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Mazda of Elk Grove - Service Center

Elk Grove, CA

4.6
430 Reviews

430 Reviews of Mazda of Elk Grove - Service Center

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September 07, 2018

Outstanding Billy shields is the best service advisor he checked inn about my car and let me know everything was ok.He is always so friendly and looking out for h More

by Lopez25d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Mazda of Elk Grove responded

Thank you for taking time to share your experience with us. We are so glad Billy was there to provide excellent service. We hope we can continue to provide excellent service for many years to come.

September 06, 2018

Top of the line treatment! Had my first oil change for my new CX-5 and wasn’t sure what to expect. Boy was I happy!! Another dealer for my old car (not a Mazda) always tries to More

by Nonum24
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Davis, Kyle Clauson, Annielyn Manongdo, Brian Keegan, Rachel Smolich, Lane Walters
Sep 07, 2018 -

Mazda of Elk Grove responded

Thank you so much for your awesome review. We are so glad you chose to service with us and hope we can continue to provide excellent service for many years to come. Enjoy your CX-5!

September 05, 2018

Amazing as always! All of the staff here are helpful, kind and knowledgeable. You are treated kindly and with respect from the moment you arrive to the moment you leave. More

by Hnash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson, EJ Delano, Brian Keegan
Sep 05, 2018 -

Mazda of Elk Grove responded

Thank you so much for your positive review. Our customers are like family. We hope we can continue to provide excellent service and our friendship for many years to come!

September 03, 2018

Regular service Easy to schedule an appointment Got regular service done They are always fairly quick Will continue to get all my service done there as long as I h More

by j0hnledf0rd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson
Sep 04, 2018 -

Mazda of Elk Grove responded

John, Thank you so much for your review. If there's anything we can do to get to 5-stars, please don't hesitate to share any feedback. We value our clients and want to do everything we can to always provide a high level of service.

August 31, 2018

Great, quality service The check up was comprehensive and done in a timely manner, I was worried I was going to be there half the day waiting in a line but that wasn’t the c More

by mack.riley93@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Mazda of Elk Grove responded

Thanks for the awesome review. We are so glad that we were able to make the process quick and easy for you. We look forward to seeing you again, but until then, happy motoring!

August 30, 2018

Repair brakes Was seen real quick without an appointment,Took care of the problem I had with the brakes in a curious manner, job was taken care of, took it out for More

by Sandbagger77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EJ Delano
Aug 31, 2018 -

Mazda of Elk Grove responded

Thanks for taking time to share your experience with us. We are so glad, we were able to provide quick and excellent service. We hope we can continue to assist you with all your automobile needs!

August 28, 2018

Always friendly and professional Elk grove Mazda is all about friendly and competent service. The best!! It was a last minute need and they got me right in. Service men were perfect More

by Nancy 95207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Clauson, Nick Ishihara
Aug 28, 2018 -

Mazda of Elk Grove responded

Nancy, It's easy to be the best when we have the best customers. We hope we can continue to provide friendly and professional service for many years to come. We look forward to seeing you soon, but until then happy motoring!

August 27, 2018

GREAT EXPERIENCE My experience at Mazda dealership has always been great. Altgough the car wash could be better. The staff is always courteous and helpful. Thank you. More

by dwmoses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson
Aug 28, 2018 -

Mazda of Elk Grove responded

Thank you for taking time to share your experience with us. We hope to always provide excellent and professional customer service. Please feel free to give us a call, to help us improve for your next visit.

August 20, 2018

Excellent staff I took my 2010 Mazda speed 3 in for service and diagnostic. As a dealer employee at another auto group, I'm very familiar with dealer services. I have More

by Jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2018 -

Mazda of Elk Grove responded

Jerry, We are so glad Billy was there to make the service process prompt and easy. We hope we see you soon, but until then, enjoy your Mazda!

August 18, 2018

Car body repair and oil change Matt at Elk Grove Mazda has continued to be helpful in orchestrating the body repairs and servicing my leased Mazda. I will most likely roll into a ne More

by Judidogpowell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Heidrich
Aug 20, 2018 -

Mazda of Elk Grove responded

Thank you for your positive review. We are so glad Matt could help organize the services for your Mazda. We look forward to seeing you soon!

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