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Mazda of Elk Grove - Service Center

Elk Grove, CA

4.6
430 Reviews

430 Reviews of Mazda of Elk Grove - Service Center

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October 22, 2018

Best dealership in Sacramento County I love Mazda of Elk Grove. They have prompt service, knowledgeable and helpful staff and because I purchased my Mazda here I get free unlimited car wa More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson
Oct 23, 2018 -

Mazda of Elk Grove responded

William, Thanks for the 5-star review. We are so glad we could be there to make the car-buying experience smooth and easy for you. Please feel free to give us a call, if you have anymore questions. Welcome to the Mazda of Elk Grove family!

October 22, 2018

Service as it should be Every time I’ve had a maintenance appointment the service representatives were very personable and friendly. They also let me know what I may need in More

by BsCX5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson
Oct 23, 2018 -

Mazda of Elk Grove responded

BsCX5, Thank you for taking time to share your experience with us. We are so glad our service department was there to assist you with all your vehicle needs. We want to make things smooth and easy when you come in. We look forward to seeing you next time!

October 22, 2018

Exceptional Service I had an overall wonderful experience. I took my vehicle in because of a noise in the engine the service department went above and beyond to communic More

by Msmelis22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Salge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Heidrich, Fritz Roepke
Oct 23, 2018 -

Mazda of Elk Grove responded

Msmelis22, Thank you so much for the awesome review. We are so happy we could help assist you with all your Mazda needs. We look forward to seeing you again, but until next time, happy motoring!

October 20, 2018

Great service Went there for my initial service and I was well taken care of. Although I can’t remember the person’s name that helped me, he was very professional a More

by Rsuggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ratish Singh, DeAnnah Mass
Oct 22, 2018 -

Mazda of Elk Grove responded

Rsuggs, Thank you so much for taking time to share you experience with us. We are glad we could help you find the right car you were looking for. We look forward to seeing you again, but until then, happy motoring!

October 11, 2018

An overall great dealership with fantastic staff This has been a place for my family to go to purchase cars two years in a row. One for my daughter in 2017 and one for my wife in 2018. No complain a More

by Gino
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Heidrich, Ratish Singh
Oct 11, 2018 -

Mazda of Elk Grove responded

Gino, Thank you so much for taking time to share your experience with us. We truly appreciate you and your loyalty. We look forward to seeing you again, but until then, happy motoring!

October 11, 2018

Won't take my car anywhere else! Brought my car in due to my brakes were making a hissing sound. I was greeted promptly by Kyle. He looked over my past visits for service and notice More

by Bnardzbeby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Howard, Kyle Clauson
Oct 12, 2018 -

Mazda of Elk Grove responded

Bnardzbeby, Thank you so much for taking time to share your experience with us. We truly value you and your loyalty. We are so glad we could provide excellent service and look forward to seeing you again!

October 04, 2018

Awesome Service Team The title of this review says it all. Very attentive staff and streamlined communication from the front desk to the mechanics to the service manager t More

by KayShay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2018 -

Mazda of Elk Grove responded

Kay, Thank you so much for sharing your awesome experience with our Billy and our Mazda Service team! We truly value you as a customer and look forward to the continued relationship.

October 03, 2018

Great Mazda Service I have been coming to Mazda of Elk Grove for 8 years. They are always courteous, thorough and efficient. I feel confident that they are doing the best More

by Kelly M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle McNeal
Oct 04, 2018 -

Mazda of Elk Grove responded

Kelly M., Thank you so much for the awesome review. We truly value you and your loyalty. We look forward to seeing you soon, but until then, happy motoring!

October 01, 2018

Best dealership around This is very good dealership. I had my 2017 Mazda Miata serviced by them. They ordered the parts needed and performed the service timely and professio More

by Seyar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson
Oct 02, 2018 -

Mazda of Elk Grove responded

Seyar, Thank you so much for the awesome review. We are so glad we could provide excellent service. We truly appreciate you and your business and look forward to continuing to assist you in all your Mazda needs!

Aug 27, 2019 -

Seyar responded

They are very helpful and respectful and care about their customers.

October 01, 2018

Breanna Had a great experience at the Mazda dealership. The people were so kind & helpful. Even though I didn’t agree with the pricing at first the employees More

by Hello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeAnnah Mass, Rachel Smolich
Oct 02, 2018 -

Mazda of Elk Grove responded

Thank you so much for taking time to share your experience. We are happy we could assist you in finding the right car you were looking for. Welcome to the Mazda of Elk Grove family!

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