Mazda of Elk Grove - Service Center

Customer Service Feedback Great service; however, for the $$ spent it would have been nice that they wash the car - car wash service is adjacent to the service department. Great service; however, for the $$ spent it would have been nice that they wash the car - car wash service is adjacent to the service department. More

Awesome service! Went in for a simple oil change, and Freddy and his manager realized my dashboard had been under warranty and helped me get it fixed. Gave me an aweso Went in for a simple oil change, and Freddy and his manager realized my dashboard had been under warranty and helped me get it fixed. Gave me an awesome loaner vehicle and got my baby looking brand new! Thanks guys!! More

Excellent service Elk Grove Mazda is the best for sales and service. I bought my car there and I keep going back for services every three months because they do a great Elk Grove Mazda is the best for sales and service. I bought my car there and I keep going back for services every three months because they do a great job and the staff is very courteous and helpful. EJ the manager is very accommodating and treats me royally. More

Great customer service, always friendly The service staff are always very respectful and curteous. They explain everything that needs to be done in detail. I'm always impressed with how resp The service staff are always very respectful and curteous. They explain everything that needs to be done in detail. I'm always impressed with how respectful they are too. I like to give a shout out to both Billy and Kyle. More

More than just great cars The team at Elk Grove Mazda are exceptional. The cars are very good but what makes buying or servicing a quality experience is the people that work th The team at Elk Grove Mazda are exceptional. The cars are very good but what makes buying or servicing a quality experience is the people that work there. Exceptional customer service is what I have come to expect thanks to these people. EJ and Chris in the service department arw amazing. And, if you have to hang out for a bit, the facilities here are top notch. Someone is always checking in with you to see if you wanted anything and to keep you informed on the progress of the service. I definitely plan to keep coming back to this dealership even though there are others closer to me. Thanks Mazda of Elk Grove! More

For the most part happish. Good service, Except, every time I say please wipe down this one window, speaker, side door, it has never gotten done until i ask again or i myself f Good service, Except, every time I say please wipe down this one window, speaker, side door, it has never gotten done until i ask again or i myself for get to ask Again. Last time I asked for inside windshield, dont to any vacuuming. Nothing was touched. I'm not asking for lots. I am supposed to get a lil something aren't I. More

Great Service. Spot On Communication. Well Done Shuttle to work after I dropped off the car. After hours picKip through the sales department. Friendly, knowledgeable and a perfect experience. Why wo Shuttle to work after I dropped off the car. After hours picKip through the sales department. Friendly, knowledgeable and a perfect experience. Why would you go anywhere else. More

Incredible Customer Service This dealership couldn’t have a better all around customer service. I bought my 17 mazda 3 here which was not only an stress free process, but also a This dealership couldn’t have a better all around customer service. I bought my 17 mazda 3 here which was not only an stress free process, but also a welcoming experience. I felt no pressure during my buying experience. I’ve brought my vehicle here for every service, and I’ve never been disappointed. I’ve never had an attempt to be upsold on any service, and they’ve always taken care of me. If you’re looking for a recommendation for a service rep, ask for Billy. This guy will not let you leave without a smile on your face! More

Best service best cars All of my experience at Elk Grove mazda from purchase to service has been exemplary. I highly recommend them! and what a fun car to drive! All of my experience at Elk Grove mazda from purchase to service has been exemplary. I highly recommend them! and what a fun car to drive! More

Service is second to none. Great sales and service. Staff are friendly and courteous. Even though be they're located quite a ways from my house I still have my mazda3 serviced h Great sales and service. Staff are friendly and courteous. Even though be they're located quite a ways from my house I still have my mazda3 serviced here. My daughter has made up her mind to get her car at elk grove mazda! Thank you. More