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Mazda of Elk Grove - Service Center

Elk Grove, CA

4.6
430 Reviews

430 Reviews of Mazda of Elk Grove - Service Center

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December 04, 2018

Excellent customer, by far the best. Always get the parts you ask for. Can't really complain. Just give Kao Chao a call if you need anything. More

by Mi64tym0us3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kao Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Mazda of Elk Grove responded

Mi64tym0us3, Thank you so much for taking time to leave your review with us. We are so glad Kao has been there to ensure you had a great experience with us. We look forward to seeing you again, but until next time, happy motoring!

December 03, 2018

Top Marks from aka Alex Sh. I am truely glad to have purchased my new 2018 mazda 3 at Elk Grove Mazda. I have left outstanding reviews for this dealer when i purchased this car, More

by Andrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Oxnaes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Davis, Kyle Clauson, Annielyn Manongdo, DeAnnah Mass, Brian Keegan, Lane Walters
Dec 04, 2018 -

Mazda of Elk Grove responded

Andrey, Thank you so much for the wonderful review. We are truly grateful to have friends like you with us. We hope we can continue this friendship for many years to come. Until next time, happy motoring!

December 02, 2018

I ♡ MAZDA Always friendly and willing to go the extra mile to serve their regular customers when service is needed. Mazda of Elk Grove has always been the great More

by Birdontheweb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Clauson
Dec 03, 2018 -

Mazda of Elk Grove responded

Birdontheweb, Thanks for the great review. We are so glad we can continue to provide you great service and look forward to continuing our friendship for many years to come. You are the greatest! See you again soon!

November 26, 2018

Brake light and bad sensor EJ and Jim were very helpful in getting my issue resolved and put my mind at ease. Their great service and friendly atmosphere is why I bring my car h More

by Grunt0351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in service , EJ Delano
Nov 26, 2018 -

Mazda of Elk Grove responded

Grunt0351, Thank you for the awesome review. We truly appreciate you and your business. We look forward to continuing to provide you great service for many years to come. Welcome to the Mazda of Elk Grove family!

November 21, 2018

These guys always take good care of us! Despite warnings about dealers upselling you, I've never had that experience at Mazda of Elk Grove. They are thorough and sharp as a tack. I stopped u More

by VinnieSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Clauson
Nov 21, 2018 -

Mazda of Elk Grove responded

VinnieSmith, Thank you so much for taking time to share your experience with us. We are so glad we could continue to provide you excellent customer service. We look forward to seeing you again, but until next time, happy motoring!

November 19, 2018

Excellent customer service Mazda of Elk Grove is far above all dealers we have experienced. We are continually impressed with both sales and service. .Always Our exceeding ou More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Salge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ratish Singh
Nov 19, 2018 -

Mazda of Elk Grove responded

Jim, Thanks for the 5-stars. We are so glad we can continue to provide excellent service for you. We look forward to seeing you again, but until next time, happy motoring!

November 15, 2018

Excellent Service provided by Billy Sheilds Thank you Billy for your exceptional customer service. You always have a smile on your face & willing to assist all customers. You also practice the " More

by Sharon, Lal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2018 -

Mazda of Elk Grove responded

Sharon, Lal, Thanks for the awesome review. We truly appreciate you and your business. We look forward to seeing you again, but until next time, happy motoring!

November 14, 2018

Excellent customer service before cust leaves com Freddie/Farhad spent time the AC problem, reiterated of prob persists, return car back and will address issue.comp deodorized car and blew out folters More

by Weasel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie/,farhsd mojaddefi, Francisco Morales
Nov 14, 2018 -

Mazda of Elk Grove responded

Weasel, Thanks for the awesome review. We truly value you and your business. We look forward to seeing you again, but until next time, happy motoring!

November 11, 2018

Check up Service was good everyone was friendly it was a good experience theywere very helpful and did a good job why does this have to be so long More

by Jeanneforbes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson
Nov 13, 2018 -

Mazda of Elk Grove responded

Jeanneforbes, Thank you so much for the positive review. We apologize for the process taking some time, but we do want to provide the best service possible for your vehicle. We hope to see you again, but until then, happy motoring!

November 04, 2018

Great service I had great service when coming in for my first oil change. The service technition remembered me from over 5 months ago when I purchased the vehicle! More

by P12powers
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Mazda of Elk Grove responded

P12powers, Thank you so much for taking time to share your experience with us. We are so glad we could make the servicing process smooth and easy for you. We look forward to seeing you again, but until next time, happy motoring!

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