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Mazda of Elk Grove - Service Center

Elk Grove, CA

4.7
433 Reviews

433 Reviews of Mazda of Elk Grove - Service Center

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November 14, 2018

Excellent customer service before cust leaves com Freddie/Farhad spent time the AC problem, reiterated of prob persists, return car back and will address issue.comp deodorized car and blew out folters More

by Weasel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie/,farhsd mojaddefi, Francisco Morales
Nov 14, 2018 -

Mazda of Elk Grove responded

Weasel, Thanks for the awesome review. We truly value you and your business. We look forward to seeing you again, but until next time, happy motoring!

November 11, 2018

Check up Service was good everyone was friendly it was a good experience theywere very helpful and did a good job why does this have to be so long More

by Jeanneforbes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson
Nov 13, 2018 -

Mazda of Elk Grove responded

Jeanneforbes, Thank you so much for the positive review. We apologize for the process taking some time, but we do want to provide the best service possible for your vehicle. We hope to see you again, but until then, happy motoring!

November 04, 2018

Great service I had great service when coming in for my first oil change. The service technition remembered me from over 5 months ago when I purchased the vehicle! More

by P12powers
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Mazda of Elk Grove responded

P12powers, Thank you so much for taking time to share your experience with us. We are so glad we could make the servicing process smooth and easy for you. We look forward to seeing you again, but until next time, happy motoring!

November 04, 2018

No appointment I was able to drop off my car without an appointment on a Sat. afternoon. Freddy and the service team were able to get me in and help out. I didn’t wa More

by L Torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy
Nov 05, 2018 -

Mazda of Elk Grove responded

L Torres, Thanks for the great review. We are so glad we could make the servicing experience as smooth and easy as possible. We truly value you and your business!

November 03, 2018

Great Customer Service Mazda of Elk Grove is always a great experience! Great customer service always keeps me coming back to the dealership. Mechanics always keep my car ru More

by Birdontheweb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Davis, Kyle Clauson, Annielyn Manongdo, Brian Keegan, Lane Walters
Nov 05, 2018 -

Mazda of Elk Grove responded

Birdontheweb, Thank you so much for the kind review. We hope we can continue to provide you excellent service for many years to come. We look forward to seeing you again, but until next time, happy motoring!

November 02, 2018

Maintenance Light Check Excellent customer service for a free-check to ensure that my car is okay. In addition, car wash is included when it really needed it! Thank you M More

by UniPi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Clauson, EJ Delano
Nov 02, 2018 -

Mazda of Elk Grove responded

UniPi, Thank you for the 5-star review. We are so glad we could assist you in all your vehicle's servicing needs. We look forward to seeing you again, but until next time, happy motoring!

November 01, 2018

Mazda of EG is the best When in for routine service. Freddy the service technician was very helpful and answered all my concerns. Very personable young man. all who work her More

by evmontano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy, EJ Delano
Nov 01, 2018 -

Mazda of Elk Grove responded

evmontano, You are the best! Thanks for the awesome review. We are so glad we could make the servicing process as smooth as possible. We look forward to seeing you again, but until then, happy motoring!

October 31, 2018

Oil change service and multi-point inspection Fantastic and friendly customer service Thank you Freddy for your great customer service and communication updates. I enjoy my cx-9 and always recei More

by C Pascoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy, Kyle Clauson, EJ Delano
Nov 01, 2018 -

Mazda of Elk Grove responded

C Pascoe, Thanks for the great review. We are so glad we could provide great service. We are so happy to hear you are enjoying your Mazda CX-9 and look forward to seeing you again!

October 28, 2018

Amazing I drive all the way from San Francisco at 5 in the morning to come at get my car serviced here. Wouldn’t have it any other way. More

by SF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Mazda of Elk Grove responded

SF, Thanks for the awesome review. We are truly appreciative of you and your business. We look forward to seeing you again, but until then, happy motoring!

October 28, 2018

Great customer service I had a great experience today with the service department. Great communication through out the process, as well as amazing customer service! Would More

by TMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy
Oct 29, 2018 -

Mazda of Elk Grove responded

TMW, Thanks for the 5-stars! We are so glad we could be there to provide amazing service. We look forward to seeing you again, but until then, enjoy your car!

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