center

Superior I really like my Mazda and now I like it even better having been treated so well by the dealership. I would recommend this dealership and especially M I really like my Mazda and now I like it even better having been treated so well by the dealership. I would recommend this dealership and especially Mazda to anyone wanting a new or used car. This is my first experience with Mazda and will not be my last Mazda car. More

Outstanding Customer Service Service consultant Billy Shields hit me at the door at 7 AM with positive vibes. He was friendly and engaging, knowledgeable and on point. He made s Service consultant Billy Shields hit me at the door at 7 AM with positive vibes. He was friendly and engaging, knowledgeable and on point. He made sure I understood exactly the process from start to finish and Miss Annielyn Bagay was right there making sure we all had coffee to calm our morning car nerves and she was very approachable and also did the legwork to ensure she spoke with Billy so I receive my military discount. Juliana Jaynes was great at making sure my invoice was correct and with a smile. More

New battery Got me in last minute on a Friday, they paid for my Uber home. Kept in touch with me early on Saturday when they knew what the problem was. Kept me in Got me in last minute on a Friday, they paid for my Uber home. Kept in touch with me early on Saturday when they knew what the problem was. Kept me informed the whole time. Always friendly, knowledgeable, and explain everything. More

Amazing experience The Mazda dealership took amazing care of us from the time we walked through the door until we received our car back. We will take our car there every The Mazda dealership took amazing care of us from the time we walked through the door until we received our car back. We will take our car there every time from now on. More

First service appointment I went in to get my first service done on the Mazda 3 I purchased back in April. The whole process was hassle free. I scheduled an appointment online I went in to get my first service done on the Mazda 3 I purchased back in April. The whole process was hassle free. I scheduled an appointment online and dropped the car off with Luis at my appointment time. Went out to lunch to kill time and I got a text from Luis when it was ready. Really straight forward and convenient More

Always excellent service This dealership always exceeds my expectations. Above and beyond family like service. I would always highly recommend anyone to go to Mazda of Elk Gro This dealership always exceeds my expectations. Above and beyond family like service. I would always highly recommend anyone to go to Mazda of Elk Grove for any service needs and to buy a vehicle if they’re in the mood/market to buy one. Will always be going here for servicing on my 2017 Mazda 6 More

Exceptional is Normal Every time I come in here for routine maintenance I am treated like their most important customer. They are always done on time or earlier than antici Every time I come in here for routine maintenance I am treated like their most important customer. They are always done on time or earlier than anticipated. More

Excellence Mazda of Elk Grove is by far one of The Best dealerships i have had the opportunity to do business with. If only there were more like them. As for the Mazda of Elk Grove is by far one of The Best dealerships i have had the opportunity to do business with. If only there were more like them. As for the service, they over exceed customers expectations. I was treated like family and not a statistic. Very friendly and courteous staff. Our service provider Kyle made the trip worth it. He deserves a 5 star rating, very professional. All in all i have recommended Mazda of Elk Grove to family and friends and will continue to do business with them for years to come. I am a very satisfied customer. They deserve the highest rating possible. The name says it all More

Bolt in my tire Excellent service and attitude all around. They helped me immediately and got my car ready and back to order very quickly. Also they washed my baby up Excellent service and attitude all around. They helped me immediately and got my car ready and back to order very quickly. Also they washed my baby up and she looked better than ever. More

Best service team P.E.R.I.O.D. Mazdas service team is phenomenal. Great customer service, friendly, and reliable. I have many cars of all makes and models...been to many dealerships Mazdas service team is phenomenal. Great customer service, friendly, and reliable. I have many cars of all makes and models...been to many dealerships ranging from Acura to Chevy to Toyota. No one compares. Billy Shields is by far the most customer oriented person I've ever met. The techs...Vijay and Nathan took care of all necessary maintenance and dis a thorough inspection shining light onto future work that's needed. I couldn't be more pleased!! Great job guys...this is why I bring all my cars here! More