Mazda of Elk Grove - Service Center

Daughters visit I would like to personally thank the full crew in the Service department for the polite way you treated my daughter when she arrived and left the deal I would like to personally thank the full crew in the Service department for the polite way you treated my daughter when she arrived and left the dealership. She told me that everything was explained to her in a professional and friendly manor. More

Fast and friendly service I had to have the airbags on my Mazda replaced and it was a painless process. I liked that they ahuttled me home so i did not have to wait. I had to have the airbags on my Mazda replaced and it was a painless process. I liked that they ahuttled me home so i did not have to wait. More

Excellent service honest fast drop off and pickup I went to fix my daughter Mazda dash board and I was ready to pay .on the spot they told me there is a recall on some models and my car was with these I went to fix my daughter Mazda dash board and I was ready to pay .on the spot they told me there is a recall on some models and my car was with these models they took the car to service drop me off and called me to pick me up after the car was finish they install new dash board they didn’t charge me a penny with a smile More

Quick and no hassle Billy does a great job in your service department. I had my car serviced there and he took great care of me. Would definitely recommend to others. Billy does a great job in your service department. I had my car serviced there and he took great care of me. Would definitely recommend to others. More

Pleasant experience MEG’s use of current technologies made the service experience a breeze. Everything from scheduling my appointment online to adding it to my phone cale MEG’s use of current technologies made the service experience a breeze. Everything from scheduling my appointment online to adding it to my phone calendar was a snap. I could even text my technician about status or discuss new issues. Heck! I could even talk to their knowledgeable staff if I wished. Nice job! More

Problem solved Thanks to Chris Howard who helped me get the problem with my car fixed. I’ve been having trouble removing paint that covered my car from the painters Thanks to Chris Howard who helped me get the problem with my car fixed. I’ve been having trouble removing paint that covered my car from the painters spraying the buildings in my apartment complex. Left my car there for a day and it looked good as new. Five stars! More

Routine Service The Elk Grove Mazda service department has a welcoming atmosphere. The service techs are great, I know if Kyle approaches me with an issue that has be The Elk Grove Mazda service department has a welcoming atmosphere. The service techs are great, I know if Kyle approaches me with an issue that has been found, I can trust his input. More

Quick and professional My visit was just for regular service. It was quick and painless as possible. Every one did a great job. Billy was informative and professional. My visit was just for regular service. It was quick and painless as possible. Every one did a great job. Billy was informative and professional. More

Great Service! I’ve always received great service at Elk Grove Mazda and this visit was no exception. Staff is courteous, professional and work is completed quickly. I’ve always received great service at Elk Grove Mazda and this visit was no exception. Staff is courteous, professional and work is completed quickly. More

Rattle/cherping noise in the back of my CX5. I brought my car in to try to locate noise in the back of car that was driving me crazy. EJ (service manager) took a ride with me to see if he could h I brought my car in to try to locate noise in the back of car that was driving me crazy. EJ (service manager) took a ride with me to see if he could hear the noise. He couldn’t hear it as we drove. He set me up with a loaner car and kept my car so he could drive it later in the day and on a more bumpy road. Later that afternoon, he called to tell me he found the noise (a loose bolt, I believe). EJ treated me like a VIP and fixed the problem. Very happy customer! More