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Mazda of Elk Grove - Service Center

Elk Grove, CA

4.7
433 Reviews

433 Reviews of Mazda of Elk Grove - Service Center

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October 03, 2018

Great Mazda Service I have been coming to Mazda of Elk Grove for 8 years. They are always courteous, thorough and efficient. I feel confident that they are doing the best More

by Kelly M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle McNeal
Oct 04, 2018 -

Mazda of Elk Grove responded

Kelly M., Thank you so much for the awesome review. We truly value you and your loyalty. We look forward to seeing you soon, but until then, happy motoring!

October 01, 2018

Best dealership around This is very good dealership. I had my 2017 Mazda Miata serviced by them. They ordered the parts needed and performed the service timely and professio More

by Seyar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson
Oct 02, 2018 -

Mazda of Elk Grove responded

Seyar, Thank you so much for the awesome review. We are so glad we could provide excellent service. We truly appreciate you and your business and look forward to continuing to assist you in all your Mazda needs!

Aug 27, 2019 -

Seyar responded

They are very helpful and respectful and care about their customers.

October 01, 2018

Breanna Had a great experience at the Mazda dealership. The people were so kind & helpful. Even though I didn’t agree with the pricing at first the employees More

by Hello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeAnnah Mass, Rachel Smolich
Oct 02, 2018 -

Mazda of Elk Grove responded

Thank you so much for taking time to share your experience. We are happy we could assist you in finding the right car you were looking for. Welcome to the Mazda of Elk Grove family!

September 24, 2018

Daughters visit I would like to personally thank the full crew in the Service department for the polite way you treated my daughter when she arrived and left the deal More

by DMierkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yassin Daim
Sep 25, 2018 -

Mazda of Elk Grove responded

DMierkey, Thank you for your kind review. We are glad we were able to make your daughter's visit smooth and easy for her. We truly appreciate you and your family's business!

September 21, 2018

Fast and friendly service I had to have the airbags on my Mazda replaced and it was a painless process. I liked that they ahuttled me home so i did not have to wait. More

by Christb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson
Sep 21, 2018 -

Mazda of Elk Grove responded

Chris, We appreciate you sharing your painless experience with Kyle and our service team. Anytime you service with us we always offer available shuttles if you choose not to wait! We look forward to seeing you next time.

September 20, 2018

Excellent service honest fast drop off and pickup I went to fix my daughter Mazda dash board and I was ready to pay .on the spot they told me there is a recall on some models and my car was with these More

by Aaddassi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Clauson, Brian Keegan
Sep 21, 2018 -

Mazda of Elk Grove responded

Thank you for coming in to see us for service! It's wonderful to hear Kyle, Billy and Brian exceeded all expectations and got your daughter back safely on the road with the new Mazda dash too. Until we see you next, cheers!

September 20, 2018

Quick and no hassle Billy does a great job in your service department. I had my car serviced there and he took great care of me. Would definitely recommend to others. More

by Billt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kao Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thiessen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2018 -

Mazda of Elk Grove responded

Bill, We appreciate you taking the time to share your positive experience with our Mazda service department. Your recommendation and your business are truly valued.

September 19, 2018

Pleasant experience MEG’s use of current technologies made the service experience a breeze. Everything from scheduling my appointment online to adding it to my phone cale More

by grpurdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Clauson, Annielyn Manongdo
Sep 20, 2018 -

Mazda of Elk Grove responded

grpurdy, Thanks for taking time to share your experience with us. We are so happy that we could make the service experience easier for you. We hope to see you again for your next service!

September 18, 2018

Problem solved Thanks to Chris Howard who helped me get the problem with my car fixed. I’ve been having trouble removing paint that covered my car from the painters More

by Kahlua0818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRIS HOWARD
Sep 19, 2018 -

Mazda of Elk Grove responded

Thanks for the positive review. We are so glad we were able to help out. We truly appreciate you and your business!

September 17, 2018

Routine Service The Elk Grove Mazda service department has a welcoming atmosphere. The service techs are great, I know if Kyle approaches me with an issue that has be More

by De
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson, EJ Delano
Sep 17, 2018 -

Mazda of Elk Grove responded

De, Thank you so much for the positive rating. We are so happy Kyle is there to make sure you have a smooth and easy service. We hope we can continue to provide excellent service and to see you soon!

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