Mazda of Elk Grove - Service Center

Quick and professional My visit was just for regular service. It was quick and painless as possible. Every one did a great job. Billy was informative and professional. My visit was just for regular service. It was quick and painless as possible. Every one did a great job. Billy was informative and professional. More

Great Service! I’ve always received great service at Elk Grove Mazda and this visit was no exception. Staff is courteous, professional and work is completed quickly. I’ve always received great service at Elk Grove Mazda and this visit was no exception. Staff is courteous, professional and work is completed quickly. More

Rattle/cherping noise in the back of my CX5. I brought my car in to try to locate noise in the back of car that was driving me crazy. EJ (service manager) took a ride with me to see if he could h I brought my car in to try to locate noise in the back of car that was driving me crazy. EJ (service manager) took a ride with me to see if he could hear the noise. He couldn’t hear it as we drove. He set me up with a loaner car and kept my car so he could drive it later in the day and on a more bumpy road. Later that afternoon, he called to tell me he found the noise (a loose bolt, I believe). EJ treated me like a VIP and fixed the problem. Very happy customer! More

Outstanding Billy shields is the best service advisor he checked inn about my car and let me know everything was ok.He is always so friendly and looking out for h Billy shields is the best service advisor he checked inn about my car and let me know everything was ok.He is always so friendly and looking out for his customers thank you billy for your service! More

Top of the line treatment! Had my first oil change for my new CX-5 and wasn’t sure what to expect. Boy was I happy!! Another dealer for my old car (not a Mazda) always tries to Had my first oil change for my new CX-5 and wasn’t sure what to expect. Boy was I happy!! Another dealer for my old car (not a Mazda) always tries to convince me I needed something extra done. I mean every time!! These guys were professional. Honest. Fast. And customer service was A1 all the way! From check in to the waiting room to the check out process was seamless. So glad I came back to Mazda and chose Elk Grove! Thanks guys and gals! More

Amazing as always! All of the staff here are helpful, kind and knowledgeable. You are treated kindly and with respect from the moment you arrive to the moment you leave. All of the staff here are helpful, kind and knowledgeable. You are treated kindly and with respect from the moment you arrive to the moment you leave. My salesman even sent me a birthday wish 10 months after I purchased my car. The folk in service go out of their way to make you feel welcome and to let you know that your service is their priority. I travel an hour each way to go to this dealership because it’s the best relationship I’ve every had pertaining to my car! More

Regular service Easy to schedule an appointment Got regular service done They are always fairly quick Will continue to get all my service done there as long as I h Easy to schedule an appointment Got regular service done They are always fairly quick Will continue to get all my service done there as long as I have a Mazda More

Great, quality service The check up was comprehensive and done in a timely manner, I was worried I was going to be there half the day waiting in a line but that wasn’t the c The check up was comprehensive and done in a timely manner, I was worried I was going to be there half the day waiting in a line but that wasn’t the case here. The service rep was friendly and thorough when talking about what was going to be done to my car. Fantastic experience overall, and I will definitely be back for the next service. More

Repair brakes Was seen real quick without an appointment,Took care of the problem I had with the brakes in a curious manner, job was taken care of, took it out for Was seen real quick without an appointment,Took care of the problem I had with the brakes in a curious manner, job was taken care of, took it out for a test drive problem went away!! More

Always friendly and professional Elk grove Mazda is all about friendly and competent service. The best!! It was a last minute need and they got me right in. Service men were perfect Elk grove Mazda is all about friendly and competent service. The best!! It was a last minute need and they got me right in. Service men were perfect. Nick should me the car and as always he was friendly and welcoming. More